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-   -   Outlook Problem (http://www.outlookbanter.com/outlook-installation/39614-outlook-problem.html)

kyle February 2nd 07 05:35 PM

Outlook Problem
 
Whenever I close an email, Outlook closes and sends an error report. I
already reinstalled all of office, but the problem is still there. Can
anyone offer any help as to how to fix this?

Hal Hostetler [MVP P/I] February 3rd 07 12:41 AM

Outlook Problem
 
We need to know what the error report has to say. When you get an "Illegal
Operation" or "encountered a problem" message, there is usually a Details
button, or a "click here" link to see the error report. When you click on
the button/link, it will give a message like: XXXX caused an error in YYYY
and a bunch of register nonsense or it will list the Appname XXXX and
Modname YYYY. The XXXX and YYYY are important to identify the cause and
solution. You can ignore the rest of the message.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Kyle" wrote in message
...
Whenever I close an email, Outlook closes and sends an error report. I
already reinstalled all of office, but the problem is still there. Can
anyone offer any help as to how to fix this?




kyle February 5th 07 02:25 PM

Outlook Problem
 
Here's the first part of the error report. The data content is very long and
might not help. If it helps, I reinstalled Office and the problem still
didn't fix itself. So it's probably a setting elsewhere in my system. Any
thoughts?


AppName: outlook.exe AppVer: 11.0.8118.0 AppStamp:456628bf
ModName: outllib.dll ModVer: 11.0.8118.0 ModStamp:4566283d
fDebug: 0 Offset: 00080836

"Hal Hostetler [MVP P/I]" wrote:

We need to know what the error report has to say. When you get an "Illegal
Operation" or "encountered a problem" message, there is usually a Details
button, or a "click here" link to see the error report. When you click on
the button/link, it will give a message like: XXXX caused an error in YYYY
and a bunch of register nonsense or it will list the Appname XXXX and
Modname YYYY. The XXXX and YYYY are important to identify the cause and
solution. You can ignore the rest of the message.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Kyle" wrote in message
...
Whenever I close an email, Outlook closes and sends an error report. I
already reinstalled all of office, but the problem is still there. Can
anyone offer any help as to how to fix this?






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