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#1
February 7th 06, 03:27 PM
posted to microsoft.public.outlook.installation,microsoft.public.outlook.Program_AddIns
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MSSPC.ECF Issue on Outlook 2003 Startup...
====================
Apologies for the length of this one, but I know how annoying it is to try and help someone when you don't have all of the information... ==================== Hi I've been on this one for a while now and am just about at the end of my rather long tether... A client recently installed Office Standard 2003. All programs were working fine up until about 3 days ago when Outlook just stopped. Nothing on his PCs configuration changed - it just simply 'packed it in'. Upon loading MS OL 2003 we receive 3 messages: MESSAGE 1: The extension configuration file "C:\Program Files\Microsoft Office\OFFICE11\ADDINS\msspc.ecf" could not be installed. There is an error in the syntax or format of the file. MESSAGE 2 (More or less the same as the first): The extension configuration file "C:\PROGRA~1\MICROS~3\OFFICE11\ADDINS\msspc.ec f" could not be installed. There is an error in the syntax or format of the file. MESSAGE 3: Cannot start Microsoft Office Outlook. Unable to open the Outlook window. Outlook then completely shuts down. We can't even get the inbox up, let alone get in to disable the extensions... SO FAR I'VE TRIED... 1. UNINSTALL/REINSTALL Two complete uninstalls and reinstalls of the MS Office Standard 2003 Suite. The second entailed a manual sweep of the PC (that took a while) to remove anything associated with MSO 03, plus a registry scan to remove any components of the old program. 2. MS KNOWLEDGE BASE I have exhausted every possible procedure from the MS knowledge base, including attempting instructions designed for a similar problem that occurred in Office 97 and Office 2000. I restored the offending file from the original installation disk which also made no difference. Oh - and I tried deleting extend.dat too. 3. GOOGLE, ALTA-VISTA & YAHOO I have exhausted every possible procedure available by searching for "outlook 2003 wont load", "outlook 2003 start error", "msspc.ecf" and the actual error messages themselves. The conclusion I drew from the forums I looked at is that this is a problem that few have success with... 4. REGISTRY FUN I have also attempted to remove any trace of the offending components from the registry (this took a while too) with no change in results. I have since restored the registry to it's original state. 5. USENET HELL I have exhausted every possible applicable procedure available across almost every outlook thread I could find (including this one). Again to no avail. ANY HELP WILL BE APPRECIATED I'd really like to avoid a reformat, so any help or advice that can be offered will be very much appreciated. I have listed some extra details that might help. Thank you for your time and patience. Thanks Dan (help at ositss dot com dot au) OFFENDING FILE: MSSPC.ECF The following is a copy of the code contained within MSSPC.ECF ==== BEGIN ==== [General] Display Name=DisplayName Description=Description GUID={EA1F5314-EDFD-11ce-8D13-00AA0051BF96} Path="msspc32.dll" Entry Point=2 Client Version=4.0 Extension Version=1.0 Misc Flags=WarnIfNoDll;DllFromDarwin;NoUserEdit [Exchange Client Compatibility] Exchange Registry=0 Exchange Extension Key="Schedule+" ; Exchange Context Map is VIEWER. When running in Outlook, the TASK ; context is unnecessary. Exchange Context Map=01 ; Exchange Interface Map is IExchExtCommands. Exchange Interface Map=1000000 [Folder] Events=OnExtCommand Commands=SuppSchedPlus Outlook Commands=ToolbarShowSchedule Extension Outlook Commands=50004 [Command] SuppSchedPlus=50004;*;Toolbar Suppress [Strings] DisplayName=Schedule+ Description=Schedule+ ==== END ==== INSTALLED PROGRAMS: Extracted from the uninstall list using Bill James' VB tool available from http://www.billsway.com/vbspage/. ==== BEGIN ==== 360Share(remove only) 5600 5600_Help 5600Trb Acer DC300 Driver Adobe Acrobat 5.0 Advanced System Optimizer 2.10 AiO_Scan AiOSoftware ArcSoft Picture Software Blackhawk Striker from Hewlett-Packard Desktops (remove only) Blasterball 2 from Hewlett-Packard Desktops (remove only) BlasterBall Wild from Hewlett-Packard Desktops (remove only) BufferChm ccCommon CCHelp CCScore CP_Package_Variety1 CP_Package_Variety2 CP_Package_Variety3 CR2 CustomerResearchQFolder Dark Orbit from Hewlett-Packard Desktops (remove only) Destinations DeviceManagementQFolder Disney`s Lilo and Stitch Pinball from Hewlett-Packard Desktops (remove only) DocProc e-tax 2005 easy Internet sign-up easy Internet sign-up Electronic Arts Product Registration Electronic Arts Product Registration EM606S digital audio MP3 Player EPSON PhotoQuicker3.2 ESSAdpt ESSANUP ESSBrwr ESSCAM ESSCDBK ESScore ESSCT ESSgui ESShelp ESSini ESSPCD ESSPDock ESSSONIC ESSvpaht ESSvpot eSupportQFolder Excavation from Hewlett-Packard Desktops (remove only) Fax Feeding Frenzy GemMaster 3 from Hewlett-Packard Desktops (remove only) Google Earth Harry Potter II HLPCCTR HLPIndex HLPPDOCK HLPRFO Hot Shots Jungle Pinball HP Deskjet printer preloaded drivers HP Digital Imaging Album Printing 1.0 HP Extended Capabilities 5.3 HP Image Zone Express HP Imaging Device Functions 5.3 HP Memories Disc HP Photo and Imaging 1.2 - Photosmart Cameras HP Photosmart printers preloaded drivers HP PSC & OfficeJet 5.3.B HP Scanjet scanner preloaded drivers HP Software Update HP Solution Center & Imaging Support Tools 5.3 HPProductAssistant HpSdpAppCoreApp Intel(R) Extreme Graphics Driver Internet Worm Protection InterVideo WinDVD Player J2SE Runtime Environment 5.0 Update 1 KBD Kodak EasyShare software KSU Lernout & Hauspie TruVoice American English TTS Engine LiveReg (Symantec Corporation) LiveUpdate 2.7 (Symantec Corporation) Macromedia Flash Player 8 MarketResearch Men In Black II CROSSFIRE from Hewlett-Packard Desktops (remove only) Microsoft .NET Framework (English) v1.0.3705 Microsoft .NET Framework (English) v1.0.3705 Microsoft Data Access Components KB870669 Microsoft Encarta Encyclopedia Standard - WE 2003 Microsoft Money Microsoft Money System Pack Microsoft Office Standard Edition 2003 Microsoft Works 7.0 MSN Messenger 6.2 My Little Pony MYOB Accounting v12 TE MYOB Accounting v12 TE MYOB AssetManager 1.5 Test Drive NAVShortcut NewCopy Norton AntiVirus 2006 Norton AntiVirus 2006 (Symantec Corporation) Norton AntiVirus Help Norton AntiVirus Parent MSI Norton AntiVirus SYMLT MSI Norton Personal Firewall Norton Protection Center Norton WMI Update Norton WMI Update Notifier NVIDIA Windows 2000/XP Display Drivers OTtBP OTtBPSDK PC-Doctor for Windows PCDLNCH Presto! Image Folio 4.2 ProductContext PS2 Python 2.2 combined Win32 extensions Python 2.2.1 QuickBooks Lite: First Business Edition 2003 QuickTime Readme RecordNow RingMaster from Hewlett-Packard Desktops (remove only) Roxio EasyWrite Reader S3Display S3Gamma2 S3Info2 S3Overlay Scan ScannerCopy Search for the Secret Keys Security Update for Step By Step Interactive Training (KB898458) Security Update for Windows XP (KB883939) Security Update for Windows XP (KB890046) Security Update for Windows XP (KB893756) Security Update for Windows XP (KB896358) Security Update for Windows XP (KB896422) Security Update for Windows XP (KB896423) Security Update for Windows XP (KB896424) Security Update for Windows XP (KB896428) Security Update for Windows XP (KB896688) Security Update for Windows XP (KB899587) Security Update for Windows XP (KB899588) Security Update for Windows XP (KB899591) Security Update for Windows XP (KB900725) Security Update for Windows XP (KB901017) Security Update for Windows XP (KB901214) Security Update for Windows XP (KB902400) Security Update for Windows XP (KB903235) Security Update for Windows XP (KB904706) Security Update for Windows XP (KB905414) Security Update for Windows XP (KB905749) Security Update for Windows XP (KB905915) Security Update for Windows XP (KB908519) Security Update for Windows XP (KB912919) SFR SFR2 Shockwave ShowBiz DVD Shrek 2 Activity Center Simple Backup for My Pictures Simple Installer - Multilanguage Version Snowboard Extreme from Hewlett-Packard Desktops (remove only) SolutionCenter Sonic Update Manager Space Rocks from Hewlett-Packard Desktops (remove only) SPBBC Spy Sweeper Status Symantec SymNet Telstra ISDN Setup Program TrayApp Unload Update for Windows XP (KB894391) Update for Windows XP (KB896727) Update for Windows XP (KB898461) Update for Windows XP (KB910437) Updates from HP VCAMCEN Virtual Warfare from Hewlett-Packard Desktops (remove only) VPRINTOL WebFldrs XP WebReg WildTangent GameChannel (remove only) WildTangent Web Driver Windows Genuine Advantage v1.3.0254.0 Windows Installer 3.1 (KB893803) Windows Installer 3.1 (KB893803) Windows Media Format Runtime Windows XP Hotfix - KB834707 Windows XP Hotfix - KB867282 Windows XP Hotfix - KB873333 Windows XP Hotfix - KB873339 Windows XP Hotfix - KB885250 Windows XP Hotfix - KB885835 Windows XP Hotfix - KB885836 Windows XP Hotfix - KB886185 Windows XP Hotfix - KB887472 Windows XP Hotfix - KB887742 Windows XP Hotfix - KB888113 Windows XP Hotfix - KB888302 Windows XP Hotfix - KB890047 Windows XP Hotfix - KB890175 Windows XP Hotfix - KB890859 Windows XP Hotfix - KB890923 Windows XP Hotfix - KB891781 Windows XP Hotfix - KB893066 Windows XP Hotfix - KB893086 Windows XP Service Pack 2 ==== END ==== Thanks again : ) 
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#2
February 7th 06, 05:39 PM
posted to microsoft.public.outlook.installation,microsoft.public.outlook.Program_AddIns
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MSSPC.ECF Issue on Outlook 2003 Startup...
OSITSS wrote:
Upon loading MS OL 2003 we receive 3 messages: MESSAGE 1: The extension configuration file "C:\Program Files\Microsoft Office\OFFICE11\ADDINS\msspc.ecf" could not be installed. There is an error in the syntax or format of the file. msspc.ecf is a Schedule+ add-in which you shouldn't be using with Outlook 2003, since all the functionality of Schedule+ was subsumed by the Outlook Calendar. Did you try starting Outlook in safe mode (i.e., the /safe command line switch) and removing that add-in? Did you try running the Office setup program in Control Panel's Add or Remove Programs and removing that feature? -- Brian Tillman
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#4
February 8th 06, 01:39 AM
posted to microsoft.public.outlook.installation,microsoft.public.outlook.program_addins
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MSSPC.ECF Issue on Outlook 2003 Startup...
SW
Thanks for your reply. I had performed the procedures in both articles prior to posting and neither were successful. I had found several posts on tech forums with a similar suggestion, and found that others had tried will little success also. Thanks again Dan (help at ositss dot com dot au) "Smart Workplaces" wrote in message ... As Brian stated, this is related to Schedule+ functionality which has been depreciated and replaced in Outlook 2003. If launching Outlook in safe mode does not work for you or you find it easier to edit the Windows Registry, then look in MS KB #167264 for instructions on how to remove the entries for this extension from the Windows Registry. Also check out the KB article referenced at the bottom of the 167264 article -- you may also need to delete the Extend.dat file on your hard drive within your Windows %USERPROFILE% folder. It's easiest to search for this file and make sure that you include sub-folders and hidden files and folders in the search. Of course, Outlook needs to be closed and unloaded from memory when you implement the fixes MS recommends. Here's the link to the MS KB article: http://support.microsoft.com/?kbid=167264 Please note that although the KB article references OL97, it still applies since it is the *.ecf add-in reference that is causing the issue. -- When you need software to work smarter so that you don`t have to, contact Smart Workplaces -- your one-stop resource for custom software for Office, Outlook and the Web. -- "OSITSS" wrote: ==================== Apologies for the length of this one, but I know how annoying it is to try and help someone when you don't have all of the information... ==================== Hi I've been on this one for a while now and am just about at the end of my rather long tether... A client recently installed Office Standard 2003. All programs were working fine up until about 3 days ago when Outlook just stopped. Nothing on his PCs configuration changed - it just simply 'packed it in'. Upon loading MS OL 2003 we receive 3 messages: MESSAGE 1: The extension configuration file "C:\Program Files\Microsoft Office\OFFICE11\ADDINS\msspc.ecf" could not be installed. There is an error in the syntax or format of the file. MESSAGE 2 (More or less the same as the first): The extension configuration file "C:\PROGRA~1\MICROS~3\OFFICE11\ADDINS\msspc.ec f" could not be installed. There is an error in the syntax or format of the file. MESSAGE 3: Cannot start Microsoft Office Outlook. Unable to open the Outlook window. Outlook then completely shuts down. We can't even get the inbox up, let alone get in to disable the extensions... SO FAR I'VE TRIED... 1. UNINSTALL/REINSTALL Two complete uninstalls and reinstalls of the MS Office Standard 2003 Suite. The second entailed a manual sweep of the PC (that took a while) to remove anything associated with MSO 03, plus a registry scan to remove any components of the old program. 2. MS KNOWLEDGE BASE I have exhausted every possible procedure from the MS knowledge base, including attempting instructions designed for a similar problem that occurred in Office 97 and Office 2000. I restored the offending file from the original installation disk which also made no difference. Oh - and I tried deleting extend.dat too. 3. GOOGLE, ALTA-VISTA & YAHOO I have exhausted every possible procedure available by searching for "outlook 2003 wont load", "outlook 2003 start error", "msspc.ecf" and the actual error messages themselves. The conclusion I drew from the forums I looked at is that this is a problem that few have success with... 4. REGISTRY FUN I have also attempted to remove any trace of the offending components from the registry (this took a while too) with no change in results. I have since restored the registry to it's original state. 5. USENET HELL I have exhausted every possible applicable procedure available across almost every outlook thread I could find (including this one). Again to no avail. ANY HELP WILL BE APPRECIATED I'd really like to avoid a reformat, so any help or advice that can be offered will be very much appreciated. I have listed some extra details that might help. Thank you for your time and patience. Thanks Dan (help at ositss dot com dot au) OFFENDING FILE: MSSPC.ECF The following is a copy of the code contained within MSSPC.ECF ==== BEGIN ==== [General] Display Name=DisplayName Description=Description GUID={EA1F5314-EDFD-11ce-8D13-00AA0051BF96} Path="msspc32.dll" Entry Point=2 Client Version=4.0 Extension Version=1.0 Misc Flags=WarnIfNoDll;DllFromDarwin;NoUserEdit [Exchange Client Compatibility] Exchange Registry=0 Exchange Extension Key="Schedule+" ; Exchange Context Map is VIEWER. When running in Outlook, the TASK ; context is unnecessary. Exchange Context Map=01 ; Exchange Interface Map is IExchExtCommands. Exchange Interface Map=1000000 [Folder] Events=OnExtCommand Commands=SuppSchedPlus Outlook Commands=ToolbarShowSchedule Extension Outlook Commands=50004 [Command] SuppSchedPlus=50004;*;Toolbar Suppress [Strings] DisplayName=Schedule+ Description=Schedule+ ==== END ==== INSTALLED PROGRAMS: Extracted from the uninstall list using Bill James' VB tool available from http://www.billsway.com/vbspage/. ==== BEGIN ==== 360Share(remove only) 5600 5600_Help 5600Trb Acer DC300 Driver Adobe Acrobat 5.0 Advanced System Optimizer 2.10 AiO_Scan AiOSoftware ArcSoft Picture Software Blackhawk Striker from Hewlett-Packard Desktops (remove only) Blasterball 2 from Hewlett-Packard Desktops (remove only) BlasterBall Wild from Hewlett-Packard Desktops (remove only) BufferChm ccCommon CCHelp CCScore CP_Package_Variety1 CP_Package_Variety2 CP_Package_Variety3 CR2 CustomerResearchQFolder Dark Orbit from Hewlett-Packard Desktops (remove only) Destinations DeviceManagementQFolder Disney`s Lilo and Stitch Pinball from Hewlett-Packard Desktops (remove only) DocProc e-tax 2005 easy Internet sign-up easy Internet sign-up Electronic Arts Product Registration Electronic Arts Product Registration EM606S digital audio MP3 Player EPSON PhotoQuicker3.2 ESSAdpt ESSANUP ESSBrwr ESSCAM ESSCDBK ESScore ESSCT ESSgui ESShelp ESSini ESSPCD ESSPDock ESSSONIC ESSvpaht ESSvpot eSupportQFolder Excavation from Hewlett-Packard Desktops (remove only) Fax Feeding Frenzy GemMaster 3 from Hewlett-Packard Desktops (remove only) Google Earth Harry Potter II HLPCCTR HLPIndex HLPPDOCK HLPRFO Hot Shots Jungle Pinball HP Deskjet printer preloaded drivers HP Digital Imaging Album Printing 1.0 HP Extended Capabilities 5.3 HP Image Zone Express HP Imaging Device Functions 5.3 HP Memories Disc HP Photo and Imaging 1.2 - Photosmart Cameras HP Photosmart printers preloaded drivers HP PSC & OfficeJet 5.3.B HP Scanjet scanner preloaded drivers HP Software Update HP Solution Center & Imaging Support Tools 5.3 HPProductAssistant HpSdpAppCoreApp Intel(R) Extreme Graphics Driver Internet Worm Protection InterVideo WinDVD Player J2SE Runtime Environment 5.0 Update 1 KBD Kodak EasyShare software KSU Lernout & Hauspie TruVoice American English TTS Engine LiveReg (Symantec Corporation) LiveUpdate 2.7 (Symantec Corporation) Macromedia Flash Player 8 MarketResearch Men In Black II CROSSFIRE from Hewlett-Packard Desktops (remove only) Microsoft .NET Framework (English) v1.0.3705 Microsoft .NET Framework (English) v1.0.3705 Microsoft Data Access Components KB870669 Microsoft Encarta Encyclopedia Standard - WE 2003 Microsoft Money Microsoft Money System Pack Microsoft Office Standard Edition 2003 Microsoft Works 7.0 MSN Messenger 6.2 My Little Pony MYOB Accounting v12 TE MYOB Accounting v12 TE MYOB AssetManager 1.5 Test Drive NAVShortcut NewCopy Norton AntiVirus 2006 Norton AntiVirus 2006 (Symantec Corporation) Norton AntiVirus Help Norton AntiVirus Parent MSI Norton AntiVirus SYMLT MSI Norton Personal Firewall Norton Protection Center Norton WMI Update Norton WMI Update Notifier NVIDIA Windows 2000/XP Display Drivers OTtBP OTtBPSDK PC-Doctor for Windows PCDLNCH Presto! Image Folio 4.2 ProductContext PS2 Python 2.2 combined Win32 extensions Python 2.2.1 QuickBooks Lite: First Business Edition 2003 QuickTime Readme RecordNow RingMaster from Hewlett-Packard Desktops (remove only) Roxio EasyWrite Reader S3Display S3Gamma2 S3Info2 S3Overlay Scan ScannerCopy Search for the Secret Keys Security Update for Step By Step Interactive Training (KB898458) Security Update for Windows XP (KB883939) Security Update for Windows XP (KB890046) Security Update for Windows XP (KB893756) Security Update for Windows XP (KB896358) Security Update for Windows XP (KB896422) Security Update for Windows XP (KB896423) Security Update for Windows XP (KB896424) Security Update for Windows XP (KB896428) Security Update for Windows XP (KB896688) Security Update for Windows XP (KB899587) Security Update for Windows XP (KB899588) Security Update for Windows XP (KB899591) Security Update for Windows XP (KB900725) Security Update for Windows XP (KB901017) Security Update for Windows XP (KB901214) Security Update for Windows XP (KB902400) Security Update for Windows XP (KB903235) Security Update for Windows XP (KB904706) Security Update for Windows XP (KB905414) Security Update for Windows XP (KB905749) Security Update for Windows XP (KB905915) Security Update for Windows XP (KB908519) Security Update for Windows XP (KB912919) SFR SFR2 Shockwave ShowBiz DVD Shrek 2 Activity Center Simple Backup for My Pictures Simple Installer - Multilanguage Version Snowboard Extreme from Hewlett-Packard Desktops (remove only)
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#5
February 8th 06, 01:40 AM
posted to microsoft.public.outlook.installation,microsoft.public.outlook.Program_AddIns
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MSSPC.ECF Issue on Outlook 2003 Startup...
Brian
Thanks for your reply. Yes - I have attempted starting Outlook in safe mode. I still receive the same errors... As far as removing the feature goes, the setup disk (and the options under Add/Remove Programs) doesn't have an option to remove that specific component as far as I can tell. I have also tried using the repair feature, but to no avail. Thanks again Dan (help at ositss dot com dot au) "Brian Tillman" wrote in message ... OSITSS wrote: Upon loading MS OL 2003 we receive 3 messages: MESSAGE 1: The extension configuration file "C:\Program Files\Microsoft Office\OFFICE11\ADDINS\msspc.ecf" could not be installed. There is an error in the syntax or format of the file. msspc.ecf is a Schedule+ add-in which you shouldn't be using with Outlook 2003, since all the functionality of Schedule+ was subsumed by the Outlook Calendar. Did you try starting Outlook in safe mode (i.e., the /safe command line switch) and removing that add-in? Did you try running the Office setup program in Control Panel's Add or Remove Programs and removing that feature? -- Brian Tillman
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#6
February 8th 06, 08:38 PM
posted to microsoft.public.outlook.installation,microsoft.public.outlook.Program_AddIns
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MSSPC.ECF Issue on Outlook 2003 Startup...
OSITSS wrote:
As far as removing the feature goes, the setup disk (and the options under Add/Remove Programs) doesn't have an option to remove that specific component as far as I can tell. I have also tried using the repair feature, but to no avail. It should. When you start Add or Remove Programs, locate the Office entry, select it, and click Change, eventually you should get a dialogue with three choices: "Add or Remove Features", "Reinstall or Repair", and "Uninstall", with "Add or Remove Features" selected. Click Next. Check the box toward the bottom that's labeled "Choose advanced customization of applications" and click Next. Expand the entry for Microsoft Outlook and locate Schedule Plus. Click the entry and select "Not Available". Click Update. -- Brian Tillman
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#7
February 9th 06, 12:02 AM
posted to microsoft.public.outlook.installation,microsoft.public.outlook.Program_AddIns
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MSSPC.ECF Issue on Outlook 2003 Startup...
Brian
Thanks again for your reply... I found the option you suggested in the 'Change' option in 'Add/Remove Programs' . I tried modifying the shedule+ option to 'Not Available', then to 'Run from my Computer' and finally 'Install on 1st use'. None have made a difference to the outcome. Thanks again for your help on this one Brian, Dan (help at ositss dot com dot au) "Brian Tillman" wrote in message ... OSITSS wrote: As far as removing the feature goes, the setup disk (and the options under Add/Remove Programs) doesn't have an option to remove that specific component as far as I can tell. I have also tried using the repair feature, but to no avail. It should. When you start Add or Remove Programs, locate the Office entry, select it, and click Change, eventually you should get a dialogue with three choices: "Add or Remove Features", "Reinstall or Repair", and "Uninstall", with "Add or Remove Features" selected. Click Next. Check the box toward the bottom that's labeled "Choose advanced customization of applications" and click Next. Expand the entry for Microsoft Outlook and locate Schedule Plus. Click the entry and select "Not Available". Click Update. -- Brian Tillman
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