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#1
September 28th 07, 12:25 AM
posted to microsoft.public.outlook.installation
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Outlook won't open
We installed the new version of internet explorer and when we try to open
microsoft outlook 2003 it won't open. We get a message saying microsoft outlook has encounter a problem and needs to close. We uninstalled the new version and put on the last version and now still can't get into Outlook (the same warning comes up)! 
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#2
September 28th 07, 03:03 AM
posted to microsoft.public.outlook.installation
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Outlook won't open
We need to know what that error message says. When you get an "Illegal
Operation" or "encountered a problem" message, there is usually a "Details" button, or a "click here" link to see the error report. When you click on the button/link, it will give a message like: XXXX caused an error in YYYY and a bunch of register nonsense or it will list the Appname XXXX and Modname YYYY. The XXXX and YYYY are important to identify the cause and solution. You can ignore the rest of the message. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "SCHWAB" wrote in message ... We installed the new version of internet explorer and when we try to open microsoft outlook 2003 it won't open. We get a message saying microsoft outlook has encounter a problem and needs to close. We uninstalled the new version and put on the last version and now still can't get into Outlook (the same warning comes up)!
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#3
September 28th 07, 05:00 AM
posted to microsoft.public.outlook.installation
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Outlook won't open
Hi,
Ok here is the details of the error: Error Signatu AppName  utlook.exe AppVer:11.0.5510.0 AppStamp:3f1380f0 ModName:msmapi32.dll ModVer:11.0.800.2.0 ModStamp:4373069d fDebug:0 Offset:00022026 I hope this helps! "Hal Hostetler [MVP P/I]" wrote: We need to know what that error message says. When you get an "Illegal Operation" or "encountered a problem" message, there is usually a "Details" button, or a "click here" link to see the error report. When you click on the button/link, it will give a message like: XXXX caused an error in YYYY and a bunch of register nonsense or it will list the Appname XXXX and Modname YYYY. The XXXX and YYYY are important to identify the cause and solution. You can ignore the rest of the message. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "SCHWAB" wrote in message ... We installed the new version of internet explorer and when we try to open microsoft outlook 2003 it won't open. We get a message saying microsoft outlook has encounter a problem and needs to close. We uninstalled the new version and put on the last version and now still can't get into Outlook (the same warning comes up)!
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#4
September 29th 07, 12:03 AM
posted to microsoft.public.outlook.installation
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Outlook won't open
Here are a couple things to try:
1. Run the FIXMAPI tool: http://support.microsoft.com/kb/228457/en-us Description of the Fixmapi.exe Tool Included with Internet Explorer 5 2. Delete or rename MSMAPI32.DLL and run Detect and Repair. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Live at Hot Licks - www.badnewsbluesband.com "SCHWAB" wrote in message ... Hi, Ok here is the details of the error: Error Signatu AppName utlook.exe AppVer:11.0.5510.0 AppStamp:3f1380f0ModName:msmapi32.dll ModVer:11.0.800.2.0 ModStamp:4373069d fDebug:0 Offset:00022026 I hope this helps! "Hal Hostetler [MVP P/I]" wrote: We need to know what that error message says. When you get an "Illegal Operation" or "encountered a problem" message, there is usually a "Details" button, or a "click here" link to see the error report. When you click on the button/link, it will give a message like: XXXX caused an error in YYYY and a bunch of register nonsense or it will list the Appname XXXX and Modname YYYY. The XXXX and YYYY are important to identify the cause and solution. You can ignore the rest of the message. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "SCHWAB" wrote in message ... We installed the new version of internet explorer and when we try to open microsoft outlook 2003 it won't open. We get a message saying microsoft outlook has encounter a problem and needs to close. We uninstalled the new version and put on the last version and now still can't get into Outlook (the same warning comes up)!
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#5
September 29th 07, 12:33 AM
posted to microsoft.public.outlook.installation
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Outlook won't open
Thank you I will try that.
"Hal Hostetler [MVP P/I]" wrote: Here are a couple things to try: 1. Run the FIXMAPI tool: http://support.microsoft.com/kb/228457/en-us Description of the Fixmapi.exe Tool Included with Internet Explorer 5 2. Delete or rename MSMAPI32.DLL and run Detect and Repair. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Live at Hot Licks - www.badnewsbluesband.com "SCHWAB" wrote in message ... Hi, Ok here is the details of the error: Error Signatu AppName utlook.exe AppVer:11.0.5510.0 AppStamp:3f1380f0ModName:msmapi32.dll ModVer:11.0.800.2.0 ModStamp:4373069d fDebug:0 Offset:00022026 I hope this helps! "Hal Hostetler [MVP P/I]" wrote: We need to know what that error message says. When you get an "Illegal Operation" or "encountered a problem" message, there is usually a "Details" button, or a "click here" link to see the error report. When you click on the button/link, it will give a message like: XXXX caused an error in YYYY and a bunch of register nonsense or it will list the Appname XXXX and Modname YYYY. The XXXX and YYYY are important to identify the cause and solution. You can ignore the rest of the message. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "SCHWAB" wrote in message ... We installed the new version of internet explorer and when we try to open microsoft outlook 2003 it won't open. We get a message saying microsoft outlook has encounter a problem and needs to close. We uninstalled the new version and put on the last version and now still can't get into Outlook (the same warning comes up)!
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#6
October 2nd 07, 04:59 PM
posted to microsoft.public.outlook.installation
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Outlook won't open
Hi both of those sugestions were tried and it did fix the problem. Also a
system restore was done to the date that we actually could access outlook and did not work. What could we try now? "SCHWAB" wrote: Thank you I will try that. "Hal Hostetler [MVP P/I]" wrote: Here are a couple things to try: 1. Run the FIXMAPI tool: http://support.microsoft.com/kb/228457/en-us Description of the Fixmapi.exe Tool Included with Internet Explorer 5 2. Delete or rename MSMAPI32.DLL and run Detect and Repair. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Live at Hot Licks - www.badnewsbluesband.com "SCHWAB" wrote in message ... Hi, Ok here is the details of the error: Error Signatu AppName utlook.exe AppVer:11.0.5510.0 AppStamp:3f1380f0ModName:msmapi32.dll ModVer:11.0.800.2.0 ModStamp:4373069d fDebug:0 Offset:00022026 I hope this helps! "Hal Hostetler [MVP P/I]" wrote: We need to know what that error message says. When you get an "Illegal Operation" or "encountered a problem" message, there is usually a "Details" button, or a "click here" link to see the error report. When you click on the button/link, it will give a message like: XXXX caused an error in YYYY and a bunch of register nonsense or it will list the Appname XXXX and Modname YYYY. The XXXX and YYYY are important to identify the cause and solution. You can ignore the rest of the message. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "SCHWAB" wrote in message ... We installed the new version of internet explorer and when we try to open microsoft outlook 2003 it won't open. We get a message saying microsoft outlook has encounter a problem and needs to close. We uninstalled the new version and put on the last version and now still can't get into Outlook (the same warning comes up)!
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