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Outlook Wizard
I recently purchased a copy of Office Professional Edition 2003 - Home use
program. When installing Outlook I erroneously exited the setup Wizard. Now when I go to manually set it up the options I need to choose are greyed out and it won't let me choose anything. Therefore I can't use Outlook as the program won’t let me choose any options. I called tech support but my contact did not have a good command of the English language and could not help me. I tried re-installing the software again to get the Wizard but that didn’t work either. I need the files to enable the setup Wizard again or some other option as I have a brand new copy of Outlook that I can’t use. |
Outlook Wizard
What options are you referring to?
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Rvsrus" wrote in message ... I recently purchased a copy of Office Professional Edition 2003 - Home use program. When installing Outlook I erroneously exited the setup Wizard. Now when I go to manually set it up the options I need to choose are greyed out and it won't let me choose anything. Therefore I can't use Outlook as the program won’t let me choose any options. I called tech support but my contact did not have a good command of the English language and could not help me. I tried re-installing the software again to get the Wizard but that didn’t work either. I need the files to enable the setup Wizard again or some other option as I have a brand new copy of Outlook that I can’t use. |
Outlook Wizard
When I chose
Tools / email accounts and try to add my name and server information I click in the boxes and it won't let me enter anything. I called Time Warner (Road Runnner) to get them to walk me through the process. When the software wouldn't let me enter anything the only option I have is to try to find out from Microsoft how to fix this? "Sue Mosher [MVP-Outlook]" wrote: What options are you referring to? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Rvsrus" wrote in message ... I recently purchased a copy of Office Professional Edition 2003 - Home use program. When installing Outlook I erroneously exited the setup Wizard. Now when I go to manually set it up the options I need to choose are greyed out and it won't let me choose anything. Therefore I can't use Outlook as the program won’t let me choose any options. I called tech support but my contact did not have a good command of the English language and could not help me. I tried re-installing the software again to get the Wizard but that didn’t work either. I need the files to enable the setup Wizard again or some other option as I have a brand new copy of Outlook that I can’t use. |
Outlook Wizard
Hi,
First of all, open Outlook Help Activate Product. Make sure Office is activated. If it fails, you could try the following steps- Open registry editor. (Start Run regedit) Back up the registry. This key is found in the following location:- HK_Current_User\Software\Microsoft\Office\11.0\Out look\Options Delete following DWORDs - DisableHTTP, DisablePOP3, DisableExchange, DisableIMAP, DisableOtherTypes for which the value is set to 1 Restart the machine and try again. Thanks, Mittu "Rvsrus" wrote: When I chose Tools / email accounts and try to add my name and server information I click in the boxes and it won't let me enter anything. I called Time Warner (Road Runnner) to get them to walk me through the process. When the software wouldn't let me enter anything the only option I have is to try to find out from Microsoft how to fix this? "Sue Mosher [MVP-Outlook]" wrote: What options are you referring to? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Rvsrus" wrote in message ... I recently purchased a copy of Office Professional Edition 2003 - Home use program. When installing Outlook I erroneously exited the setup Wizard. Now when I go to manually set it up the options I need to choose are greyed out and it won't let me choose anything. Therefore I can't use Outlook as the program won’t let me choose any options. I called tech support but my contact did not have a good command of the English language and could not help me. I tried re-installing the software again to get the Wizard but that didn’t work either. I need the files to enable the setup Wizard again or some other option as I have a brand new copy of Outlook that I can’t use. |
Outlook Wizard
Are you trying to add a POP3 account or IMAP4 account? Have you tried creating a new profile in Control Panel | [User Accounts] | Mail?
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Rvsrus" wrote in message ... When I chose Tools / email accounts and try to add my name and server information I click in the boxes and it won't let me enter anything. I called Time Warner (Road Runnner) to get them to walk me through the process. When the software wouldn't let me enter anything the only option I have is to try to find out from Microsoft how to fix this? I recently purchased a copy of Office Professional Edition 2003 - Home use program. When installing Outlook I erroneously exited the setup Wizard. Now when I go to manually set it up the options I need to choose are greyed out and it won't let me choose anything. Therefore I can't use Outlook as the program won’t let me choose any options. I called tech support but my contact did not have a good command of the English language and could not help me. I tried re-installing the software again to get the Wizard but that didn’t work either. I need the files to enable the setup Wizard again or some other option as I have a brand new copy of Outlook that I can’t use. |
Outlook Wizard
I am trying to add a POP3 acccount. I have not tried your control panel
option. Since I am a novice at this what would be the process? "Sue Mosher [MVP-Outlook]" wrote: Are you trying to add a POP3 account or IMAP4 account? Have you tried creating a new profile in Control Panel | [User Accounts] | Mail? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Rvsrus" wrote in message ... When I chose Tools / email accounts and try to add my name and server information I click in the boxes and it won't let me enter anything. I called Time Warner (Road Runnner) to get them to walk me through the process. When the software wouldn't let me enter anything the only option I have is to try to find out from Microsoft how to fix this? I recently purchased a copy of Office Professional Edition 2003 - Home use program. When installing Outlook I erroneously exited the setup Wizard. Now when I go to manually set it up the options I need to choose are greyed out and it won't let me choose anything. Therefore I can't use Outlook as the program won’t let me choose any options. I called tech support but my contact did not have a good command of the English language and could not help me. I tried re-installing the software again to get the Wizard but that didn’t work either. I need the files to enable the setup Wizard again or some other option as I have a brand new copy of Outlook that I can’t use. |
Outlook Wizard
Click Show Profiles, then Add to create a new profile, following the prompts and entering the account information you received from your mail provider. Then make that profile the default.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Rvsrus" wrote in message ... I am trying to add a POP3 acccount. I have not tried your control panel option. Since I am a novice at this what would be the process? "Sue Mosher [MVP-Outlook]" wrote: Are you trying to add a POP3 account or IMAP4 account? Have you tried creating a new profile in Control Panel | [User Accounts] | Mail? "Rvsrus" wrote in message ... When I chose Tools / email accounts and try to add my name and server information I click in the boxes and it won't let me enter anything. I called Time Warner (Road Runnner) to get them to walk me through the process. When the software wouldn't let me enter anything the only option I have is to try to find out from Microsoft how to fix this? I recently purchased a copy of Office Professional Edition 2003 - Home use program. When installing Outlook I erroneously exited the setup Wizard. Now when I go to manually set it up the options I need to choose are greyed out and it won't let me choose anything. Therefore I can't use Outlook as the program won’t let me choose any options. I called tech support but my contact did not have a good command of the English language and could not help me. I tried re-installing the software again to get the Wizard but that didn’t work either. I need the files to enable the setup Wizard again or some other option as I have a brand new copy of Outlook that I can’t use. |
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