FROM settings
 

I'm reposting this question here, as I originally posted in the Contacts forum:

We had a user change some unknown settings to include her name in the FROM on
outgoing messages in Outlook 2000. We've deleted and reinstalled the
Internet Mail account, but the mysterious FROM with the old username
continues to show. We've restarted the system without the Internet Mail
account being set up, and this old FROM continues to be persistent. When we
click on the FROM line within the email, it shows in the EMAIL SETTINGS popup
with the old name. I change it to the new name, but the setting doesn't hold
as it's in the individual email and not in the computer settings. Ideas?