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#1
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I have been trying to get information on a new Outlook 2003 option. The
option is: “Display Presence Status in the From field”. It can be found in the Outlook Options under the Other tab at the bottom of the page. This option will read “Display Messenger Status in the From field” on pre SP2 Outlook 2003 systems. SP2 changes the wording. I have tried to Google the exact wording of the option in hopes of finding info on it, but nothing comes up. I have also tried the MS knowledge Base and several “All of Microsoft” searches. But again nothing shows up. This in itself is very disturbing as there is NO excuse for Microsoft not to have a link to very detailed and explicit information about EVERY option available in EVERY product they sell, all easily findable via a “Search all of Microsoft” option. This is especially true when it involves changes caused by one of their required/very strongly recommended security patches. I have tried to get info/help form MS tech support via e-mail, but that is like pulling teeth from a baby. They don’t have any ! The best I could get out of MS support was “go to our pay per problem support”. The organization I work for has over 5000 computers running their OS and Office products and has spent Millions of dollars with them. But they feel they just have to have more money to even provide basic info on options created/changed by their security updates. Such greed !!!! None the less, I have been able to determine that if you can get the option to stay selected along with the “Enable the Person Names Smart Tag” option a dot will appear next to a senders name in the “from” section of an e-mail. This dot can be clicked on to gain info including availability of the individual for scheduling. This info can be accessed by right clicking on the name but it is easier to access if the dot/button is present. My boss wants this option ! Her secretary was recently upgraded from Office XP to 2003 SP2. This option when selected STAYS selected for her. But for all the other systems that were installed as 2003 directly then the option is selectable (Not grayed out) but will not stay selected. If it is selected and Apply is clicked and then OK, after exiting and restarting Outlook the option will show as NOT selected. I need to find out why this is happening. I would like to find out all there is to know about this option and what all it can do and what controls its ability to be selectable etc. Who can tell me about it? It seems the manufacturer of the product can’t or won’t provide this info. Can any of the MVPs out there help me? Any other comments on this and Microsoft’s un-willingness to help and lack of common sense searching capabilities etc are also welcome. Thanks for all your help, Ralph Malph |
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#2
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If the user isn't using Instant Messenger then the option doesn't stay
selected, if the user is using Instant Messenger and the option is selected then it will provide status information for the address in the From where appropriate. "Ralph Malph" wrote in message ... I have been trying to get information on a new Outlook 2003 option. The option is: "Display Presence Status in the From field". It can be found in the Outlook Options under the Other tab at the bottom of the page. This option will read "Display Messenger Status in the From field" on pre SP2 Outlook 2003 systems. SP2 changes the wording. I have tried to Google the exact wording of the option in hopes of finding info on it, but nothing comes up. I have also tried the MS knowledge Base and several "All of Microsoft" searches. But again nothing shows up. This in itself is very disturbing as there is NO excuse for Microsoft not to have a link to very detailed and explicit information about EVERY option available in EVERY product they sell, all easily findable via a "Search all of Microsoft" option. This is especially true when it involves changes caused by one of their required/very strongly recommended security patches. I have tried to get info/help form MS tech support via e-mail, but that is like pulling teeth from a baby. They don't have any ! The best I could get out of MS support was "go to our pay per problem support". The organization I work for has over 5000 computers running their OS and Office products and has spent Millions of dollars with them. But they feel they just have to have more money to even provide basic info on options created/changed by their security updates. Such greed !!!! None the less, I have been able to determine that if you can get the option to stay selected along with the "Enable the Person Names Smart Tag" option a dot will appear next to a senders name in the "from" section of an e-mail. This dot can be clicked on to gain info including availability of the individual for scheduling. This info can be accessed by right clicking on the name but it is easier to access if the dot/button is present. My boss wants this option ! Her secretary was recently upgraded from Office XP to 2003 SP2. This option when selected STAYS selected for her. But for all the other systems that were installed as 2003 directly then the option is selectable (Not grayed out) but will not stay selected. If it is selected and Apply is clicked and then OK, after exiting and restarting Outlook the option will show as NOT selected. I need to find out why this is happening. I would like to find out all there is to know about this option and what all it can do and what controls its ability to be selectable etc. Who can tell me about it? It seems the manufacturer of the product can't or won't provide this info. Can any of the MVPs out there help me? Any other comments on this and Microsoft's un-willingness to help and lack of common sense searching capabilities etc are also welcome. Thanks for all your help, Ralph Malph |
#3
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Noel All,
Thank you for your quick reply. You are correct ! You win the bonus points !!! :-) It is a dirty shame that Microsoft Support could not have told me this when I asked them. And that this is WELL documented in knowledge base and TechNet. I had posted this question earlier in here but I guess you had missed it. Thanks again for solving the mystery. It figures that I would have to use such a disgusting obnoxious in the way useless feature such as MS Messenger in order to use what is other wise a useful option. I vote that Microsoft remove ALL integration with Messenger, and let become a stand alone use only if you want to program where absolutely NO other options or programs depend on it. This program is NOT and never will be used here. It is a waist of resources, and AOL, ICQ have the decency not to integrate themselves with the rest of my programs leaving the user to have it running ONLY when they want to use it for communicating. The LAST thing we need around here is a bunch of the employees instant messaging all their friends and family instead of working ! Duh, what was Microsoft thinking ! Again thanks for the help. I'll post my comments on Messenger in the put it to a vote area. Ralph Malph "Noel All" wrote: If the user isn't using Instant Messenger then the option doesn't stay selected, if the user is using Instant Messenger and the option is selected then it will provide status information for the address in the From where appropriate. "Ralph Malph" wrote in message ... I have been trying to get information on a new Outlook 2003 option. The option is: "Display Presence Status in the From field". It can be found in the Outlook Options under the Other tab at the bottom of the page. This option will read "Display Messenger Status in the From field" on pre SP2 Outlook 2003 systems. SP2 changes the wording. I have tried to Google the exact wording of the option in hopes of finding info on it, but nothing comes up. I have also tried the MS knowledge Base and several "All of Microsoft" searches. But again nothing shows up. This in itself is very disturbing as there is NO excuse for Microsoft not to have a link to very detailed and explicit information about EVERY option available in EVERY product they sell, all easily findable via a "Search all of Microsoft" option. This is especially true when it involves changes caused by one of their required/very strongly recommended security patches. I have tried to get info/help form MS tech support via e-mail, but that is like pulling teeth from a baby. They don't have any ! The best I could get out of MS support was "go to our pay per problem support". The organization I work for has over 5000 computers running their OS and Office products and has spent Millions of dollars with them. But they feel they just have to have more money to even provide basic info on options created/changed by their security updates. Such greed !!!! None the less, I have been able to determine that if you can get the option to stay selected along with the "Enable the Person Names Smart Tag" option a dot will appear next to a senders name in the "from" section of an e-mail. This dot can be clicked on to gain info including availability of the individual for scheduling. This info can be accessed by right clicking on the name but it is easier to access if the dot/button is present. My boss wants this option ! Her secretary was recently upgraded from Office XP to 2003 SP2. This option when selected STAYS selected for her. But for all the other systems that were installed as 2003 directly then the option is selectable (Not grayed out) but will not stay selected. If it is selected and Apply is clicked and then OK, after exiting and restarting Outlook the option will show as NOT selected. I need to find out why this is happening. I would like to find out all there is to know about this option and what all it can do and what controls its ability to be selectable etc. Who can tell me about it? It seems the manufacturer of the product can't or won't provide this info. Can any of the MVPs out there help me? Any other comments on this and Microsoft's un-willingness to help and lack of common sense searching capabilities etc are also welcome. Thanks for all your help, Ralph Malph |
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