e-mail through an ISP
 

Hi:

A client of ours is having trouble with her e-mail through Outlook Express.
She is trying to get the e-mail from a new ISP that she has.

When she checks her email, she doesn't have the correct password and it
won't let her sign on. She has to go through the ISP's web site and check
her email through there.

Any ideas?

Thanks!

childofthe1980s

e-mail through an ISP
 

Perhaps the new ISP requires authentication, if the client is logging on via
a different isp

"childofthe1980s" wrote in
message ...
Hi:

A client of ours is having trouble with her e-mail through Outlook
Express.
She is trying to get the e-mail from a new ISP that she has.

When she checks her email, she doesn't have the correct password and it
won't let her sign on. She has to go through the ISP's web site and check
her email through there.

Any ideas?

Thanks!

childofthe1980s

e-mail through an ISP
 

childofthe1980s wrote:

A client of ours is having trouble with her e-mail through Outlook
Express. She is trying to get the e-mail from a new ISP that she has.

Ask in an OUtlook Express newsgroup like
news://msnews.microsoft.com/microsof...xpress.general
--
Brian Tillman