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#1
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I have Outlook 2003 SP3 installed.
All of a sudden my outlook will not send e-mails. The just sit in my outbox. I've not done any upgrades, it just quit sending. I can recieve with no problems. I spoke to my internet provider who said it was a problem with Outlook as all their connections are set and working correctly. The message I get after attempting to send an e-mail in Outlook is: Task "pop3everestkc.net" sending reported error (0x80042109) Outlook is unable to connect to your outgoing SMTP e-mail server. Contract your server adminstrator. Can anyone suggest a solution for me? Thanks in advance for the assistance. |
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#2
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![]() "AMuglach" wrote: I have Outlook 2003 SP3 installed. All of a sudden my outlook will not send e-mails. The just sit in my outbox. I've not done any upgrades, it just quit sending. I can recieve with no problems. I spoke to my internet provider who said it was a problem with Outlook as all their connections are set and working correctly. The message I get after attempting to send an e-mail in Outlook is: Task "pop3everestkc.net" sending reported error (0x80042109) Outlook is unable to connect to your outgoing SMTP e-mail server. Contract your server adminstrator. Can anyone suggest a solution for me? Thanks in advance for the assistance. |
#3
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AMuglach,
Your Outgoing Mail Server should be: smtp.everestkc.net The setup instructions for email is for Outlook Express, but the email acct's mail server settings will be the same if you use Outlook. http://www.everestkc.net/index.php?m...n=view&Q_id=71 -- Add MS to your News Reader: news://msnews.microsoft.com Rich/rerat (RRR News) message rule Previous Text Snipped to Save Bandwidth When Appropriate "John Mc" wrote in message ... "AMuglach" wrote: I have Outlook 2003 SP3 installed. All of a sudden my outlook will not send e-mails. The just sit in my outbox. I've not done any upgrades, it just quit sending. I can recieve with no problems. I spoke to my internet provider who said it was a problem with Outlook as all their connections are set and working correctly. The message I get after attempting to send an e-mail in Outlook is: Task "pop3everestkc.net" sending reported error (0x80042109) Outlook is unable to connect to your outgoing SMTP e-mail server. Contract your server adminstrator. Can anyone suggest a solution for me? Thanks in advance for the assistance. |
#4
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Rich,
I couldn't tell from your reply, whether or not you saw MY description of a problem identical to AMuglach's; I gave a lot more detail about the error messages. The SMTP server I have always specified (successfully) for Verizon is: "outgoing.verizon.net". Are you suggesting something diffferent? By the way, two additional facts I forgot to mention: (1) I removed and reinstalled Outlook 2003, in case my software had become corrupted; that made no difference. (2) I CAN send emails using Verizon's website, from the same 4 email addresses I use with Outlook. It's just much clumsier: only one account (address) at a time, and (worst of all) NO address-book capability that I know of. I have to copy/paste each address from my Outlook address book. Thanks for any help you can give me. "Rich/rerat" wrote: AMuglach, Your Outgoing Mail Server should be: smtp.everestkc.net The setup instructions for email is for Outlook Express, but the email acct's mail server settings will be the same if you use Outlook. http://www.everestkc.net/index.php?m...n=view&Q_id=71 -- Add MS to your News Reader: news://msnews.microsoft.com Rich/rerat (RRR News) message rule Previous Text Snipped to Save Bandwidth When Appropriate "John Mc" wrote in message ... "AMuglach" wrote: I have Outlook 2003 SP3 installed. All of a sudden my outlook will not send e-mails. The just sit in my outbox. I've not done any upgrades, it just quit sending. I can recieve with no problems. I spoke to my internet provider who said it was a problem with Outlook as all their connections are set and working correctly. The message I get after attempting to send an e-mail in Outlook is: Task "pop3everestkc.net" sending reported error (0x80042109) Outlook is unable to connect to your outgoing SMTP e-mail server. Contract your server adminstrator. Can anyone suggest a solution for me? Thanks in advance for the assistance. |
#5
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John Mc,
I was replying to AMuglach, the OP of the thread, I failed to see that I was replying to your posting, in the thread, your message or question was not part of the posting. I do not have a verizon acct, and couldn't go to far into their Help pages, but a glimpse through their website, it appears that have multiple mail services handling their customers email accts. Such as Yahoo, MSN, Hotmail, AOL, etc... What you might need to do is change the Outgoing Server port settings from the default Port:25, in your Outlook application. If you PC is behind a router or has a firewall/security program installed. Make sure that the router or firewall/security program is not set to block the below listed Ports. In Outlook 2003 Tools Email Accrs Change or View Email accts Select a Verizon acct one by one Change button More Settings Button Advance Tab Change Outgoing Server Port setting to one of the following common Port settings, it will be trial an error. Port: 465 Port: 587 Port: 995 I would also increase the timeout setting a minute or two. Also make sure the box is "checked" for just the outgoing server: "This server requires an encrypted connection (SSL). Then test and see if you can send an email message. If you can't try another port setting. If it works then, change the setting for each of your other Verizon Accts. If that fails, you need check their website for your particular mail service, or call Verizon, and ask assistance in setting up their email accts. -- Add MS to your News Reader: news://msnews.microsoft.com Rich/rerat (RRR News) message rule Previous Text Snipped to Save Bandwidth When Appropriate "John Mc" wrote in message ... Rich, I couldn't tell from your reply, whether or not you saw MY description of a problem identical to AMuglach's; I gave a lot more detail about the error messages. The SMTP server I have always specified (successfully) for Verizon is: "outgoing.verizon.net". Are you suggesting something diffferent? By the way, two additional facts I forgot to mention: (1) I removed and reinstalled Outlook 2003, in case my software had become corrupted; that made no difference. (2) I CAN send emails using Verizon's website, from the same 4 email addresses I use with Outlook. It's just much clumsier: only one account (address) at a time, and (worst of all) NO address-book capability that I know of. I have to copy/paste each address from my Outlook address book. Thanks for any help you can give me. "Rich/rerat" wrote: AMuglach, Your Outgoing Mail Server should be: smtp.everestkc.net The setup instructions for email is for Outlook Express, but the email acct's mail server settings will be the same if you use Outlook. http://www.everestkc.net/index.php?m...n=view&Q_id=71 -- "AMuglach" wrote: I have Outlook 2003 SP3 installed. All of a sudden my outlook will not send e-mails. The just sit in my outbox. I've not done any upgrades, it just quit sending. I can recieve with no problems. I spoke to my internet provider who said it was a problem with Outlook as all their connections are set and working correctly. The message I get after attempting to send an e-mail in Outlook is: Task "pop3everestkc.net" sending reported error (0x80042109) Outlook is unable to connect to your outgoing SMTP e-mail server. Contract your server adminstrator. Can anyone suggest a solution for me? Thanks in advance for the assistance. |
#6
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Thanks for trying to help, Rich. I tried all three other port settings
WITHOUT checking the SSL box, and I got the same error message. When I tried the four ports (including #25) with that box checked, I got a different error message: "Task 'John and Beth - Sending' reported error (0x800CCC7D) : 'Your outgoing (SMTP) server does not support SSL-secured connections. If SSL-secured connections have worked in the past, contact your server administrator or Internet service provider (ISP)." I've never checked that box in the past. Any further suggestions would be appreciated. Thanks. "Rich/rerat" wrote: John Mc, I was replying to AMuglach, the OP of the thread, I failed to see that I was replying to your posting, in the thread, your message or question was not part of the posting. I do not have a verizon acct, and couldn't go to far into their Help pages, but a glimpse through their website, it appears that have multiple mail services handling their customers email accts. Such as Yahoo, MSN, Hotmail, AOL, etc... What you might need to do is change the Outgoing Server port settings from the default Port:25, in your Outlook application. If you PC is behind a router or has a firewall/security program installed. Make sure that the router or firewall/security program is not set to block the below listed Ports. In Outlook 2003 Tools Email Accrs Change or View Email accts Select a Verizon acct one by one Change button More Settings Button Advance Tab Change Outgoing Server Port setting to one of the following common Port settings, it will be trial an error. Port: 465 Port: 587 Port: 995 I would also increase the timeout setting a minute or two. Also make sure the box is "checked" for just the outgoing server: "This server requires an encrypted connection (SSL). Then test and see if you can send an email message. If you can't try another port setting. If it works then, change the setting for each of your other Verizon Accts. If that fails, you need check their website for your particular mail service, or call Verizon, and ask assistance in setting up their email accts. -- Add MS to your News Reader: news://msnews.microsoft.com Rich/rerat (RRR News) message rule Previous Text Snipped to Save Bandwidth When Appropriate "John Mc" wrote in message ... Rich, I couldn't tell from your reply, whether or not you saw MY description of a problem identical to AMuglach's; I gave a lot more detail about the error messages. The SMTP server I have always specified (successfully) for Verizon is: "outgoing.verizon.net". Are you suggesting something diffferent? By the way, two additional facts I forgot to mention: (1) I removed and reinstalled Outlook 2003, in case my software had become corrupted; that made no difference. (2) I CAN send emails using Verizon's website, from the same 4 email addresses I use with Outlook. It's just much clumsier: only one account (address) at a time, and (worst of all) NO address-book capability that I know of. I have to copy/paste each address from my Outlook address book. Thanks for any help you can give me. "Rich/rerat" wrote: AMuglach, Your Outgoing Mail Server should be: smtp.everestkc.net The setup instructions for email is for Outlook Express, but the email acct's mail server settings will be the same if you use Outlook. http://www.everestkc.net/index.php?m...n=view&Q_id=71 -- "AMuglach" wrote: I have Outlook 2003 SP3 installed. All of a sudden my outlook will not send e-mails. The just sit in my outbox. I've not done any upgrades, it just quit sending. I can recieve with no problems. I spoke to my internet provider who said it was a problem with Outlook as all their connections are set and working correctly. The message I get after attempting to send an e-mail in Outlook is: Task "pop3everestkc.net" sending reported error (0x80042109) Outlook is unable to connect to your outgoing SMTP e-mail server. Contract your server adminstrator. Can anyone suggest a solution for me? Thanks in advance for the assistance. |
#7
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John Mc,
1. Have you ever been able to send message through your Verizon from Outlook? Your original settings might have been okay, but Verizon may have had server problems. The past few days. 2. Are you connected to Verizon's ISP when trying to send email? If you are using another ISP for your Internet connection, Verizon may block access to their outgoing servers. You will need to contact them, see if they have settings for vacationers, or traveling businessmen. 3. If you have a Antivirus program checking incoming/outgoing email, you should turn off this feature. Some of these antivirus programs, will require that you actually uninstall the program first. Then when you reinstall it, choose the Custom Installation feature, and make sure that you do not select Email scanning. 4. Also if you have a toolbar, such as Google or Yahoo, make sure that it is not blocking Verizon, I personally don't use them, so you will need to find the feature to allow sites. As I stated earlier, when looking at Verizon's website, it seems that they use multiple email services to provide email function to their customers. You need to contact them, and see what email service is handling your acct(s), and the settings that are required. If they say that they only provide settings for Outlook Express, they are the same as Outlook. -- Add MS to your News Reader: news://msnews.microsoft.com Rich/rerat (RRR News) message rule Previous Text Snipped to Save Bandwidth When Appropriate "John Mc" wrote in message ... Thanks for trying to help, Rich. I tried all three other port settings WITHOUT checking the SSL box, and I got the same error message. When I tried the four ports (including #25) with that box checked, I got a different error message: "Task 'John and Beth - Sending' reported error (0x800CCC7D) : 'Your outgoing (SMTP) server does not support SSL-secured connections. If SSL-secured connections have worked in the past, contact your server administrator or Internet service provider (ISP)." I've never checked that box in the past. Any further suggestions would be appreciated. Thanks. "Rich/rerat" wrote: John Mc, I was replying to AMuglach, the OP of the thread, I failed to see that I was replying to your posting, in the thread, your message or question was not part of the posting. I do not have a verizon acct, and couldn't go to far into their Help pages, but a glimpse through their website, it appears that have multiple mail services handling their customers email accts. Such as Yahoo, MSN, Hotmail, AOL, etc... What you might need to do is change the Outgoing Server port settings from the default Port:25, in your Outlook application. If you PC is behind a router or has a firewall/security program installed. Make sure that the router or firewall/security program is not set to block the below listed Ports. In Outlook 2003 Tools Email Accrs Change or View Email accts Select a Verizon acct one by one Change button More Settings Button Advance Tab Change Outgoing Server Port setting to one of the following common Port settings, it will be trial an error. Port: 465 Port: 587 Port: 995 I would also increase the timeout setting a minute or two. Also make sure the box is "checked" for just the outgoing server: "This server requires an encrypted connection (SSL). Then test and see if you can send an email message. If you can't try another port setting. If it works then, change the setting for each of your other Verizon Accts. If that fails, you need check their website for your particular mail service, or call Verizon, and ask assistance in setting up their email accts. Previous Text Snipped to Save Bandwidth When Appropriate "John Mc" wrote in message ... Rich, I couldn't tell from your reply, whether or not you saw MY description of a problem identical to AMuglach's; I gave a lot more detail about the error messages. The SMTP server I have always specified (successfully) for Verizon is: "outgoing.verizon.net". Are you suggesting something diffferent? By the way, two additional facts I forgot to mention: (1) I removed and reinstalled Outlook 2003, in case my software had become corrupted; that made no difference. (2) I CAN send emails using Verizon's website, from the same 4 email addresses I use with Outlook. It's just much clumsier: only one account (address) at a time, and (worst of all) NO address-book capability that I know of. I have to copy/paste each address from my Outlook address book. Thanks for any help you can give me. |
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Rich, the answer to #1 is yes, at home Outlook sends messages just fine. And
since I've changed nothing regarding anti-virus software or toolbars since it worked at home, I would think #3 and #4 do not apply (but thanks for considering these possibilities). Than leaves #2, and the possibility of server problems. But I've had this problem for over a week, and I don't think Verizon would be "down" for that long. I asked them about other port numbers, and they say they do not have any ports except 110 incoming and 25 outgoing. I will try their customer service dept rather than tech support to ask about settings for travelers. Thanks "Rich/rerat" wrote: John Mc, 1. Have you ever been able to send message through your Verizon from Outlook? Your original settings might have been okay, but Verizon may have had server problems. The past few days. 2. Are you connected to Verizon's ISP when trying to send email? If you are using another ISP for your Internet connection, Verizon may block access to their outgoing servers. You will need to contact them, see if they have settings for vacationers, or traveling businessmen. 3. If you have a Antivirus program checking incoming/outgoing email, you should turn off this feature. Some of these antivirus programs, will require that you actually uninstall the program first. Then when you reinstall it, choose the Custom Installation feature, and make sure that you do not select Email scanning. 4. Also if you have a toolbar, such as Google or Yahoo, make sure that it is not blocking Verizon, I personally don't use them, so you will need to find the feature to allow sites. As I stated earlier, when looking at Verizon's website, it seems that they use multiple email services to provide email function to their customers. You need to contact them, and see what email service is handling your acct(s), and the settings that are required. If they say that they only provide settings for Outlook Express, they are the same as Outlook. -- Add MS to your News Reader: news://msnews.microsoft.com Rich/rerat (RRR News) message rule Previous Text Snipped to Save Bandwidth When Appropriate "John Mc" wrote in message ... Thanks for trying to help, Rich. I tried all three other port settings WITHOUT checking the SSL box, and I got the same error message. When I tried the four ports (including #25) with that box checked, I got a different error message: "Task 'John and Beth - Sending' reported error (0x800CCC7D) : 'Your outgoing (SMTP) server does not support SSL-secured connections. If SSL-secured connections have worked in the past, contact your server administrator or Internet service provider (ISP)." I've never checked that box in the past. Any further suggestions would be appreciated. Thanks. "Rich/rerat" wrote: John Mc, I was replying to AMuglach, the OP of the thread, I failed to see that I was replying to your posting, in the thread, your message or question was not part of the posting. I do not have a verizon acct, and couldn't go to far into their Help pages, but a glimpse through their website, it appears that have multiple mail services handling their customers email accts. Such as Yahoo, MSN, Hotmail, AOL, etc... What you might need to do is change the Outgoing Server port settings from the default Port:25, in your Outlook application. If you PC is behind a router or has a firewall/security program installed. Make sure that the router or firewall/security program is not set to block the below listed Ports. In Outlook 2003 Tools Email Accrs Change or View Email accts Select a Verizon acct one by one Change button More Settings Button Advance Tab Change Outgoing Server Port setting to one of the following common Port settings, it will be trial an error. Port: 465 Port: 587 Port: 995 I would also increase the timeout setting a minute or two. Also make sure the box is "checked" for just the outgoing server: "This server requires an encrypted connection (SSL). Then test and see if you can send an email message. If you can't try another port setting. If it works then, change the setting for each of your other Verizon Accts. If that fails, you need check their website for your particular mail service, or call Verizon, and ask assistance in setting up their email accts. Previous Text Snipped to Save Bandwidth When Appropriate "John Mc" wrote in message ... Rich, I couldn't tell from your reply, whether or not you saw MY description of a problem identical to AMuglach's; I gave a lot more detail about the error messages. The SMTP server I have always specified (successfully) for Verizon is: "outgoing.verizon.net". Are you suggesting something diffferent? By the way, two additional facts I forgot to mention: (1) I removed and reinstalled Outlook 2003, in case my software had become corrupted; that made no difference. (2) I CAN send emails using Verizon's website, from the same 4 email addresses I use with Outlook. It's just much clumsier: only one account (address) at a time, and (worst of all) NO address-book capability that I know of. I have to copy/paste each address from my Outlook address book. Thanks for any help you can give me. |
#9
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John Mc,
1. So you are saying that it works fine when at Home, and connected to Verizon, but will not work from WORK? 2. Is this a notebook that you take from Home to Work, and back again? If your Work ISP is not Verizon, or a different type of Verizon service. Verizon may be blocking access to their outgoing mail servers, since you are not connected to your Home service. 3. Which leaves you with the following solutions: a. See if there is a setting for travelers from Verizon. b. Use their webmail interface when not at Home. c. Set up a Gmail account, and try using their Outgoing Mail server settings in Verizon Accts. 1. You might consider getting 4 new GMAIL accts to replace those 4 Verizon accts, I don't know the limitations of how many accts you can have. 2. AOL offers free email accts, (you can have multiple ones), utilizing either POP3 or IMAP accts. Plus access to their outgoing mail servers using alternate PORTS. d. Create Dummy Verizon accts, using your Work place's ISP Outgoing Mail server setting. You will need to remember to select those accts before sending email from Work, to appear that you are sending from your Verizon acct. You will need to set these accts to "Send Only". You may run into a problem with Items #3c & #3d, if you send out a lot of emails through those Verizon accounts. Gmail (or alternate email service) or your Work ISP Mail service, may block because of excessive bandwidth use. I hate to be a kill joy, but if your accts are contracted out to MSN from Verizon. There has been instances where MSN/HotMail mail servers that download to Outlook Express, Outlook, or other email applications, have been out of commission for up to a week, or more. And the only thing that you could do is use the webmail interface for those accts, to view or send mail messages from those accts. Until they fixed the problem. -- Add MS to your News Reader: news://msnews.microsoft.com Rich/rerat (RRR News) message rule Previous Text Snipped to Save Bandwidth When Appropriate "John Mc" wrote in message ... Rich, the answer to #1 is yes, at home Outlook sends messages just fine. And since I've changed nothing regarding anti-virus software or toolbars since it worked at home, I would think #3 and #4 do not apply (but thanks for considering these possibilities). Than leaves #2, and the possibility of server problems. But I've had this problem for over a week, and I don't think Verizon would be "down" for that long. I asked them about other port numbers, and they say they do not have any ports except 110 incoming and 25 outgoing. I will try their customer service dept rather than tech support to ask about settings for travelers. Thanks "Rich/rerat" wrote: John Mc, 1. Have you ever been able to send message through your Verizon from Outlook? Your original settings might have been okay, but Verizon may have had server problems. The past few days. 2. Are you connected to Verizon's ISP when trying to send email? If you are using another ISP for your Internet connection, Verizon may block access to their outgoing servers. You will need to contact them, see if they have settings for vacationers, or traveling businessmen. 3. If you have a Antivirus program checking incoming/outgoing email, you should turn off this feature. Some of these antivirus programs, will require that you actually uninstall the program first. Then when you reinstall it, choose the Custom Installation feature, and make sure that you do not select Email scanning. 4. Also if you have a toolbar, such as Google or Yahoo, make sure that it is not blocking Verizon, I personally don't use them, so you will need to find the feature to allow sites. As I stated earlier, when looking at Verizon's website, it seems that they use multiple email services to provide email function to their customers. You need to contact them, and see what email service is handling your acct(s), and the settings that are required. If they say that they only provide settings for Outlook Express, they are the same as Outlook. -- Previous Text Snipped to Save Bandwidth When Appropriate |
#10
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I am retired, and this notebook computer goes with us to various places on
short-term vacations. So, unfortunately, I have no known "work ISP" at our varying destinations. Therefore, it seems that my practical options are your suggestions 3a (which I will pursue), 3b (which I'm now doing, clumsily), and 3c(1). I want nothing to do with AOL. I know nothing about Gmail. Are you suggesting (1) using Gmail accounts INSTEAD of Verizon (which I would think would cause a lot of problems "replying to" or "forwarding" emails received on the Verizon accounts, just as using the Verizon webmail site does), or (2) simply copying the port setting from a new Gmail account to modify my existing Verizon outgoing port number. Can you give me a URL for Gmail? Thanks again Rich/rerat" wrote: John Mc, 1. So you are saying that it works fine when at Home, and connected to Verizon, but will not work from WORK? 2. Is this a notebook that you take from Home to Work, and back again? If your Work ISP is not Verizon, or a different type of Verizon service. Verizon may be blocking access to their outgoing mail servers, since you are not connected to your Home service. 3. Which leaves you with the following solutions: a. See if there is a setting for travelers from Verizon. b. Use their webmail interface when not at Home. c. Set up a Gmail account, and try using their Outgoing Mail server settings in Verizon Accts. 1. You might consider getting 4 new GMAIL accts to replace those 4 Verizon accts, I don't know the limitations of how many accts you can have. 2. AOL offers free email accts, (you can have multiple ones), utilizing either POP3 or IMAP accts. Plus access to their outgoing mail servers using alternate PORTS. d. Create Dummy Verizon accts, using your Work place's ISP Outgoing Mail server setting. You will need to remember to select those accts before sending email from Work, to appear that you are sending from your Verizon acct. You will need to set these accts to "Send Only". You may run into a problem with Items #3c & #3d, if you send out a lot of emails through those Verizon accounts. Gmail (or alternate email service) or your Work ISP Mail service, may block because of excessive bandwidth use. I hate to be a kill joy, but if your accts are contracted out to MSN from Verizon. There has been instances where MSN/HotMail mail servers that download to Outlook Express, Outlook, or other email applications, have been out of commission for up to a week, or more. And the only thing that you could do is use the webmail interface for those accts, to view or send mail messages from those accts. Until they fixed the problem. -- Add MS to your News Reader: news://msnews.microsoft.com Rich/rerat (RRR News) message rule Previous Text Snipped to Save Bandwidth When Appropriate "John Mc" wrote in message ... Rich, the answer to #1 is yes, at home Outlook sends messages just fine. And since I've changed nothing regarding anti-virus software or toolbars since it worked at home, I would think #3 and #4 do not apply (but thanks for considering these possibilities). Than leaves #2, and the possibility of server problems. But I've had this problem for over a week, and I don't think Verizon would be "down" for that long. I asked them about other port numbers, and they say they do not have any ports except 110 incoming and 25 outgoing. I will try their customer service dept rather than tech support to ask about settings for travelers. Thanks "Rich/rerat" wrote: John Mc, 1. Have you ever been able to send message through your Verizon from Outlook? Your original settings might have been okay, but Verizon may have had server problems. The past few days. 2. Are you connected to Verizon's ISP when trying to send email? If you are using another ISP for your Internet connection, Verizon may block access to their outgoing servers. You will need to contact them, see if they have settings for vacationers, or traveling businessmen. 3. If you have a Antivirus program checking incoming/outgoing email, you should turn off this feature. Some of these antivirus programs, will require that you actually uninstall the program first. Then when you reinstall it, choose the Custom Installation feature, and make sure that you do not select Email scanning. 4. Also if you have a toolbar, such as Google or Yahoo, make sure that it is not blocking Verizon, I personally don't use them, so you will need to find the feature to allow sites. As I stated earlier, when looking at Verizon's website, it seems that they use multiple email services to provide email function to their customers. You need to contact them, and see what email service is handling your acct(s), and the settings that are required. If they say that they only provide settings for Outlook Express, they are the same as Outlook. -- Previous Text Snipped to Save Bandwidth When Appropriate |
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