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#1
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I just installed Outlook 2003. When I try to open it, it gives me the
following error and closes: "Unable to open your default e-mail folders. Outlook could not start because a data file to send and receive mail could not be found. To add a data file, such as a personal folder file, double-click the Mail icon in Wondows Control Panel." When I try to add such a data file, it doesn't give me the option to select the "types of storage" - thus I cannt add a new data file. Is there anyone out there that could possibly help me? I am trying to have a working Outlook program so that I might back up a malfunctioning iPhone that needs to be replaced - I don't want to lose over 400 contacts and my calendar info.. Please help... |
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#2
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Try creating a new mail profile instead (also from Control Panel | Mail),
then tell Outlook to start with that profile. See if that helps. -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Lmos" wrote: I just installed Outlook 2003. When I try to open it, it gives me the following error and closes: "Unable to open your default e-mail folders. Outlook could not start because a data file to send and receive mail could not be found. To add a data file, such as a personal folder file, double-click the Mail icon in Wondows Control Panel." When I try to add such a data file, it doesn't give me the option to select the "types of storage" - thus I cannt add a new data file. Is there anyone out there that could possibly help me? I am trying to have a working Outlook program so that I might back up a malfunctioning iPhone that needs to be replaced - I don't want to lose over 400 contacts and my calendar info.. Please help... |
#3
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When I try creating a new mail profile (Control Panel/Mail) it gives me the
error "There was an error locating one of the items needed to complete this operation. It might have been deleted." Any other tips? Thank you for your help... Luis "Jocelyn Fiorello [MVP - Outlook]" wrote: Try creating a new mail profile instead (also from Control Panel | Mail), then tell Outlook to start with that profile. See if that helps. -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Lmos" wrote: I just installed Outlook 2003. When I try to open it, it gives me the following error and closes: "Unable to open your default e-mail folders. Outlook could not start because a data file to send and receive mail could not be found. To add a data file, such as a personal folder file, double-click the Mail icon in Windows Control Panel." When I try to add such a data file, it doesn't give me the option to select the "types of storage" - thus I cannt add a new data file. Is there anyone out there that could possibly help me? I am trying to have a working Outlook program so that I might back up a malfunctioning iPhone that needs to be replaced - I don't want to lose over 400 contacts and my calendar info.. Please help... |
#4
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Do you get the same error if you open Outlook in safe mode? Go to Start |
Run and type: outlook.exe /safe -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Lmos" wrote: When I try creating a new mail profile (Control Panel/Mail) it gives me the error "There was an error locating one of the items needed to complete this operation. It might have been deleted." Any other tips? Thank you for your help... Luis "Jocelyn Fiorello [MVP - Outlook]" wrote: Try creating a new mail profile instead (also from Control Panel | Mail), then tell Outlook to start with that profile. See if that helps. -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Lmos" wrote: I just installed Outlook 2003. When I try to open it, it gives me the following error and closes: "Unable to open your default e-mail folders. Outlook could not start because a data file to send and receive mail could not be found. To add a data file, such as a personal folder file, double-click the Mail icon in Windows Control Panel." When I try to add such a data file, it doesn't give me the option to select the "types of storage" - thus I cannt add a new data file. Is there anyone out there that could possibly help me? I am trying to have a working Outlook program so that I might back up a malfunctioning iPhone that needs to be replaced - I don't want to lose over 400 contacts and my calendar info.. Please help... |
#5
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Unfortunately, it gives me the same exact error messages. It also won't allow
me to add a new profile on startup... Thanks for your ideas - very much.... Luis "Jocelyn Fiorello [MVP - Outlook]" wrote: Do you get the same error if you open Outlook in safe mode? Go to Start | Run and type: outlook.exe /safe -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Lmos" wrote: When I try creating a new mail profile (Control Panel/Mail) it gives me the error "There was an error locating one of the items needed to complete this operation. It might have been deleted." Any other tips? Thank you for your help... Luis "Jocelyn Fiorello [MVP - Outlook]" wrote: Try creating a new mail profile instead (also from Control Panel | Mail), then tell Outlook to start with that profile. See if that helps. -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Lmos" wrote: I just installed Outlook 2003. When I try to open it, it gives me the following error and closes: "Unable to open your default e-mail folders. Outlook could not start because a data file to send and receive mail could not be found. To add a data file, such as a personal folder file, double-click the Mail icon in Windows Control Panel." When I try to add such a data file, it doesn't give me the option to select the "types of storage" - thus I cannt add a new data file. Is there anyone out there that could possibly help me? I am trying to have a working Outlook program so that I might back up a malfunctioning iPhone that needs to be replaced - I don't want to lose over 400 contacts and my calendar info.. Please help... |
#6
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Next suggestion: Run Detect and Repair from the Help menu of any installed
Office product (e.g. you can use Word if you can't get into Outlook). You'll need to have your Office installation CD handy. -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Lmos" wrote: Unfortunately, it gives me the same exact error messages. It also won't allow me to add a new profile on startup... Thanks for your ideas - very much.... Luis "Jocelyn Fiorello [MVP - Outlook]" wrote: Do you get the same error if you open Outlook in safe mode? Go to Start | Run and type: outlook.exe /safe -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Lmos" wrote: When I try creating a new mail profile (Control Panel/Mail) it gives me the error "There was an error locating one of the items needed to complete this operation. It might have been deleted." Any other tips? Thank you for your help... Luis "Jocelyn Fiorello [MVP - Outlook]" wrote: Try creating a new mail profile instead (also from Control Panel | Mail), then tell Outlook to start with that profile. See if that helps. -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Lmos" wrote: I just installed Outlook 2003. When I try to open it, it gives me the following error and closes: "Unable to open your default e-mail folders. Outlook could not start because a data file to send and receive mail could not be found. To add a data file, such as a personal folder file, double-click the Mail icon in Windows Control Panel." When I try to add such a data file, it doesn't give me the option to select the "types of storage" - thus I cannt add a new data file. Is there anyone out there that could possibly help me? I am trying to have a working Outlook program so that I might back up a malfunctioning iPhone that needs to be replaced - I don't want to lose over 400 contacts and my calendar info.. Please help... |
#7
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Jocelyn,
I am having the same problem. I ran detect and repair from Word with no luck. I also tried uninstalling and reinstalling Outlook. Any other suggestions? "Jocelyn Fiorello [MVP - Outlook]" wrote: Next suggestion: Run Detect and Repair from the Help menu of any installed Office product (e.g. you can use Word if you can't get into Outlook). You'll need to have your Office installation CD handy. -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Lmos" wrote: Unfortunately, it gives me the same exact error messages. It also won't allow me to add a new profile on startup... Thanks for your ideas - very much.... Luis "Jocelyn Fiorello [MVP - Outlook]" wrote: Do you get the same error if you open Outlook in safe mode? Go to Start | Run and type: outlook.exe /safe -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Lmos" wrote: When I try creating a new mail profile (Control Panel/Mail) it gives me the error "There was an error locating one of the items needed to complete this operation. It might have been deleted." Any other tips? Thank you for your help... Luis "Jocelyn Fiorello [MVP - Outlook]" wrote: Try creating a new mail profile instead (also from Control Panel | Mail), then tell Outlook to start with that profile. See if that helps. -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Lmos" wrote: I just installed Outlook 2003. When I try to open it, it gives me the following error and closes: "Unable to open your default e-mail folders. Outlook could not start because a data file to send and receive mail could not be found. To add a data file, such as a personal folder file, double-click the Mail icon in Windows Control Panel." When I try to add such a data file, it doesn't give me the option to select the "types of storage" - thus I cannt add a new data file. Is there anyone out there that could possibly help me? I am trying to have a working Outlook program so that I might back up a malfunctioning iPhone that needs to be replaced - I don't want to lose over 400 contacts and my calendar info.. Please help... |
#8
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Have you tried running the Inbox Repair Tool against the .PST file you were
using? Look for and run a file called Scanpst.exe, and make sure you allow the program to make a backup copy of your .PST file before it makes any changes to it. -- Jocelyn Fiorello *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Joel" wrote: Jocelyn, I am having the same problem. I ran detect and repair from Word with no luck. I also tried uninstalling and reinstalling Outlook. Any other suggestions? "Jocelyn Fiorello [MVP - Outlook]" wrote: Next suggestion: Run Detect and Repair from the Help menu of any installed Office product (e.g. you can use Word if you can't get into Outlook). You'll need to have your Office installation CD handy. -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Lmos" wrote: Unfortunately, it gives me the same exact error messages. It also won't allow me to add a new profile on startup... Thanks for your ideas - very much.... Luis "Jocelyn Fiorello [MVP - Outlook]" wrote: Do you get the same error if you open Outlook in safe mode? Go to Start | Run and type: outlook.exe /safe -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Lmos" wrote: When I try creating a new mail profile (Control Panel/Mail) it gives me the error "There was an error locating one of the items needed to complete this operation. It might have been deleted." Any other tips? Thank you for your help... Luis "Jocelyn Fiorello [MVP - Outlook]" wrote: Try creating a new mail profile instead (also from Control Panel | Mail), then tell Outlook to start with that profile. See if that helps. -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Lmos" wrote: I just installed Outlook 2003. When I try to open it, it gives me the following error and closes: "Unable to open your default e-mail folders. Outlook could not start because a data file to send and receive mail could not be found. To add a data file, such as a personal folder file, double-click the Mail icon in Windows Control Panel." When I try to add such a data file, it doesn't give me the option to select the "types of storage" - thus I cannt add a new data file. Is there anyone out there that could possibly help me? I am trying to have a working Outlook program so that I might back up a malfunctioning iPhone that needs to be replaced - I don't want to lose over 400 contacts and my calendar info.. Please help... |
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