outlook 2003 SP2 exchange issue
 

I am setting up an exchange account for a new user running XP Pro and Outlook
2003 SP2. The login in credentials are correct because the user can login
through the web access to the same server, but cannot login through Outlook.
I noticed that there is nowhere to enter the domain like there is on 2003
login without the service pack. I've tried adding the domain through the
networking panel, but the domain itself isn't setup for us thus not allwoing
us onto the domain; we only have permissions to the Exchange server. Is there
something simple, like a tab or pull down box, that i am missing or is this
more than that?

Thanks!