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Unable to receive emails in Outlook 2007 but can send email no pro
Hi,
I have Outlook 2007 installed on laptop and have set-up an email account to use. The problem is that I can send email to other people's email addresses from this outlook 2007 account, but I am unable to receive email from other people? Have set up a new 'test' profile to see if this could solve the problem but unfortunately the problem is exactly the same for the test profile too. Not sure what's going on with the application in this instance & appreciate in advance any help you can offer me for this particular prob. Thanks for reading. |
Unable to receive emails in Outlook 2007 but can send email no pro
Any error Messages at all?
Does Outlook connect to the POP3 server? You can test the account settings via the account properties for that account. Also check if you need to authenticate to receive email. -- Bill R MVP "braz" wrote in message ... Hi, I have Outlook 2007 installed on laptop and have set-up an email account to use. The problem is that I can send email to other people's email addresses from this outlook 2007 account, but I am unable to receive email from other people? Have set up a new 'test' profile to see if this could solve the problem but unfortunately the problem is exactly the same for the test profile too. Not sure what's going on with the application in this instance & appreciate in advance any help you can offer me for this particular prob. Thanks for reading. |
Unable to receive emails in Outlook 2007 but can send email no pro
Hi braz,
I only know this site for Outlook 2003 with this problem:: "I can send, but not receive e-mail messages" http://office.microsoft.com/en-us/ou...117021033.aspx Maybe it helps. -- Oliver Vukovics Share your Outlook PST files without Exchange: Public ShareFolder Synchronisation for Outlook and Exchange: Public SyncTool http://www.publicshareware.com "braz" schrieb im Newsbeitrag ... Hi, I have Outlook 2007 installed on laptop and have set-up an email account to use. The problem is that I can send email to other people's email addresses from this outlook 2007 account, but I am unable to receive email from other people? Have set up a new 'test' profile to see if this could solve the problem but unfortunately the problem is exactly the same for the test profile too. Not sure what's going on with the application in this instance & appreciate in advance any help you can offer me for this particular prob. Thanks for reading. |
Unable to receive emails in Outlook 2007 but can send email no
Hi & thanks for responding,
Outlook does connect to POP3 server & tests all ok (via acc properties) & have checked regarding authentication and I do not need to authenticate. I can't understand what is happening here - again thanks for your reply. "BillR [MVP]" wrote: Any error Messages at all? Does Outlook connect to the POP3 server? You can test the account settings via the account properties for that account. Also check if you need to authenticate to receive email. -- Bill R MVP "braz" wrote in message ... Hi, I have Outlook 2007 installed on laptop and have set-up an email account to use. The problem is that I can send email to other people's email addresses from this outlook 2007 account, but I am unable to receive email from other people? Have set up a new 'test' profile to see if this could solve the problem but unfortunately the problem is exactly the same for the test profile too. Not sure what's going on with the application in this instance & appreciate in advance any help you can offer me for this particular prob. Thanks for reading. |
Unable to receive emails in Outlook 2007 but can send email no
Any add-ins installed? IS antivirus integration enabled? If it is disable
it. Try disabling any add-ins and see if it helps. -- Bill R MVP "braz" wrote in message ... Hi & thanks for responding, Outlook does connect to POP3 server & tests all ok (via acc properties) & have checked regarding authentication and I do not need to authenticate. I can't understand what is happening here - again thanks for your reply. "BillR [MVP]" wrote: Any error Messages at all? Does Outlook connect to the POP3 server? You can test the account settings via the account properties for that account. Also check if you need to authenticate to receive email. -- Bill R MVP "braz" wrote in message ... Hi, I have Outlook 2007 installed on laptop and have set-up an email account to use. The problem is that I can send email to other people's email addresses from this outlook 2007 account, but I am unable to receive email from other people? Have set up a new 'test' profile to see if this could solve the problem but unfortunately the problem is exactly the same for the test profile too. Not sure what's going on with the application in this instance & appreciate in advance any help you can offer me for this particular prob. Thanks for reading. |
Unable to receive emails in Outlook 2007 but can send email no
Hi guys,
I followed the steps within microsoft knowledge base http://support.microsoft.com/kb/935400 to disable the autotuning level from the command prompt as I use Vista. I tried to receive various test messages in Outlook again which unfortunately still couldn't receive the e-mails, but Outlook itself was still able to send. However, I'm convinced that the disabling has indeed fixed the problem or played a strong part at least because after doing the above I decided to delete the email account from within Outlook (as I previously did many times) & start over. I again created a 'test' profile & checked to make sure it tested ok within properties of account in which the test account unfortunately still couldn't receive e-mails, but again was still able to send. I deleted the test profile thereafter & decided to choose the default 'outlook' profile to configure all over again... lo & behold after configuring the 'outlook' profile and re-testing with various test messages, the test messages were now being delivered into the inbox & viewable! Thanks again for your time & replies, braz "Oliver Vukovics" wrote: Hi braz, I only know this site for Outlook 2003 with this problem:: "I can send, but not receive e-mail messages" http://office.microsoft.com/en-us/ou...117021033.aspx Maybe it helps. -- Oliver Vukovics Share your Outlook PST files without Exchange: Public ShareFolder Synchronisation for Outlook and Exchange: Public SyncTool http://www.publicshareware.com "braz" schrieb im Newsbeitrag ... Hi, I have Outlook 2007 installed on laptop and have set-up an email account to use. The problem is that I can send email to other people's email addresses from this outlook 2007 account, but I am unable to receive email from other people? Have set up a new 'test' profile to see if this could solve the problem but unfortunately the problem is exactly the same for the test profile too. Not sure what's going on with the application in this instance & appreciate in advance any help you can offer me for this particular prob. Thanks for reading. |
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