Error starting Outlook 2003
 

Every time I try to install Outlook 2004, I get the following message:

"Unable to open your default e-mail folders. An unexpected error has
occurred. MAPI was unable to load the information servce nwnsp.dll. Be sure
the service is correctly installed and configured."

I looked for information about this issue at the Knowlege Base, but I don't
find anything that can help me. The situation is that it doesn't let me start
Outlook at all. It just gives the error and a Dialog box with OK, and no
explanation about how to fix the problem, I'm stock with the error and unable
to use Outlook.
I tried reinstalling Outlook 2003, but even deleting the ini file, it keeps
giving me the same error
¿Can anyone help?

Error starting Outlook 2003
 

Do you have Groupwise installed on that system? If I remember right
nwnsp.dll is part of it.

"izlopez" wrote in message
...
Every time I try to install Outlook 2004, I get the following message:

"Unable to open your default e-mail folders. An unexpected error has
occurred. MAPI was unable to load the information servce nwnsp.dll. Be
sure
the service is correctly installed and configured."

I looked for information about this issue at the Knowlege Base, but I
don't
find anything that can help me. The situation is that it doesn't let me
start
Outlook at all. It just gives the error and a Dialog box with OK, and no
explanation about how to fix the problem, I'm stock with the error and
unable
to use Outlook.
I tried reinstalling Outlook 2003, but even deleting the ini file, it
keeps
giving me the same error
¿Can anyone help?

Error starting Outlook 2003
 

Not that I know, how can I find out?

"Vince Averello [MVP-Outlook]" wrote:

Do you have Groupwise installed on that system? If I remember right
nwnsp.dll is part of it.

"izlopez" wrote in message
...
Every time I try to install Outlook 2004, I get the following message:

"Unable to open your default e-mail folders. An unexpected error has
occurred. MAPI was unable to load the information servce nwnsp.dll. Be
sure
the service is correctly installed and configured."

I looked for information about this issue at the Knowlege Base, but I
don't
find anything that can help me. The situation is that it doesn't let me
start
Outlook at all. It just gives the error and a Dialog box with OK, and no
explanation about how to fix the problem, I'm stock with the error and
unable
to use Outlook.
I tried reinstalling Outlook 2003, but even deleting the ini file, it
keeps
giving me the same error
¿Can anyone help?

Error starting Outlook 2003
 

Are you part of a company that might have used it or is this a home machine?

"izlopez" wrote in message
...
Not that I know, how can I find out?

Error starting Outlook 2003
 

Yes its a computer that I use in my company, but I "resolved" the problem, I
used the instructions that I found for a similar situation. I went at the
Mail Icon on Control Panel and deleted the services, that let me start
outlook.

Thank you very much for your interest in helping

Ivette

"Vince Averello [MVP-Outlook]" wrote:

Are you part of a company that might have used it or is this a home machine?

"izlopez" wrote in message
...
Not that I know, how can I find out?

Error starting Outlook 2003
 

I have the same problem. Can you please fill me in with more detail how you
solved it?
Thanks
Scott

"izlopez" wrote:

Yes its a computer that I use in my company, but I "resolved" the problem, I
used the instructions that I found for a similar situation. I went at the
Mail Icon on Control Panel and deleted the services, that let me start
outlook.

Thank you very much for your interest in helping

Ivette

"Vince Averello [MVP-Outlook]" wrote:

Are you part of a company that might have used it or is this a home machine?

"izlopez" wrote in message
...
Not that I know, how can I find out?