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#1
August 24th 07, 03:18 PM
posted to microsoft.public.outlook.installation
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unable to clear the Use Microsoft Word to edit e-mail messages che
I'm trying to make some basic changes and create some e-mail templates. I
can't save anything as a outlook template because word is my editor and I can't remove word because the option is grayed out. What am I missing here?? 
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#2
August 24th 07, 05:11 PM
posted to microsoft.public.outlook.installation
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unable to clear the Use Microsoft Word to edit e-mail messages che
Which version of Outlook?
Have you tried starting with a form without Word used as the editor? Actions | New Mail Message using ... -- Bill R MVP "Silverd22" wrote in message ... I'm trying to make some basic changes and create some e-mail templates. I can't save anything as a outlook template because word is my editor and I can't remove word because the option is grayed out. What am I missing here??
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#3
August 24th 07, 05:58 PM
posted to microsoft.public.outlook.installation
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unable to clear the Use Microsoft Word to edit e-mail messages
MS Outlook 2003
I can't keep Outlook from using word to create everything. Our IT dept pushed out defaults to "help" people but in the process I think they were a little heavy handed. When I put in the trouble ticket they told me to unclick the box. They were quite confussed when I told them that the box was grayed out. "BillR [MVP]" wrote: Which version of Outlook? Have you tried starting with a form without Word used as the editor? Actions | New Mail Message using ... -- Bill R MVP "Silverd22" wrote in message ... I'm trying to make some basic changes and create some e-mail templates. I can't save anything as a outlook template because word is my editor and I can't remove word because the option is grayed out. What am I missing here??
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#4
August 25th 07, 07:02 AM
posted to microsoft.public.outlook.installation
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unable to clear the Use Microsoft Word to edit e-mail messages
You can't even override by using Actions | New Mail message Using ...?
They really need to attend to this! Make them work for their money. -- Bill R MVP "Silverd22" wrote in message ... MS Outlook 2003 I can't keep Outlook from using word to create everything. Our IT dept pushed out defaults to "help" people but in the process I think they were a little heavy handed. When I put in the trouble ticket they told me to unclick the box. They were quite confussed when I told them that the box was grayed out. "BillR [MVP]" wrote: Which version of Outlook? Have you tried starting with a form without Word used as the editor? Actions | New Mail Message using ... -- Bill R MVP "Silverd22" wrote in message ... I'm trying to make some basic changes and create some e-mail templates. I can't save anything as a outlook template because word is my editor and I can't remove word because the option is grayed out. What am I missing here??
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#5
August 27th 07, 11:20 AM
posted to microsoft.public.outlook.installation
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unable to clear the Use Microsoft Word to edit e-mail messages
I finally got it fixed. Not sure what they did but maybe 6 trouble tickets
and a courteous request to the supervisor might have had something to do with it. Thanks for the help. "BillR [MVP]" wrote: You can't even override by using Actions | New Mail message Using ...? They really need to attend to this! Make them work for their money. -- Bill R MVP "Silverd22" wrote in message ... MS Outlook 2003 I can't keep Outlook from using word to create everything. Our IT dept pushed out defaults to "help" people but in the process I think they were a little heavy handed. When I put in the trouble ticket they told me to unclick the box. They were quite confussed when I told them that the box was grayed out. "BillR [MVP]" wrote: Which version of Outlook? Have you tried starting with a form without Word used as the editor? Actions | New Mail Message using ... -- Bill R MVP "Silverd22" wrote in message ... I'm trying to make some basic changes and create some e-mail templates. I can't save anything as a outlook template because word is my editor and I can't remove word because the option is grayed out. What am I missing here??
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