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#1
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We moved an existing person to a new computer. I deleted the old user email
accounts from the computer then set up the new user. However, when she creates a new email it does not default with her email address as the sender. She has to enter it each time. I have set up new accounts for people many times before and not had this issue. What needs to be changed? |
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#2
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Dear bobbenjamin,
you could search in the registry for the old e-mail address or you could create a complete new Outlook profile: How to create a new e-mail profile in Outlook 2000? http://support.microsoft.com/?kbid=195718 How to create a new e-mail profile in Outlook 2002?: http://support.microsoft.com/?kbid=287072 How to create a new e-mail profile in Outlook 2003/2007?: http://support.microsoft.com/?kbid=829918 If you create a new Outlook profile, delete at first the old Outlook profile, restart thecomplete computer (to clean the registry) then create the new Outlook profile. -- Oliver Vukovics Share your Outlook PST files without Exchange: Public ShareFolder Synchronisation for Outlook and Exchange: Public SyncTool http://www.publicshareware.com "bobbenjamin" schrieb im Newsbeitrag ... We moved an existing person to a new computer. I deleted the old user accounts from the computer then set up the new user. However, when she creates a new email it does not default with her email address as the sender. She has to enter it each time. I have set up new accounts for people many times before and not had this issue. What needs to be changed? |
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That got me there. Thanks.
"Oliver Vukovics" wrote: Dear bobbenjamin, you could search in the registry for the old e-mail address or you could create a complete new Outlook profile: How to create a new e-mail profile in Outlook 2000? http://support.microsoft.com/?kbid=195718 How to create a new e-mail profile in Outlook 2002?: http://support.microsoft.com/?kbid=287072 How to create a new e-mail profile in Outlook 2003/2007?: http://support.microsoft.com/?kbid=829918 If you create a new Outlook profile, delete at first the old Outlook profile, restart thecomplete computer (to clean the registry) then create the new Outlook profile. -- Oliver Vukovics Share your Outlook PST files without Exchange: Public ShareFolder Synchronisation for Outlook and Exchange: Public SyncTool http://www.publicshareware.com "bobbenjamin" schrieb im Newsbeitrag ... We moved an existing person to a new computer. I deleted the old user accounts from the computer then set up the new user. However, when she creates a new email it does not default with her email address as the sender. She has to enter it each time. I have set up new accounts for people many times before and not had this issue. What needs to be changed? |
#4
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bobbenjamin wrote:
We moved an existing person to a new computer. I deleted the old user email accounts from the computer then set up the new user. However, when she creates a new email it does not default with her email address as the sender. She has to enter it each time. What do you mean "has to enter it"? There's no place within a new message window that even allows you to specify a sender address. The "E-mail Address" field of the account is where you specify the sending address. -- Brian Tillman [MVP-Outlook] |
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