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-   -   Outlook 2003 Junk e-mail filter does not work (http://www.outlookbanter.com/outlook-installation/63456-outlook-2003-junk-e-mail.html)

toddso December 18th 07 07:10 PM

Outlook 2003 Junk e-mail filter does not work
 
I am presently unable to get Outlook 2003 Junk e-mail filtering to work on
two different home machines. They have both worked in the past just fine.
Today they both download tons of mails with ***SPAM*** in the subject line,
directly into my Outlook Inbox.. this is very tiresome!

2 machines at home,
• New Acer laptop, running Vista Home Premimum
• New Dell XPS desktop, running XP Pro SP2
Both machines have Outlook 2003 SP3 and all updates for Outlook 2003 up to
date
Both machines are downloading mail from my hosted site using: incoming POP3/
outgoing SMTP.
Both machines exhibit zero junk e-mail filtering
Both have their Outlook junk e-mail filters set to high.

Steps I have tried to get both machines back to filtering junk e-mail.
1. Removed and reinstalled Outlook 2003 junk e-mail updates
2. Made sure Office SP3 is installed on both
3. Ran Detect and Repair several times on both machines. Rebooting just to
make sure.
4. Removed Ad-Aware 2007 on both to insure I have only one scanning tool
engaged
5. Laptop is running AVG 7.5 anti virus
6. Desktop is running McAfee anti virus
7. Changed settings inside Outlook Junk e-mail fliter, to low (apply) then
to HIGH (apply)
Nothing above changes anything, all junk mail is downloaded into my inbox,
while the junk mail folder is empty


Roady [MVP] December 18th 07 10:39 PM

Outlook 2003 Junk e-mail filter does not work
 
Is there anything listed in the Safe Senders List? Like for instance your
own email address?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"toddso" wrote in message
...
I am presently unable to get Outlook 2003 Junk e-mail filtering to work on
two different home machines. They have both worked in the past just fine.
Today they both download tons of mails with ***SPAM*** in the subject
line,
directly into my Outlook Inbox.. this is very tiresome!

2 machines at home,
• New Acer laptop, running Vista Home Premimum
• New Dell XPS desktop, running XP Pro SP2
Both machines have Outlook 2003 SP3 and all updates for Outlook 2003 up to
date
Both machines are downloading mail from my hosted site using: incoming
POP3/
outgoing SMTP.
Both machines exhibit zero junk e-mail filtering
Both have their Outlook junk e-mail filters set to high.

Steps I have tried to get both machines back to filtering junk e-mail.
1. Removed and reinstalled Outlook 2003 junk e-mail updates
2. Made sure Office SP3 is installed on both
3. Ran Detect and Repair several times on both machines. Rebooting just to
make sure.
4. Removed Ad-Aware 2007 on both to insure I have only one scanning tool
engaged
5. Laptop is running AVG 7.5 anti virus
6. Desktop is running McAfee anti virus
7. Changed settings inside Outlook Junk e-mail fliter, to low (apply) then
to HIGH (apply)
Nothing above changes anything, all junk mail is downloaded into my inbox,
while the junk mail folder is empty


toddso December 19th 07 08:00 PM

Outlook 2003 Junk e-mail filter does not work
 
yes! my e-mail address is in the safe senders list. I read somewhere that
this was appropriate... NOT?

"Roady [MVP]" wrote:

Is there anything listed in the Safe Senders List? Like for instance your
own email address?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"toddso" wrote in message
...
I am presently unable to get Outlook 2003 Junk e-mail filtering to work on
two different home machines. They have both worked in the past just fine.
Today they both download tons of mails with ***SPAM*** in the subject
line,
directly into my Outlook Inbox.. this is very tiresome!

2 machines at home,
• New Acer laptop, running Vista Home Premimum
• New Dell XPS desktop, running XP Pro SP2
Both machines have Outlook 2003 SP3 and all updates for Outlook 2003 up to
date
Both machines are downloading mail from my hosted site using: incoming
POP3/
outgoing SMTP.
Both machines exhibit zero junk e-mail filtering
Both have their Outlook junk e-mail filters set to high.

Steps I have tried to get both machines back to filtering junk e-mail.
1. Removed and reinstalled Outlook 2003 junk e-mail updates
2. Made sure Office SP3 is installed on both
3. Ran Detect and Repair several times on both machines. Rebooting just to
make sure.
4. Removed Ad-Aware 2007 on both to insure I have only one scanning tool
engaged
5. Laptop is running AVG 7.5 anti virus
6. Desktop is running McAfee anti virus
7. Changed settings inside Outlook Junk e-mail fliter, to low (apply) then
to HIGH (apply)
Nothing above changes anything, all junk mail is downloaded into my inbox,
while the junk mail folder is empty


Roady [MVP] December 19th 07 08:57 PM

Outlook 2003 Junk e-mail filter does not work
 
No, of course not. That means that each message that is addressed to that
address is automatically considered as safe. Kinda defeats the purpose of
having a Junk Email filter ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"toddso" wrote in message
...
yes! my e-mail address is in the safe senders list. I read somewhere that
this was appropriate... NOT?

"Roady [MVP]" wrote:

Is there anything listed in the Safe Senders List? Like for instance your
own email address?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"toddso" wrote in message
...
I am presently unable to get Outlook 2003 Junk e-mail filtering to work
on
two different home machines. They have both worked in the past just
fine.
Today they both download tons of mails with ***SPAM*** in the subject
line,
directly into my Outlook Inbox.. this is very tiresome!

2 machines at home,
• New Acer laptop, running Vista Home Premimum
• New Dell XPS desktop, running XP Pro SP2
Both machines have Outlook 2003 SP3 and all updates for Outlook 2003 up
to
date
Both machines are downloading mail from my hosted site using: incoming
POP3/
outgoing SMTP.
Both machines exhibit zero junk e-mail filtering
Both have their Outlook junk e-mail filters set to high.

Steps I have tried to get both machines back to filtering junk e-mail.
1. Removed and reinstalled Outlook 2003 junk e-mail updates
2. Made sure Office SP3 is installed on both
3. Ran Detect and Repair several times on both machines. Rebooting just
to
make sure.
4. Removed Ad-Aware 2007 on both to insure I have only one scanning
tool
engaged
5. Laptop is running AVG 7.5 anti virus
6. Desktop is running McAfee anti virus
7. Changed settings inside Outlook Junk e-mail fliter, to low (apply)
then
to HIGH (apply)
Nothing above changes anything, all junk mail is downloaded into my
inbox,
while the junk mail folder is empty


toddso December 20th 07 12:44 AM

Outlook 2003 Junk e-mail filter does not work
 
Yes, you are correct my friend. With my e-mail address removed from the safe
senders list, my Outlook 2003 junk e-mail filter is again working properly.
Mucho Thanks! Happy Holidays Roady.

"Roady [MVP]" wrote:

No, of course not. That means that each message that is addressed to that
address is automatically considered as safe. Kinda defeats the purpose of
having a Junk Email filter ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"toddso" wrote in message
...
yes! my e-mail address is in the safe senders list. I read somewhere that
this was appropriate... NOT?

"Roady [MVP]" wrote:

Is there anything listed in the Safe Senders List? Like for instance your
own email address?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"toddso" wrote in message
...
I am presently unable to get Outlook 2003 Junk e-mail filtering to work
on
two different home machines. They have both worked in the past just
fine.
Today they both download tons of mails with ***SPAM*** in the subject
line,
directly into my Outlook Inbox.. this is very tiresome!

2 machines at home,
• New Acer laptop, running Vista Home Premimum
• New Dell XPS desktop, running XP Pro SP2
Both machines have Outlook 2003 SP3 and all updates for Outlook 2003 up
to
date
Both machines are downloading mail from my hosted site using: incoming
POP3/
outgoing SMTP.
Both machines exhibit zero junk e-mail filtering
Both have their Outlook junk e-mail filters set to high.

Steps I have tried to get both machines back to filtering junk e-mail.
1. Removed and reinstalled Outlook 2003 junk e-mail updates
2. Made sure Office SP3 is installed on both
3. Ran Detect and Repair several times on both machines. Rebooting just
to
make sure.
4. Removed Ad-Aware 2007 on both to insure I have only one scanning
tool
engaged
5. Laptop is running AVG 7.5 anti virus
6. Desktop is running McAfee anti virus
7. Changed settings inside Outlook Junk e-mail fliter, to low (apply)
then
to HIGH (apply)
Nothing above changes anything, all junk mail is downloaded into my
inbox,
while the junk mail folder is empty


Roady [MVP] December 22nd 07 11:11 AM

Outlook 2003 Junk e-mail filter does not work
 
You're welcome! and same to you! :-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"toddso" wrote in message
...
Yes, you are correct my friend. With my e-mail address removed from the
safe
senders list, my Outlook 2003 junk e-mail filter is again working
properly.
Mucho Thanks! Happy Holidays Roady.

"Roady [MVP]" wrote:

No, of course not. That means that each message that is addressed to that
address is automatically considered as safe. Kinda defeats the purpose of
having a Junk Email filter ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"toddso" wrote in message
...
yes! my e-mail address is in the safe senders list. I read somewhere
that
this was appropriate... NOT?

"Roady [MVP]" wrote:

Is there anything listed in the Safe Senders List? Like for instance
your
own email address?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"toddso" wrote in message
...
I am presently unable to get Outlook 2003 Junk e-mail filtering to
work
on
two different home machines. They have both worked in the past just
fine.
Today they both download tons of mails with ***SPAM*** in the
subject
line,
directly into my Outlook Inbox.. this is very tiresome!

2 machines at home,
• New Acer laptop, running Vista Home Premimum
• New Dell XPS desktop, running XP Pro SP2
Both machines have Outlook 2003 SP3 and all updates for Outlook 2003
up
to
date
Both machines are downloading mail from my hosted site using:
incoming
POP3/
outgoing SMTP.
Both machines exhibit zero junk e-mail filtering
Both have their Outlook junk e-mail filters set to high.

Steps I have tried to get both machines back to filtering junk
e-mail.
1. Removed and reinstalled Outlook 2003 junk e-mail updates
2. Made sure Office SP3 is installed on both
3. Ran Detect and Repair several times on both machines. Rebooting
just
to
make sure.
4. Removed Ad-Aware 2007 on both to insure I have only one scanning
tool
engaged
5. Laptop is running AVG 7.5 anti virus
6. Desktop is running McAfee anti virus
7. Changed settings inside Outlook Junk e-mail fliter, to low
(apply)
then
to HIGH (apply)
Nothing above changes anything, all junk mail is downloaded into my
inbox,
while the junk mail folder is empty



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