Fresh Vista Business OS Restore on Acer Laptop
Fresh Complete Install Office Ultimate 2007 (Retail)

When I try and setup a new account to our Exchange 2003 SP2 server, it
takes the information and then return an error;

.....RTFHTML.dll cannot be found in your path....

When I click "OK" I get another error;

OUTLOOK.exe - Unable To Locate Component

This application has failed to start because MSVCR80.dll was not
found. Re-installing the application may fix this problem.

Well, I tried that, but did not work. Tried a Repair and that did not
work. Completely un-installing rebooted, defraged hard drive,
rebooted, installed again, and still same error. Completely re-
formatted hard drive and installed Office Ultimate 2007 again, but
still same issue.

I see the file on the Office CD, and looked where similar files were
stored and tried placing the file there, but still no luck.

Sorry, but this seems really silly that I am using the latest greatest
OS and Office but canot get it to work. I did use the Beta copies of
Vista and Office and did not have this many problems.

Please help.

did you find a solution to outlook - vista msvcr80.dll problem ?

" wrote:

Fresh Vista Business OS Restore on Acer Laptop
Fresh Complete Install Office Ultimate 2007 (Retail)

When I try and setup a new account to our Exchange 2003 SP2 server, it
takes the information and then return an error;

.....RTFHTML.dll cannot be found in your path....

When I click "OK" I get another error;

OUTLOOK.exe - Unable To Locate Component

This application has failed to start because MSVCR80.dll was not
found. Re-installing the application may fix this problem.

Well, I tried that, but did not work. Tried a Repair and that did not
work. Completely un-installing rebooted, defraged hard drive,
rebooted, installed again, and still same error. Completely re-
formatted hard drive and installed Office Ultimate 2007 again, but
still same issue.

I see the file on the Office CD, and looked where similar files were
stored and tried placing the file there, but still no luck.

Sorry, but this seems really silly that I am using the latest greatest
OS and Office but canot get it to work. I did use the Beta copies of
Vista and Office and did not have this many problems.

Please help.

Do you use Norton?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, elbert chavarro asked:

| did you find a solution to outlook - vista msvcr80.dll problem ?
|
| " wrote:
|
|| Fresh Vista Business OS Restore on Acer Laptop
|| Fresh Complete Install Office Ultimate 2007 (Retail)
||
|| When I try and setup a new account to our Exchange 2003 SP2 server,
|| it takes the information and then return an error;
||
|| .....RTFHTML.dll cannot be found in your path....
||
|| When I click "OK" I get another error;
||
|| OUTLOOK.exe - Unable To Locate Component
||
|| This application has failed to start because MSVCR80.dll was not
|| found. Re-installing the application may fix this problem.
||
|| Well, I tried that, but did not work. Tried a Repair and that did
|| not work. Completely un-installing rebooted, defraged hard drive,
|| rebooted, installed again, and still same error. Completely re-
|| formatted hard drive and installed Office Ultimate 2007 again, but
|| still same issue.
||
|| I see the file on the Office CD, and looked where similar files were
|| stored and tried placing the file there, but still no luck.
||
|| Sorry, but this seems really silly that I am using the latest
|| greatest OS and Office but canot get it to work. I did use the Beta
|| copies of Vista and Office and did not have this many problems.
||
|| Please help.

Thanks to answer. Yes i was using Norton , but i uninstall it with the tool
in the web and manualy remove any entry left in the registry . But i have
the same mssg
this application has faile to start because msvcr80.dll was not found.
I am runing vista home on an acer laptop it was working perfectly office
2003 but problems start when install office 2007 enterprise. now everithing
is working (vista,word,excel) except outlook and an acer aplication (
hotkeyapp )
"Milly Staples [MVP - Outlook]" wrote:

Do you use Norton?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, elbert chavarro asked:

| did you find a solution to outlook - vista msvcr80.dll problem ?
|
| " wrote:
|
|| Fresh Vista Business OS Restore on Acer Laptop
|| Fresh Complete Install Office Ultimate 2007 (Retail)
||
|| When I try and setup a new account to our Exchange 2003 SP2 server,
|| it takes the information and then return an error;
||
|| .....RTFHTML.dll cannot be found in your path....
||
|| When I click "OK" I get another error;
||
|| OUTLOOK.exe - Unable To Locate Component
||
|| This application has failed to start because MSVCR80.dll was not
|| found. Re-installing the application may fix this problem.
||
|| Well, I tried that, but did not work. Tried a Repair and that did
|| not work. Completely un-installing rebooted, defraged hard drive,
|| rebooted, installed again, and still same error. Completely re-
|| formatted hard drive and installed Office Ultimate 2007 again, but
|| still same issue.
||
|| I see the file on the Office CD, and looked where similar files were
|| stored and tried placing the file there, but still no luck.
||
|| Sorry, but this seems really silly that I am using the latest
|| greatest OS and Office but canot get it to work. I did use the Beta
|| copies of Vista and Office and did not have this many problems.
||
|| Please help.

Elbert, have you found a solution to this problem?

"elbert chavarro" wrote:

Thanks to answer. Yes i was using Norton , but i uninstall it with the tool
in the web and manualy remove any entry left in the registry . But i have
the same mssg
this application has faile to start because msvcr80.dll was not found.
I am runing vista home on an acer laptop it was working perfectly office
2003 but problems start when install office 2007 enterprise. now everithing
is working (vista,word,excel) except outlook and an acer aplication (
hotkeyapp )
"Milly Staples [MVP - Outlook]" wrote:

Do you use Norton?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, elbert chavarro asked:

| did you find a solution to outlook - vista msvcr80.dll problem ?
|
| " wrote:
|
|| Fresh Vista Business OS Restore on Acer Laptop
|| Fresh Complete Install Office Ultimate 2007 (Retail)
||
|| When I try and setup a new account to our Exchange 2003 SP2 server,
|| it takes the information and then return an error;
||
|| .....RTFHTML.dll cannot be found in your path....
||
|| When I click "OK" I get another error;
||
|| OUTLOOK.exe - Unable To Locate Component
||
|| This application has failed to start because MSVCR80.dll was not
|| found. Re-installing the application may fix this problem.
||
|| Well, I tried that, but did not work. Tried a Repair and that did
|| not work. Completely un-installing rebooted, defraged hard drive,
|| rebooted, installed again, and still same error. Completely re-
|| formatted hard drive and installed Office Ultimate 2007 again, but
|| still same issue.
||
|| I see the file on the Office CD, and looked where similar files were
|| stored and tried placing the file there, but still no luck.
||
|| Sorry, but this seems really silly that I am using the latest
|| greatest OS and Office but canot get it to work. I did use the Beta
|| copies of Vista and Office and did not have this many problems.
||
|| Please help.

No , iam usin outlook 2003 in another XP PC.
I continue calling Microsoft , Acer but each one points to the other
also groups and sites about problem dont give a solution .
I am sure this is not a Norton problem, or adware problem , but i'm sorry i
cant help this time

"Steve B" wrote:

Elbert, have you found a solution to this problem?

"elbert chavarro" wrote:

Thanks to answer. Yes i was using Norton , but i uninstall it with the tool
in the web and manualy remove any entry left in the registry . But i have
the same mssg
this application has faile to start because msvcr80.dll was not found.
I am runing vista home on an acer laptop it was working perfectly office
2003 but problems start when install office 2007 enterprise. now everithing
is working (vista,word,excel) except outlook and an acer aplication (
hotkeyapp )
"Milly Staples [MVP - Outlook]" wrote:

Do you use Norton?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, elbert chavarro asked:

| did you find a solution to outlook - vista msvcr80.dll problem ?
|
| " wrote:
|
|| Fresh Vista Business OS Restore on Acer Laptop
|| Fresh Complete Install Office Ultimate 2007 (Retail)
||
|| When I try and setup a new account to our Exchange 2003 SP2 server,
|| it takes the information and then return an error;
||
|| .....RTFHTML.dll cannot be found in your path....
||
|| When I click "OK" I get another error;
||
|| OUTLOOK.exe - Unable To Locate Component
||
|| This application has failed to start because MSVCR80.dll was not
|| found. Re-installing the application may fix this problem.
||
|| Well, I tried that, but did not work. Tried a Repair and that did
|| not work. Completely un-installing rebooted, defraged hard drive,
|| rebooted, installed again, and still same error. Completely re-
|| formatted hard drive and installed Office Ultimate 2007 again, but
|| still same issue.
||
|| I see the file on the Office CD, and looked where similar files were
|| stored and tried placing the file there, but still no luck.
||
|| Sorry, but this seems really silly that I am using the latest
|| greatest OS and Office but canot get it to work. I did use the Beta
|| copies of Vista and Office and did not have this many problems.
||
|| Please help.

The problem is definitely Acer, specifically the EData Security program.

Follow the instructions in this thread to disable/remove it.

http://forums.microsoft.com/TechNet/...6515&SiteID=17

"elbert chavarro" wrote:

No , iam usin outlook 2003 in another XP PC.
I continue calling Microsoft , Acer but each one points to the other
also groups and sites about problem dont give a solution .
I am sure this is not a Norton problem, or adware problem , but i'm sorry i
cant help this time

"Steve B" wrote:

Elbert, have you found a solution to this problem?

"elbert chavarro" wrote:

Thanks to answer. Yes i was using Norton , but i uninstall it with the tool
in the web and manualy remove any entry left in the registry . But i have
the same mssg
this application has faile to start because msvcr80.dll was not found.
I am runing vista home on an acer laptop it was working perfectly office
2003 but problems start when install office 2007 enterprise. now everithing
is working (vista,word,excel) except outlook and an acer aplication (
hotkeyapp )
"Milly Staples [MVP - Outlook]" wrote:

Do you use Norton?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, elbert chavarro asked:

| did you find a solution to outlook - vista msvcr80.dll problem ?
|
| " wrote:
|
|| Fresh Vista Business OS Restore on Acer Laptop
|| Fresh Complete Install Office Ultimate 2007 (Retail)
||
|| When I try and setup a new account to our Exchange 2003 SP2 server,
|| it takes the information and then return an error;
||
|| .....RTFHTML.dll cannot be found in your path....
||
|| When I click "OK" I get another error;
||
|| OUTLOOK.exe - Unable To Locate Component
||
|| This application has failed to start because MSVCR80.dll was not
|| found. Re-installing the application may fix this problem.
||
|| Well, I tried that, but did not work. Tried a Repair and that did
|| not work. Completely un-installing rebooted, defraged hard drive,
|| rebooted, installed again, and still same error. Completely re-
|| formatted hard drive and installed Office Ultimate 2007 again, but
|| still same issue.
||
|| I see the file on the Office CD, and looked where similar files were
|| stored and tried placing the file there, but still no luck.
||
|| Sorry, but this seems really silly that I am using the latest
|| greatest OS and Office but canot get it to work. I did use the Beta
|| copies of Vista and Office and did not have this many problems.
||
|| Please help.

Yes, it works , Thanks. 4 months using outlook in other pc

"Steve B" wrote:

The problem is definitely Acer, specifically the EData Security program.

Follow the instructions in this thread to disable/remove it.

http://forums.microsoft.com/TechNet/...6515&SiteID=17

"elbert chavarro" wrote:

No , iam usin outlook 2003 in another XP PC.
I continue calling Microsoft , Acer but each one points to the other
also groups and sites about problem dont give a solution .
I am sure this is not a Norton problem, or adware problem , but i'm sorry i
cant help this time

"Steve B" wrote:

Elbert, have you found a solution to this problem?

"elbert chavarro" wrote:

Thanks to answer. Yes i was using Norton , but i uninstall it with the tool
in the web and manualy remove any entry left in the registry . But i have
the same mssg
this application has faile to start because msvcr80.dll was not found.
I am runing vista home on an acer laptop it was working perfectly office
2003 but problems start when install office 2007 enterprise. now everithing
is working (vista,word,excel) except outlook and an acer aplication (
hotkeyapp )
"Milly Staples [MVP - Outlook]" wrote:

Do you use Norton?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, elbert chavarro asked:

| did you find a solution to outlook - vista msvcr80.dll problem ?
|
| " wrote:
|
|| Fresh Vista Business OS Restore on Acer Laptop
|| Fresh Complete Install Office Ultimate 2007 (Retail)
||
|| When I try and setup a new account to our Exchange 2003 SP2 server,
|| it takes the information and then return an error;
||
|| .....RTFHTML.dll cannot be found in your path....
||
|| When I click "OK" I get another error;
||
|| OUTLOOK.exe - Unable To Locate Component
||
|| This application has failed to start because MSVCR80.dll was not
|| found. Re-installing the application may fix this problem.
||
|| Well, I tried that, but did not work. Tried a Repair and that did
|| not work. Completely un-installing rebooted, defraged hard drive,
|| rebooted, installed again, and still same error. Completely re-
|| formatted hard drive and installed Office Ultimate 2007 again, but
|| still same issue.
||
|| I see the file on the Office CD, and looked where similar files were
|| stored and tried placing the file there, but still no luck.
||
|| Sorry, but this seems really silly that I am using the latest
|| greatest OS and Office but canot get it to work. I did use the Beta
|| copies of Vista and Office and did not have this many problems.
||
|| Please help.