Using Outlook 2003 with AOL.
 

I have a client who's ISP is AOL. I am trying to set up Outlook 2003 so that
it can recieve E~mails that have been sent to the address
" and obviously send E~mails as well,
sending obviously requires the use of the SMTP details of the clients ISP,
(in this case AOL)

I have read about needing to use IMAP rather than POP for the incoming mail
server so when I created the profile I selected IMAP, rather than the usual
POP.

For the incoming mail server I have typed "mail.stirlingnarrowboats.co.uk"
(this is the info given by the hosting company)
For the outgoing server I have typed "imap.aol.com"

On the screen where you type the incoming and outgoing server addresses
there is also a heading "Logon Information" I have entered the logon
information for the "stirling narrowboats" account at this point. Then on the
"More Settings"; "Outgoing Server" tab, I have ticked the box "My outgoing
server (SMTP) requires authentication" and clicked on "Log on using" and then
filled in the AOL username and password. I then clicked on the advanced tab
and changed the Outgoing server port to 587.

I believe this should be everything I need to do.

Now when I open outlook with this profile it will receive all the E~mails
addressed to " HOWEVER when I try to send I
get the error message "550 incorrect domain in mail/RCPT command"

Can someone please explain what this error message means and more
importantly provide a solution.

Many thanks (Sorry the post is so long but I felt it was important to try
and give you the full facts)

Using Outlook 2003 with AOL.
 

I've seen one other post with the same problem and the cause in that case
was setting the Return Address to a non-AOL email address; the cure was to
replace this address with the AOL email address of the account used to send.
Here's what I found:

http://www.chatteremail.com/index.ph...33b13105582fdd
Trouble sending via AOL

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"NealM" wrote in message
...
I have a client who's ISP is AOL. I am trying to set up Outlook 2003 so
that
it can recieve E~mails that have been sent to the address
" and obviously send E~mails as well,
sending obviously requires the use of the SMTP details of the clients ISP,
(in this case AOL)

I have read about needing to use IMAP rather than POP for the incoming
mail
server so when I created the profile I selected IMAP, rather than the
usual
POP.

For the incoming mail server I have typed "mail.stirlingnarrowboats.co.uk"
(this is the info given by the hosting company)
For the outgoing server I have typed "imap.aol.com"

On the screen where you type the incoming and outgoing server addresses
there is also a heading "Logon Information" I have entered the logon
information for the "stirling narrowboats" account at this point. Then on
the
"More Settings"; "Outgoing Server" tab, I have ticked the box "My outgoing
server (SMTP) requires authentication" and clicked on "Log on using" and
then
filled in the AOL username and password. I then clicked on the advanced
tab
and changed the Outgoing server port to 587.

I believe this should be everything I need to do.

Now when I open outlook with this profile it will receive all the E~mails
addressed to " HOWEVER when I try to
send I
get the error message "550 incorrect domain in mail/RCPT command"

Can someone please explain what this error message means and more
importantly provide a solution.

Many thanks (Sorry the post is so long but I felt it was important to try
and give you the full facts)

Using Outlook 2003 with AOL.
 

Many thanks for the reply.

So what you are suggesting is that when I'm setting up Outlook; when I fill
in the "User Account Settings"; where it says "E~Mail address" you are
suggesting I put in the AOL E~Mail address and NOT the
" address.

Is that correct ? ?



"Hal Hostetler [MVP P/I]" wrote:

I've seen one other post with the same problem and the cause in that case
was setting the Return Address to a non-AOL email address; the cure was to
replace this address with the AOL email address of the account used to send.
Here's what I found:

http://www.chatteremail.com/index.ph...33b13105582fdd
Trouble sending via AOL

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

Using Outlook 2003 with AOL.
 

NealM wrote:

I have read about needing to use IMAP rather than POP for the
incoming mail server so when I created the profile I selected IMAP,
rather than the usual POP.

For the incoming mail server I have typed
"mail.stirlingnarrowboats.co.uk" (this is the info given by the
hosting company)
For the outgoing server I have typed "imap.aol.com"

For an IMAP account, imap.aol.com would be the incoming server. You could
certainly use mail.stirlingnarrowboats.co.uk as an outgoing server (it it
accepts SMTP) or as an incoming server for a POP account. You appear to
have specified things backward.
--
Brian Tillman

Using Outlook 2003 with AOL.
 

That's how I read it...give it a try and see if it works. The only problem
that would result would be that a reply to one of your messages would be
sent to AOL, not stirlingnarrowboats.co.uk.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"NealM" wrote in message
...
Many thanks for the reply.

So what you are suggesting is that when I'm setting up Outlook; when I
fill
in the "User Account Settings"; where it says "E~Mail address" you are
suggesting I put in the AOL E~Mail address and NOT the
" address.

Is that correct ? ?



"Hal Hostetler [MVP P/I]" wrote:

I've seen one other post with the same problem and the cause in that
case
was setting the Return Address to a non-AOL email address; the cure was
to
replace this address with the AOL email address of the account used to
send.
Here's what I found:


http://www.chatteremail.com/index.ph...33b13105582fdd
Trouble sending via AOL

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

Using Outlook 2003 with AOL.
 

Thanks Hal - Your suggestion worked. It was simply a case of making the
return address a valid AOL account E~mail address.

Thanks


Neal



"Hal Hostetler [MVP P/I]" wrote:

That's how I read it...give it a try and see if it works. The only problem
that would result would be that a reply to one of your messages would be
sent to AOL, not stirlingnarrowboats.co.uk.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"NealM" wrote in message
...
Many thanks for the reply.

So what you are suggesting is that when I'm setting up Outlook; when I
fill
in the "User Account Settings"; where it says "E~Mail address" you are
suggesting I put in the AOL E~Mail address and NOT the
" address.

Is that correct ? ?



"Hal Hostetler [MVP P/I]" wrote:

I've seen one other post with the same problem and the cause in that
case
was setting the Return Address to a non-AOL email address; the cure was
to
replace this address with the AOL email address of the account used to
send.
Here's what I found:


http://www.chatteremail.com/index.ph...33b13105582fdd
Trouble sending via AOL

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

Using Outlook 2003 with AOL.
 

"Brian Tillman" wrote in message
...
NealM wrote:

I have read about needing to use IMAP rather than POP for the
incoming mail server so when I created the profile I selected IMAP,
rather than the usual POP.

For the incoming mail server I have typed
"mail.stirlingnarrowboats.co.uk" (this is the info given by the
hosting company)
For the outgoing server I have typed "imap.aol.com"

For an IMAP account, imap.aol.com would be the incoming server. You could
certainly use mail.stirlingnarrowboats.co.uk as an outgoing server (it it
accepts SMTP) or as an incoming server for a POP account. You appear to
have specified things backward.
--
Brian Tillman

I have this exact same issue for a client. Are we saying - for sure - that
AOL will not allow you to send through their SMTP gateway unless the email
address (from) is the AOL screen name?

Also - there must be another way round this - sending via another SMTP
server - but from what I can see AOL blocks this as well...?

Regards

Jim

Using Outlook 2003 with AOL.
 

Hi Jim

from what I can make out if AOL is your ISP. Then the above method id the
only solution. (I can confirm that it does work). The only problem is of
course that if someone hits the "reply" button, their reply is sent to the
AOL account E~mail addy rather than the one you are (trting ! ! !) to use.

Which is a real pain in the a$$ ! ! ! !

Regards


Neal




"Jim" wrote:


"Brian Tillman" wrote in message
...
NealM wrote:

I have read about needing to use IMAP rather than POP for the
incoming mail server so when I created the profile I selected IMAP,
rather than the usual POP.

For the incoming mail server I have typed
"mail.stirlingnarrowboats.co.uk" (this is the info given by the
hosting company)
For the outgoing server I have typed "imap.aol.com"

For an IMAP account, imap.aol.com would be the incoming server. You could
certainly use mail.stirlingnarrowboats.co.uk as an outgoing server (it it
accepts SMTP) or as an incoming server for a POP account. You appear to
have specified things backward.
--
Brian Tillman

I have this exact same issue for a client. Are we saying - for sure - that
AOL will not allow you to send through their SMTP gateway unless the email
address (from) is the AOL screen name?

Also - there must be another way round this - sending via another SMTP
server - but from what I can see AOL blocks this as well...?

Regards

Jim

Using Outlook 2003 with AOL.
 

Hi Neal

I found the solution in the end. AOL is indeed the ISP - they are blocking
all port 25 traffic (it seems to me), so nothing is going to work on that
SMTP port.

I contacted the ISP hosting the email that I am concerned with to find out
whether they have SMTP running on another port - and indeed they have it on
port 2525. Used that and bingo....

Yep - pain in the a$$!

Regards

Jim

"NealM" wrote in message
...
Hi Jim

from what I can make out if AOL is your ISP. Then the above method id the
only solution. (I can confirm that it does work). The only problem is of
course that if someone hits the "reply" button, their reply is sent to the
AOL account E~mail addy rather than the one you are (trting ! ! !) to use.

Which is a real pain in the a$$ ! ! ! !

Regards


Neal




"Jim" wrote:


"Brian Tillman" wrote in message
...
NealM wrote:

I have read about needing to use IMAP rather than POP for the
incoming mail server so when I created the profile I selected IMAP,
rather than the usual POP.

For the incoming mail server I have typed
"mail.stirlingnarrowboats.co.uk" (this is the info given by the
hosting company)
For the outgoing server I have typed "imap.aol.com"

For an IMAP account, imap.aol.com would be the incoming server. You
could
certainly use mail.stirlingnarrowboats.co.uk as an outgoing server (it
it
accepts SMTP) or as an incoming server for a POP account. You appear
to
have specified things backward.
--
Brian Tillman

I have this exact same issue for a client. Are we saying - for sure -
that
AOL will not allow you to send through their SMTP gateway unless the
email
address (from) is the AOL screen name?

Also - there must be another way round this - sending via another SMTP
server - but from what I can see AOL blocks this as well...?

Regards

Jim

Using Outlook 2003 with AOL.
 

Hi Jim - That's interesting. I'd read that you needed the SMTP port to be
587 ??

So to clarify. . . . You've used port 2525 and that allows you to leave the
return e~mail addy as the none AOL account ? ? ?

Am I correct ? ? ?


Neal





"Jim" wrote:

Hi Neal

I found the solution in the end. AOL is indeed the ISP - they are blocking
all port 25 traffic (it seems to me), so nothing is going to work on that
SMTP port.

I contacted the ISP hosting the email that I am concerned with to find out
whether they have SMTP running on another port - and indeed they have it on
port 2525. Used that and bingo....

Yep - pain in the a$$!

Regards

Jim

"NealM" wrote in message
...
Hi Jim

from what I can make out if AOL is your ISP. Then the above method id the
only solution. (I can confirm that it does work). The only problem is of
course that if someone hits the "reply" button, their reply is sent to the
AOL account E~mail addy rather than the one you are (trting ! ! !) to use.

Which is a real pain in the a$$ ! ! ! !

Regards


Neal




"Jim" wrote:


"Brian Tillman" wrote in message
...
NealM wrote:

I have read about needing to use IMAP rather than POP for the
incoming mail server so when I created the profile I selected IMAP,
rather than the usual POP.

For the incoming mail server I have typed
"mail.stirlingnarrowboats.co.uk" (this is the info given by the
hosting company)
For the outgoing server I have typed "imap.aol.com"

For an IMAP account, imap.aol.com would be the incoming server. You
could
certainly use mail.stirlingnarrowboats.co.uk as an outgoing server (it
it
accepts SMTP) or as an incoming server for a POP account. You appear
to
have specified things backward.
--
Brian Tillman

I have this exact same issue for a client. Are we saying - for sure -
that
AOL will not allow you to send through their SMTP gateway unless the
email
address (from) is the AOL screen name?

Also - there must be another way round this - sending via another SMTP
server - but from what I can see AOL blocks this as well...?

Regards

Jim