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Outlook 2007 error



 
 
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  #1  
Old February 20th 07, 07:27 AM posted to microsoft.public.outlook.installation
Outlook_2007
external usenet poster
 
Posts: 1
Default Outlook 2007 error

I installed Office 2007 with option to retain Office 2003.
I learned after the fact, that Outlook 2003 is replaced by Outlook 2007.
I would have be happy with this change provided Outlook 2007 worked.
I get the following error message when I try to connect to the exchange
server for the first time:
"Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The
set of folders cannot be opened. The attempt to log on to Microsoft Echange
has failed."

I have unsuccessfully tried to :
(a) Starting Outlook 2007 in safe mode.
(b) Create a new profile.

Thanks for your reply.
Ads
  #2  
Old February 21st 07, 06:09 AM posted to microsoft.public.outlook.installation
Hal Hostetler [MVP-P/I]
external usenet poster
 
Posts: 230
Default Outlook 2007 error

'Control Panel|Mail|E-mail Accounts', double click the Exchange Server
account; is the server name correct and does your user name underline if you
re-enter it and click the "Check Name" button?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Outlook_2007" Outlook_2007 @discussions.microsoft.com wrote in message
...
I installed Office 2007 with option to retain Office 2003.
I learned after the fact, that Outlook 2003 is replaced by Outlook 2007.
I would have be happy with this change provided Outlook 2007 worked.
I get the following error message when I try to connect to the exchange
server for the first time:
"Cannot start Microsoft Office Outlook. Cannot open the Outlook window.
The
set of folders cannot be opened. The attempt to log on to Microsoft
Echange
has failed."

I have unsuccessfully tried to :
(a) Starting Outlook 2007 in safe mode.
(b) Create a new profile.

Thanks for your reply.



  #3  
Old February 21st 07, 06:27 AM posted to microsoft.public.outlook.installation
Outlook_2007
external usenet poster
 
Posts: 3
Default Outlook 2007 error

Thanks.

Server name and the user name were both correct and recognized.
Our center is running Exchange Server 5.5, which as I understand is not
compatible with Outlook 2007. I am told that our university IT will manage
our center's IT.
They are planning to upgrade Exchange Server.

Are there any other workarounds?

"Hal Hostetler [MVP-P/I]" wrote:

'Control Panel|Mail|E-mail Accounts', double click the Exchange Server
account; is the server name correct and does your user name underline if you
re-enter it and click the "Check Name" button?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Outlook_2007" Outlook_2007 @discussions.microsoft.com wrote in message
...
I installed Office 2007 with option to retain Office 2003.
I learned after the fact, that Outlook 2003 is replaced by Outlook 2007.
I would have be happy with this change provided Outlook 2007 worked.
I get the following error message when I try to connect to the exchange
server for the first time:
"Cannot start Microsoft Office Outlook. Cannot open the Outlook window.
The
set of folders cannot be opened. The attempt to log on to Microsoft
Echange
has failed."

I have unsuccessfully tried to :
(a) Starting Outlook 2007 in safe mode.
(b) Create a new profile.

Thanks for your reply.




  #4  
Old February 22nd 07, 03:35 AM posted to microsoft.public.outlook.installation
Hal Hostetler [MVP P/I]
external usenet poster
 
Posts: 958
Default Outlook 2007 error

I don't believe so. Outlook 2007 is not supported by Exchange Server 5.5; I
suspect your problem will solve itself when your IT folks replace Exchange
5.5 with 2003 or 2007.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Outlook_2007" wrote in message
...
Thanks.

Server name and the user name were both correct and recognized.
Our center is running Exchange Server 5.5, which as I understand is not
compatible with Outlook 2007. I am told that our university IT will manage
our center's IT.
They are planning to upgrade Exchange Server.

Are there any other workarounds?

"Hal Hostetler [MVP-P/I]" wrote:

'Control Panel|Mail|E-mail Accounts', double click the Exchange Server
account; is the server name correct and does your user name underline if

you
re-enter it and click the "Check Name" button?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Outlook_2007" Outlook_2007 @discussions.microsoft.com wrote in

message
...
I installed Office 2007 with option to retain Office 2003.
I learned after the fact, that Outlook 2003 is replaced by Outlook

2007.
I would have be happy with this change provided Outlook 2007 worked.
I get the following error message when I try to connect to the

exchange
server for the first time:
"Cannot start Microsoft Office Outlook. Cannot open the Outlook

window.
The
set of folders cannot be opened. The attempt to log on to Microsoft
Echange
has failed."

I have unsuccessfully tried to :
(a) Starting Outlook 2007 in safe mode.
(b) Create a new profile.

Thanks for your reply.






  #5  
Old February 22nd 07, 04:53 AM posted to microsoft.public.outlook.installation
Outlook_2007
external usenet poster
 
Posts: 3
Default Outlook 2007 error

Thanks again.

We uninstalled Outlook 2007 and re-installed Outlook 2003.
I can not access "archive.pst" file as it is asking for a password,
I do not remember setting.

I would appreciate help with this.


"Hal Hostetler [MVP P/I]" wrote:

I don't believe so. Outlook 2007 is not supported by Exchange Server 5.5; I
suspect your problem will solve itself when your IT folks replace Exchange
5.5 with 2003 or 2007.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Outlook_2007" wrote in message
...
Thanks.

Server name and the user name were both correct and recognized.
Our center is running Exchange Server 5.5, which as I understand is not
compatible with Outlook 2007. I am told that our university IT will manage
our center's IT.
They are planning to upgrade Exchange Server.

Are there any other workarounds?

"Hal Hostetler [MVP-P/I]" wrote:

'Control Panel|Mail|E-mail Accounts', double click the Exchange Server
account; is the server name correct and does your user name underline if

you
re-enter it and click the "Check Name" button?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Outlook_2007" Outlook_2007 @discussions.microsoft.com wrote in

message
...
I installed Office 2007 with option to retain Office 2003.
I learned after the fact, that Outlook 2003 is replaced by Outlook

2007.
I would have be happy with this change provided Outlook 2007 worked.
I get the following error message when I try to connect to the

exchange
server for the first time:
"Cannot start Microsoft Office Outlook. Cannot open the Outlook

window.
The
set of folders cannot be opened. The attempt to log on to Microsoft
Echange
has failed."

I have unsuccessfully tried to :
(a) Starting Outlook 2007 in safe mode.
(b) Create a new profile.

Thanks for your reply.






  #6  
Old February 22nd 07, 05:36 AM posted to microsoft.public.outlook.installation
Martyp
external usenet poster
 
Posts: 2
Default Outlook 2007 error

I am having the same problem but have exchange 2003. Outlook 2003 works fine
and the user and server validate Ok. Any suggestions?

"Hal Hostetler [MVP-P/I]" wrote:

'Control Panel|Mail|E-mail Accounts', double click the Exchange Server
account; is the server name correct and does your user name underline if you
re-enter it and click the "Check Name" button?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Outlook_2007" Outlook_2007 @discussions.microsoft.com wrote in message
...
I installed Office 2007 with option to retain Office 2003.
I learned after the fact, that Outlook 2003 is replaced by Outlook 2007.
I would have be happy with this change provided Outlook 2007 worked.
I get the following error message when I try to connect to the exchange
server for the first time:
"Cannot start Microsoft Office Outlook. Cannot open the Outlook window.
The
set of folders cannot be opened. The attempt to log on to Microsoft
Echange
has failed."

I have unsuccessfully tried to :
(a) Starting Outlook 2007 in safe mode.
(b) Create a new profile.

Thanks for your reply.




  #7  
Old February 22nd 07, 06:52 AM posted to microsoft.public.outlook.installation
Hal Hostetler [MVP P/I]
external usenet poster
 
Posts: 958
Default Outlook 2007 error

Sadly, that's one of the reasons why PST = BAD; assuming this is an ANSI
PST, you might be able to remove the password (that it set all by itself)
with this utility:

http://www.howto-outlook.com/faq/passwordonpst.htm
I forgot the password for my PST-file

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Outlook_2007" wrote in message
...
Thanks again.

We uninstalled Outlook 2007 and re-installed Outlook 2003.
I can not access "archive.pst" file as it is asking for a password,
I do not remember setting.

I would appreciate help with this.


"Hal Hostetler [MVP P/I]" wrote:

I don't believe so. Outlook 2007 is not supported by Exchange Server

5.5; I
suspect your problem will solve itself when your IT folks replace

Exchange
5.5 with 2003 or 2007.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Outlook_2007" wrote in message
...
Thanks.

Server name and the user name were both correct and recognized.
Our center is running Exchange Server 5.5, which as I understand is

not
compatible with Outlook 2007. I am told that our university IT will

manage
our center's IT.
They are planning to upgrade Exchange Server.

Are there any other workarounds?

"Hal Hostetler [MVP-P/I]" wrote:

'Control Panel|Mail|E-mail Accounts', double click the Exchange

Server
account; is the server name correct and does your user name

underline if
you
re-enter it and click the "Check Name" button?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Outlook_2007" Outlook_2007 @discussions.microsoft.com wrote in

message
...
I installed Office 2007 with option to retain Office 2003.
I learned after the fact, that Outlook 2003 is replaced by Outlook

2007.
I would have be happy with this change provided Outlook 2007

worked.
I get the following error message when I try to connect to the

exchange
server for the first time:
"Cannot start Microsoft Office Outlook. Cannot open the Outlook

window.
The
set of folders cannot be opened. The attempt to log on to

Microsoft
Echange
has failed."

I have unsuccessfully tried to :
(a) Starting Outlook 2007 in safe mode.
(b) Create a new profile.

Thanks for your reply.








  #8  
Old February 22nd 07, 08:10 AM posted to microsoft.public.outlook.installation
Outlook_2007
external usenet poster
 
Posts: 3
Default Outlook 2007 error

Hal,

I appreciate your prompt response.
I cannot help but ask myself, what could I have done differently to prevent
this?

Your suggestion seems to have worked partially.
The archive folder shows only "sent-items" with 4635 messages.
DOS Message below says there were 10 folders with 9829 messages.

C:\Projects\Computing\downloads\Outlook .pst password stripperPST19UPG -x
archi
ve.pst

Exporting: archive.pst (version 19)
to: archive.psx

[â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â– ’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â –’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’ â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â– ’â–’]
Failed exporting SCO

Failed exporting FOLDER All Messages
Exported 10 folders and 9829 messages in 50 seconds

C:\Projects\Computing\downloads\Outlook .pst password stripperPST19UPG -i
archi
ve.psx

Importing: archive.pst (version 19)
from: archive.psx

(Renamed existing file archive.pst to archive.bak)

Imported 9 folders and 9829 messages in 3 minutes 0 seconds

C:\Projects\Computing\downloads\Outlook .pst password stripper

"Hal Hostetler [MVP P/I]" wrote:

Sadly, that's one of the reasons why PST = BAD; assuming this is an ANSI
PST, you might be able to remove the password (that it set all by itself)
with this utility:

http://www.howto-outlook.com/faq/passwordonpst.htm
I forgot the password for my PST-file

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Outlook_2007" wrote in message
...
Thanks again.

We uninstalled Outlook 2007 and re-installed Outlook 2003.
I can not access "archive.pst" file as it is asking for a password,
I do not remember setting.

I would appreciate help with this.


"Hal Hostetler [MVP P/I]" wrote:

I don't believe so. Outlook 2007 is not supported by Exchange Server

5.5; I
suspect your problem will solve itself when your IT folks replace

Exchange
5.5 with 2003 or 2007.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Outlook_2007" wrote in message
...
Thanks.

Server name and the user name were both correct and recognized.
Our center is running Exchange Server 5.5, which as I understand is

not
compatible with Outlook 2007. I am told that our university IT will

manage
our center's IT.
They are planning to upgrade Exchange Server.

Are there any other workarounds?

"Hal Hostetler [MVP-P/I]" wrote:

'Control Panel|Mail|E-mail Accounts', double click the Exchange

Server
account; is the server name correct and does your user name

underline if
you
re-enter it and click the "Check Name" button?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Outlook_2007" Outlook_2007 @discussions.microsoft.com wrote in
message
...
I installed Office 2007 with option to retain Office 2003.
I learned after the fact, that Outlook 2003 is replaced by Outlook
2007.
I would have be happy with this change provided Outlook 2007

worked.
I get the following error message when I try to connect to the
exchange
server for the first time:
"Cannot start Microsoft Office Outlook. Cannot open the Outlook
window.
The
set of folders cannot be opened. The attempt to log on to

Microsoft
Echange
has failed."

I have unsuccessfully tried to :
(a) Starting Outlook 2007 in safe mode.
(b) Create a new profile.

Thanks for your reply.









  #9  
Old February 23rd 07, 05:53 AM posted to microsoft.public.outlook.installation
Martyp
external usenet poster
 
Posts: 2
Default Outlook 2007 error

Yes but then outlook wont connect with the exchange server

"Martyp" wrote:

I am having the same problem but have exchange 2003. Outlook 2003 works fine
and the user and server validate Ok. Any suggestions?

"Hal Hostetler [MVP-P/I]" wrote:

'Control Panel|Mail|E-mail Accounts', double click the Exchange Server
account; is the server name correct and does your user name underline if you
re-enter it and click the "Check Name" button?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Outlook_2007" Outlook_2007 @discussions.microsoft.com wrote in message
...
I installed Office 2007 with option to retain Office 2003.
I learned after the fact, that Outlook 2003 is replaced by Outlook 2007.
I would have be happy with this change provided Outlook 2007 worked.
I get the following error message when I try to connect to the exchange
server for the first time:
"Cannot start Microsoft Office Outlook. Cannot open the Outlook window.
The
set of folders cannot be opened. The attempt to log on to Microsoft
Echange
has failed."

I have unsuccessfully tried to :
(a) Starting Outlook 2007 in safe mode.
(b) Create a new profile.

Thanks for your reply.




 




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