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Receiving Issues with Outlook 2007 and Vista Business



 
 
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  #1  
Old January 28th 08, 06:52 PM posted to microsoft.public.outlook.installation
Solman
external usenet poster
 
Posts: 3
Default Receiving Issues with Outlook 2007 and Vista Business

Hi There,

I have recently setup my email on my work PC
running vista Business 32bit... C2D E6600 with 3Gb of Ram
I'm not running any virus software on this machine (none installed) at the
moment.

The problem is I can send emails without a problem, but when I'm receiving
email is it extremely slow, often times out.
We have had this problem before (not long after Vista release) on another
machine but went back to XP Pro on that system as we didn't have the time to
source a fix for the issue.

When I setup the email account on this PC I did it at home with the computer
disconnected from the domain and it was sending and receiving fine.... it has
only become a problem since connecting to the domain. All other PC (all on XP
Pro) are receiving emails without issue so it is not out ISP
We are not using exchange to handle our emails, we pull them in directly
from our ISP

any help would be appreciated... I really like using Vista and would like to
roll it out onto some of our other PC's, but the boss is not going to be keen
if I'm having issues with it.

Thanks

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  #2  
Old January 28th 08, 10:26 PM posted to microsoft.public.outlook.installation
Hal Hostetler [MVP P/I]
external usenet poster
 
Posts: 958
Default Receiving Issues with Outlook 2007 and Vista Business

What type of account (Exchange Server, POP3, IMAP)?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Solman" wrote in message
...
Hi There,

I have recently setup my email on my work PC
running vista Business 32bit... C2D E6600 with 3Gb of Ram
I'm not running any virus software on this machine (none installed) at the
moment.

The problem is I can send emails without a problem, but when I'm receiving
email is it extremely slow, often times out.
We have had this problem before (not long after Vista release) on another
machine but went back to XP Pro on that system as we didn't have the time

to
source a fix for the issue.

When I setup the email account on this PC I did it at home with the

computer
disconnected from the domain and it was sending and receiving fine.... it

has
only become a problem since connecting to the domain. All other PC (all on

XP
Pro) are receiving emails without issue so it is not out ISP
We are not using exchange to handle our emails, we pull them in directly
from our ISP

any help would be appreciated... I really like using Vista and would like

to
roll it out onto some of our other PC's, but the boss is not going to be

keen
if I'm having issues with it.

Thanks



  #3  
Old January 28th 08, 11:38 PM posted to microsoft.public.outlook.installation
Solman
external usenet poster
 
Posts: 3
Default Receiving Issues with Outlook 2007 and Vista Business

Hi Hal

running a pop3 account.

"Hal Hostetler [MVP P/I]" wrote:

What type of account (Exchange Server, POP3, IMAP)?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Solman" wrote in message
...
Hi There,

I have recently setup my email on my work PC
running vista Business 32bit... C2D E6600 with 3Gb of Ram
I'm not running any virus software on this machine (none installed) at the
moment.

The problem is I can send emails without a problem, but when I'm receiving
email is it extremely slow, often times out.
We have had this problem before (not long after Vista release) on another
machine but went back to XP Pro on that system as we didn't have the time

to
source a fix for the issue.

When I setup the email account on this PC I did it at home with the

computer
disconnected from the domain and it was sending and receiving fine.... it

has
only become a problem since connecting to the domain. All other PC (all on

XP
Pro) are receiving emails without issue so it is not out ISP
We are not using exchange to handle our emails, we pull them in directly
from our ISP

any help would be appreciated... I really like using Vista and would like

to
roll it out onto some of our other PC's, but the boss is not going to be

keen
if I'm having issues with it.

Thanks




  #4  
Old January 30th 08, 12:57 AM posted to microsoft.public.outlook.installation
Hal Hostetler [MVP P/I]
external usenet poster
 
Posts: 958
Default Receiving Issues with Outlook 2007 and Vista Business

Some older POP servers get confused by Vista's autotuning feature. Try
this:

1. Click on the Vista start orb and type cmd

2. The search results will display a program named cmd.exe

3. Right-click on the link and select "Run as administrator"

4. After the command prompt window opens, type:

"netsh interface tcp set global autotuning=disabled"

without the quotation marks, then press Enter.

5. Test your POP account and see if you can download your mail now.

6. If nothing changes, re-enable the autotuning feature by typing:

"netsh interface tcp set global autotuning=normal"

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Solman" wrote in message
...
Hi Hal

running a pop3 account.

"Hal Hostetler [MVP P/I]" wrote:

What type of account (Exchange Server, POP3, IMAP)?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Solman" wrote in message
...
Hi There,

I have recently setup my email on my work PC
running vista Business 32bit... C2D E6600 with 3Gb of Ram
I'm not running any virus software on this machine (none installed) at

the
moment.

The problem is I can send emails without a problem, but when I'm

receiving
email is it extremely slow, often times out.
We have had this problem before (not long after Vista release) on

another
machine but went back to XP Pro on that system as we didn't have the

time
to
source a fix for the issue.

When I setup the email account on this PC I did it at home with the

computer
disconnected from the domain and it was sending and receiving fine....

it
has
only become a problem since connecting to the domain. All other PC

(all on
XP
Pro) are receiving emails without issue so it is not out ISP
We are not using exchange to handle our emails, we pull them in

directly
from our ISP

any help would be appreciated... I really like using Vista and would

like
to
roll it out onto some of our other PC's, but the boss is not going to

be
keen
if I'm having issues with it.

Thanks






  #5  
Old January 30th 08, 06:17 PM posted to microsoft.public.outlook.installation
Solman
external usenet poster
 
Posts: 3
Default Receiving Issues with Outlook 2007 and Vista Business

Thanks Hal,

Seems to have worked

"Hal Hostetler [MVP P/I]" wrote:

Some older POP servers get confused by Vista's autotuning feature. Try
this:

1. Click on the Vista start orb and type cmd

2. The search results will display a program named cmd.exe

3. Right-click on the link and select "Run as administrator"

4. After the command prompt window opens, type:

"netsh interface tcp set global autotuning=disabled"

without the quotation marks, then press Enter.

5. Test your POP account and see if you can download your mail now.

6. If nothing changes, re-enable the autotuning feature by typing:

"netsh interface tcp set global autotuning=normal"

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Solman" wrote in message
...
Hi Hal

running a pop3 account.

"Hal Hostetler [MVP P/I]" wrote:

What type of account (Exchange Server, POP3, IMAP)?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Solman" wrote in message
...
Hi There,

I have recently setup my email on my work PC
running vista Business 32bit... C2D E6600 with 3Gb of Ram
I'm not running any virus software on this machine (none installed) at

the
moment.

The problem is I can send emails without a problem, but when I'm

receiving
email is it extremely slow, often times out.
We have had this problem before (not long after Vista release) on

another
machine but went back to XP Pro on that system as we didn't have the

time
to
source a fix for the issue.

When I setup the email account on this PC I did it at home with the
computer
disconnected from the domain and it was sending and receiving fine....

it
has
only become a problem since connecting to the domain. All other PC

(all on
XP
Pro) are receiving emails without issue so it is not out ISP
We are not using exchange to handle our emails, we pull them in

directly
from our ISP

any help would be appreciated... I really like using Vista and would

like
to
roll it out onto some of our other PC's, but the boss is not going to

be
keen
if I'm having issues with it.

Thanks







 




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