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#1
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I removed office 2003 with Outlook from my XP home system and replaced it
with office 2007. Now I have the dread password not being retained problem. I have attempted to uninstall Office 07 but the bad info stays on the system. I would like to pull the whole works and see if a clean reinstall would do the trick But I am not sure if this is the best appraoch or not and how to proceed otherwise. I can't believe that Microsoft is letting this go on. If I could find a reasonable email alternative I would just have to try it. Help. |
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#2
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OS Is XP Pro and Office was not a backup restore.
"Dean" wrote: I removed office 2003 with Outlook from my XP home system and replaced it with office 2007. Now I have the dread password not being retained problem. I have attempted to uninstall Office 07 but the bad info stays on the system. I would like to pull the whole works and see if a clean reinstall would do the trick But I am not sure if this is the best appraoch or not and how to proceed otherwise. I can't believe that Microsoft is letting this go on. If I could find a reasonable email alternative I would just have to try it. Help. |
#3
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Uninstalling Office/OL rarely cures a problem
Try a new mail Profile - do not copy profile, if asked "Dean" wrote in message ... I removed office 2003 with Outlook from my XP home system and replaced it with office 2007. Now I have the dread password not being retained problem. I have attempted to uninstall Office 07 but the bad info stays on the system. I would like to pull the whole works and see if a clean reinstall would do the trick But I am not sure if this is the best appraoch or not and how to proceed otherwise. I can't believe that Microsoft is letting this go on. If I could find a reasonable email alternative I would just have to try it. Help. |
#4
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I have done this and my settings were all retained, email address etc. Can
you tell me how do completely get rid of all trace of office so that I can start fresh??? "DL" wrote: Uninstalling Office/OL rarely cures a problem Try a new mail Profile - do not copy profile, if asked "Dean" wrote in message ... I removed office 2003 with Outlook from my XP home system and replaced it with office 2007. Now I have the dread password not being retained problem. I have attempted to uninstall Office 07 but the bad info stays on the system. I would like to pull the whole works and see if a clean reinstall would do the trick But I am not sure if this is the best appraoch or not and how to proceed otherwise. I can't believe that Microsoft is letting this go on. If I could find a reasonable email alternative I would just have to try it. Help. |
#5
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No you havent
A new profile requires that you add the email accounts & data file Control PanelMail Applet "Dean" wrote in message ... I have done this and my settings were all retained, email address etc. Can you tell me how do completely get rid of all trace of office so that I can start fresh??? "DL" wrote: Uninstalling Office/OL rarely cures a problem Try a new mail Profile - do not copy profile, if asked "Dean" wrote in message ... I removed office 2003 with Outlook from my XP home system and replaced it with office 2007. Now I have the dread password not being retained problem. I have attempted to uninstall Office 07 but the bad info stays on the system. I would like to pull the whole works and see if a clean reinstall would do the trick But I am not sure if this is the best appraoch or not and how to proceed otherwise. I can't believe that Microsoft is letting this go on. If I could find a reasonable email alternative I would just have to try it. Help. |
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