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#1
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I use Outlook 2002 (version 10.6515.6735 SP3) to contact two e-mail servers
via Demon as my ISP. One e-mail server is Demon, the other is on another site. It all used to work fine. After some changes to our accounts at Demon, I do not seem to be able to log in to the POP3 server (incoming mail) on either site. This problem occurs whether I use wireless LAN via a Netgear Router/ADSL or dialup via rthe inbuilt model in my Toshiba laptop. Anybody else got this problem? Richard Palmer |
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#2
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Do you have any security software (e.g. antivirus, antispam, firewall, .etc)
installed that can scan pop3 email? If yes, try uninstalling (or disabling) that program to see if you get POP3 services back. "Richard Palmer with Outlook problem" Richard Palmer with Outlook wrote in message ... I use Outlook 2002 (version 10.6515.6735 SP3) to contact two e-mail servers via Demon as my ISP. One e-mail server is Demon, the other is on another site. It all used to work fine. After some changes to our accounts at Demon, I do not seem to be able to log in to the POP3 server (incoming mail) on either site. This problem occurs whether I use wireless LAN via a Netgear Router/ADSL or dialup via rthe inbuilt model in my Toshiba laptop. Anybody else got this problem? Richard Palmer |
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Yep - and when I disabled (temporarily) Symantec Internet protection
everything worked again!! But does this mean that I have to do this when I want to connect via Outlook? By the way, I like your web site. Regards Richard "neo [mvp outlook]" wrote: Do you have any security software (e.g. antivirus, antispam, firewall, .etc) installed that can scan pop3 email? If yes, try uninstalling (or disabling) that program to see if you get POP3 services back. "Richard Palmer with Outlook problem" Richard Palmer with Outlook wrote in message ... I use Outlook 2002 (version 10.6515.6735 SP3) to contact two e-mail servers via Demon as my ISP. One e-mail server is Demon, the other is on another site. It all used to work fine. After some changes to our accounts at Demon, I do not seem to be able to log in to the POP3 server (incoming mail) on either site. This problem occurs whether I use wireless LAN via a Netgear Router/ADSL or dialup via rthe inbuilt model in my Toshiba laptop. Anybody else got this problem? Richard Palmer |
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No, just means that you have to review the settings in Symantec to make sure
it isn't blocking Microsoft Outlook. I would start with desktop firewall settings first since any updates to the Outlook executables could break the firewall rules to allow for communications. Next after that is the pop3 account configuration. Symantec tends to replace the POP3 account information in Outlook so it can scan e-mail in real-time. Since you did mention a configuration change, I would make sure that information in Outlook's (check Symantec's configuration as well) account settings is correct. If push comes to shove, try uninstalling Symantec/Norton Internet Protection suite, reboot, check Outlook configuration, reinstall Symantec/Norton Internet Protection suite. /neo PS - The issues between Symantec (and other 3rd parties) that implement this type of solution always introduce these problems because it is huge kludge. So don't go thinking that switching to some other product will net you better results in this area. PSS - Thanks for the compliment on the mvps.org website. "Richard Palmer with Outlook problem" soft.com wrote in message ... Yep - and when I disabled (temporarily) Symantec Internet protection everything worked again!! But does this mean that I have to do this when I want to connect via Outlook? By the way, I like your web site. Regards Richard "neo [mvp outlook]" wrote: Do you have any security software (e.g. antivirus, antispam, firewall, .etc) installed that can scan pop3 email? If yes, try uninstalling (or disabling) that program to see if you get POP3 services back. "Richard Palmer with Outlook problem" Richard Palmer with Outlook wrote in message ... I use Outlook 2002 (version 10.6515.6735 SP3) to contact two e-mail servers via Demon as my ISP. One e-mail server is Demon, the other is on another site. It all used to work fine. After some changes to our accounts at Demon, I do not seem to be able to log in to the POP3 server (incoming mail) on either site. This problem occurs whether I use wireless LAN via a Netgear Router/ADSL or dialup via rthe inbuilt model in my Toshiba laptop. Anybody else got this problem? Richard Palmer |
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