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Outlook 2003
I've had to reinstall MSOffice onto my PC. When I open outlook I always get
an error message - The add-in "C:\PROGRA 1\Grisoft\AVG7\avgxch32.dll" could not be installed or loaded. Where do I get this add-in and what does it do? Could this be the cause of problems configuring my account? |
Outlook 2003
Reinstall Grisoft's antivirus scanner.
-- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** "geordieboy" wrote in message ... I've had to reinstall MSOffice onto my PC. When I open outlook I always get an error message - The add-in "C:\PROGRA 1\Grisoft\AVG7\avgxch32.dll" could not be installed or loaded. Where do I get this add-in and what does it do? Could this be the cause of problems configuring my account? |
Outlook 2003
Thanks Diane
I had norton on my machine but the guy who was investigating a problem with the machine hanging took this off and installed AVG. I have now removed this and reinstalled Norton ( I know norton has its shortcomings but I am used to it!) - any idea how I stop outlook looking for the AVG add-in? "Diane Poremsky [MVP]" wrote: Reinstall Grisoft's antivirus scanner. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** "geordieboy" wrote in message ... I've had to reinstall MSOffice onto my PC. When I open outlook I always get an error message - The add-in "C:\PROGRA 1\Grisoft\AVG7\avgxch32.dll" could not be installed or loaded. Where do I get this add-in and what does it do? Could this be the cause of problems configuring my account? |
Outlook 2003
geordieboy wrote:
I had norton on my machine but the guy who was investigating a problem with the machine hanging took this off and installed AVG. I have now removed this and reinstalled Norton ( I know norton has its shortcomings but I am used to it!) - any idea how I stop outlook looking for the AVG add-in? With Outlook closed, delete the (hidden) file %UserProfile%\Local Settings\Application Data\Microsoft\Outlook\extend.dat -- Brian Tillman |
Outlook 2003
I'm not if you've already found the solution or not, but there is a published
workaround for this that I found with a Google search for the same issue: WORKAROUND To work around this issue, configure Outlook to prevent it from trying to load the add-in: 1. Start Outlook. If you receive an error message, follow the instructions on the screen to clear it. 2. On the Tools menu, click Options. 3. Click the Other tab, and then click Advanced Options. 4. Click Add-in Manager. 5. Click to clear the check box of the add-in that is causing the error, and then click OK. 6. Click OK two times. 7. Quit Outlook. This is covered in Microsoft Knowledge Base Article #329924. URL: http://support.microsoft.com/default...b;en-us;329924 So you should be able to just un-check the AVG add-in and get rid of the problem. I hope this does the trick. "geordieboy" wrote: Thanks Diane I had norton on my machine but the guy who was investigating a problem with the machine hanging took this off and installed AVG. I have now removed this and reinstalled Norton ( I know norton has its shortcomings but I am used to it!) - any idea how I stop outlook looking for the AVG add-in? "Diane Poremsky [MVP]" wrote: Reinstall Grisoft's antivirus scanner. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** "geordieboy" wrote in message ... I've had to reinstall MSOffice onto my PC. When I open outlook I always get an error message - The add-in "C:\PROGRA 1\Grisoft\AVG7\avgxch32.dll" could not be installed or loaded. Where do I get this add-in and what does it do? Could this be the cause of problems configuring my account? |
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