John Mc,
All you need is to get one GMAIL acct, for now.
Read the info on this webpage, it will give you instructions on setting
GMAIL acct in Outlook.
http://mail.google.com/support/bin/a...y?answer=75291 , then Go to
www.gmail.com create an email acct. Make sure that you set up the acct to
use POP forwarding so you can download your GMAIL into you Outlook Inbox,
and be able to utilize Outlook rules process.

Then use the GMAIL outgoing server settings in your Each of your Verizon
accts, this is for Outlook2003, other versions run similar procedures.

1. When you open each Verizon email settings in Outlook Leave the
pop.verizon.net setting alone BUT change smtp.verizon.net TO smtp.gmail.com
in the Outgoing server box.
Leave the Verizon Logon Username/Password alone, on this page/window.
2. Then Press More settings button Server tab Check box, My outgoing
server requires Authenication.
3. Select "Log on using..." , Put your GMAIL Username & password in the
appropriate boxes.
4. On the Advance for each of your Verizon accts, you can leave Port:110 for
the incoming server. And Do Not check the box for encrypted (SSL)
connection.
5. Change the outgoing mail server Port Setting to Port: 465, as the page
instructs you. And check the box for encrypted (SSL) connection.
6. You can also increase the timeout setting, if necessary.


Once you
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"John Mc" wrote in message
...
I am retired, and this notebook computer goes with us to various places on
short-term vacations. So, unfortunately, I have no known "work ISP" at our
varying destinations. Therefore, it seems that my practical options are your
suggestions 3a (which I will pursue), 3b (which I'm now doing, clumsily),
and
3c(1). I want nothing to do with AOL.

I know nothing about Gmail. Are you suggesting (1) using Gmail accounts
INSTEAD of Verizon (which I would think would cause a lot of problems
"replying to" or "forwarding" emails received on the Verizon accounts, just
as using the Verizon webmail site does), or (2) simply copying the port
setting from a new Gmail account to modify my existing Verizon outgoing port
number. Can you give me a URL for Gmail?

Thanks again

Rich/rerat" wrote:

John Mc,
1. So you are saying that it works fine when at Home, and connected to
Verizon, but will not work from WORK?
2. Is this a notebook that you take from Home to Work, and back again?
If your Work ISP is not Verizon, or a different type of Verizon service.
Verizon may be blocking access to their outgoing mail servers, since you
are
not connected to your Home service.
3. Which leaves you with the following solutions:
a. See if there is a setting for travelers from Verizon.
b. Use their webmail interface when not at Home.
c. Set up a Gmail account, and try using their Outgoing Mail server
settings in Verizon Accts.
1. You might consider getting 4 new GMAIL accts to replace those 4
Verizon accts, I don't know the limitations of how many accts you can
have.
2. AOL offers free email accts, (you can have multiple ones),
utilizing either POP3 or IMAP accts. Plus access to their outgoing mail
servers using alternate PORTS.
d. Create Dummy Verizon accts, using your Work place's ISP Outgoing
Mail
server setting. You will need to remember to select those accts before
sending email from Work, to appear that you are sending from your Verizon
acct. You will need to set these accts to "Send Only".
You may run into a problem with Items #3c & #3d, if you send out a lot of
emails through those Verizon accounts. Gmail (or alternate email service)
or
your Work ISP Mail service, may block because of excessive bandwidth use.

I hate to be a kill joy, but if your accts are contracted out to MSN from
Verizon. There has been instances where MSN/HotMail mail servers that
download to Outlook Express, Outlook, or other email applications, have
been
out of commission for up to a week, or more. And the only thing that you
could do is use the webmail interface for those accts, to view or send
mail
messages from those accts. Until they fixed the problem.

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"John Mc" wrote in message
...
Rich, the answer to #1 is yes, at home Outlook sends messages just fine.
And
since I've changed nothing regarding anti-virus software or toolbars since
it
worked at home, I would think #3 and #4 do not apply (but thanks for
considering these possibilities). Than leaves #2, and the possibility of
server problems. But I've had this problem for over a week, and I don't
think
Verizon would be "down" for that long.

I asked them about other port numbers, and they say they do not have any
ports except 110 incoming and 25 outgoing.

I will try their customer service dept rather than tech support to ask
about
settings for travelers.

Thanks

"Rich/rerat" wrote:

John Mc,
1. Have you ever been able to send message through your Verizon from
Outlook?
Your original settings might have been okay, but Verizon may have had
server
problems. The past few days.
2. Are you connected to Verizon's ISP when trying to send email?
If you are using another ISP for your Internet connection, Verizon may
block
access to their outgoing servers. You will need to contact them, see if
they
have settings for vacationers, or traveling businessmen.
3. If you have a Antivirus program checking incoming/outgoing email,
you
should turn off this feature. Some of these antivirus programs, will
require
that you actually uninstall the program first. Then when you reinstall
it,
choose the Custom Installation feature, and make sure that you do not
select
Email scanning.
4. Also if you have a toolbar, such as Google or Yahoo, make sure that
it
is
not blocking Verizon, I personally don't use them, so you will need to
find
the feature to allow sites.

As I stated earlier, when looking at Verizon's website, it seems that
they
use multiple email services to provide email function to their
customers.
You need to contact them, and see what email service is handling your
acct(s), and the settings that are required. If they say that they only
provide settings for Outlook Express, they are the same as Outlook.

--
Previous Text Snipped to Save Bandwidth When Appropriate

John Mc wrote:

I couldn't tell from your reply, whether or not you saw MY
description of a problem identical to AMuglach's;

You didn't describe anything. Your message included AMuglach's message and
nothing else.
--
Brian Tillman [MVP-Outlook]

John Mc wrote:

I am retired, and this notebook computer goes with us to various
places on short-term vacations. So, unfortunately, I have no known
"work ISP" at our varying destinations. Therefore, it seems that my
practical options are your suggestions 3a (which I will pursue), 3b
(which I'm now doing, clumsily), and 3c(1). I want nothing to do with
AOL.

If you are traveling with your PC and connect to different ISPs, then you
must either change your account to use the SMTP server of the ISP to which
you connect, or you must properly authenticate to your own server. Many
ISPs do not like to transmit messages on their networks that appear to come
from another network.
--
Brian Tillman [MVP-Outlook]

Rich,

I really appreciate you sticking with me this far. I see that you're trying
to have me do an "end-around" the Verzon outgoing server. I tried everything
you said below, and everything with Gmail worked as you said (I even got
Gmail's welcoming message in my Outlook Inbox), except that (again) checking
the outgoing SSL box produced an error message that the server doesn't
support SSL. The furthest I got was with a Gmail-modified Outlook account
that (a) requires SMTP authentication and logging onto my new Gmail account,
and (b) has been set in Advanced to an incoming port of 995 and an outgoing
port of 465, with both SSL boxes unchecked. This attempt did not trip over an
unknown server, or SSL, but it timed out after 5 minutes for a trivial
outgoing email.

Do you think there's any point in further pursuing this line of workaround?

You might notice that another person (whose name and posting I cannot see at
this time) responded to my previous message that I need to determine and
coordinate with whatever ISP I'm hooked up with down here in Phoenix. I
looked in the business white pages, and Verizon shows virtually no land-line
(meaning DSL) presence here, so I'm obviously with a different ISP.

"Rich/rerat" wrote:

John Mc,
All you need is to get one GMAIL acct, for now.
Read the info on this webpage, it will give you instructions on setting
GMAIL acct in Outlook.
http://mail.google.com/support/bin/a...y?answer=75291 , then Go to
www.gmail.com create an email acct. Make sure that you set up the acct to
use POP forwarding so you can download your GMAIL into you Outlook Inbox,
and be able to utilize Outlook rules process.

Then use the GMAIL outgoing server settings in your Each of your Verizon
accts, this is for Outlook2003, other versions run similar procedures.

1. When you open each Verizon email settings in Outlook Leave the
pop.verizon.net setting alone BUT change smtp.verizon.net TO smtp.gmail.com
in the Outgoing server box.
Leave the Verizon Logon Username/Password alone, on this page/window.
2. Then Press More settings button Server tab Check box, My outgoing
server requires Authenication.
3. Select "Log on using..." , Put your GMAIL Username & password in the
appropriate boxes.
4. On the Advance for each of your Verizon accts, you can leave Port:110 for
the incoming server. And Do Not check the box for encrypted (SSL)
connection.
5. Change the outgoing mail server Port Setting to Port: 465, as the page
instructs you. And check the box for encrypted (SSL) connection.
6. You can also increase the timeout setting, if necessary.


Once you
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"John Mc" wrote in message
...
I am retired, and this notebook computer goes with us to various places on
short-term vacations. So, unfortunately, I have no known "work ISP" at our
varying destinations. Therefore, it seems that my practical options are your
suggestions 3a (which I will pursue), 3b (which I'm now doing, clumsily),
and
3c(1). I want nothing to do with AOL.

I know nothing about Gmail. Are you suggesting (1) using Gmail accounts
INSTEAD of Verizon (which I would think would cause a lot of problems
"replying to" or "forwarding" emails received on the Verizon accounts, just
as using the Verizon webmail site does), or (2) simply copying the port
setting from a new Gmail account to modify my existing Verizon outgoing port
number. Can you give me a URL for Gmail?

Thanks again

Rich/rerat" wrote:

John Mc,
1. So you are saying that it works fine when at Home, and connected to
Verizon, but will not work from WORK?
2. Is this a notebook that you take from Home to Work, and back again?
If your Work ISP is not Verizon, or a different type of Verizon service.
Verizon may be blocking access to their outgoing mail servers, since you
are
not connected to your Home service.
3. Which leaves you with the following solutions:
a. See if there is a setting for travelers from Verizon.
b. Use their webmail interface when not at Home.
c. Set up a Gmail account, and try using their Outgoing Mail server
settings in Verizon Accts.
1. You might consider getting 4 new GMAIL accts to replace those 4
Verizon accts, I don't know the limitations of how many accts you can
have.
2. AOL offers free email accts, (you can have multiple ones),
utilizing either POP3 or IMAP accts. Plus access to their outgoing mail
servers using alternate PORTS.
d. Create Dummy Verizon accts, using your Work place's ISP Outgoing
Mail
server setting. You will need to remember to select those accts before
sending email from Work, to appear that you are sending from your Verizon
acct. You will need to set these accts to "Send Only".
You may run into a problem with Items #3c & #3d, if you send out a lot of
emails through those Verizon accounts. Gmail (or alternate email service)
or
your Work ISP Mail service, may block because of excessive bandwidth use.

I hate to be a kill joy, but if your accts are contracted out to MSN from
Verizon. There has been instances where MSN/HotMail mail servers that
download to Outlook Express, Outlook, or other email applications, have
been
out of commission for up to a week, or more. And the only thing that you
could do is use the webmail interface for those accts, to view or send
mail
messages from those accts. Until they fixed the problem.

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"John Mc" wrote in message
...
Rich, the answer to #1 is yes, at home Outlook sends messages just fine.
And
since I've changed nothing regarding anti-virus software or toolbars since
it
worked at home, I would think #3 and #4 do not apply (but thanks for
considering these possibilities). Than leaves #2, and the possibility of
server problems. But I've had this problem for over a week, and I don't
think
Verizon would be "down" for that long.

I asked them about other port numbers, and they say they do not have any
ports except 110 incoming and 25 outgoing.

I will try their customer service dept rather than tech support to ask
about
settings for travelers.

Thanks

"Rich/rerat" wrote:

John Mc,
1. Have you ever been able to send message through your Verizon from
Outlook?
Your original settings might have been okay, but Verizon may have had
server
problems. The past few days.
2. Are you connected to Verizon's ISP when trying to send email?
If you are using another ISP for your Internet connection, Verizon may
block
access to their outgoing servers. You will need to contact them, see if
they
have settings for vacationers, or traveling businessmen.
3. If you have a Antivirus program checking incoming/outgoing email,
you
should turn off this feature. Some of these antivirus programs, will
require
that you actually uninstall the program first. Then when you reinstall
it,
choose the Custom Installation feature, and make sure that you do not
select
Email scanning.
4. Also if you have a toolbar, such as Google or Yahoo, make sure that
it
is
not blocking Verizon, I personally don't use them, so you will need to
find
the feature to allow sites.

As I stated earlier, when looking at Verizon's website, it seems that
they
use multiple email services to provide email function to their
customers.
You need to contact them, and see what email service is handling your
acct(s), and the settings that are required. If they say that they only
provide settings for Outlook Express, they are the same as Outlook.

--
Previous Text Snipped to Save Bandwidth When Appropriate

Brian, thank you for getting into this problem.

By "properly authenticate to your own server", I presume you mean checking
"My outgoing server (SMTP) requires authentication" in the Outgoing Server
tab after clicking More Settings in Outlook 2003 account setup. If you mean
something else (or more), please explain. My email accounts have always been
set up with this option turned ON. Why might this not suffice (as you imply
it should)?

Also, can you tell me how to identify the ISP I'm connected to when I'm
travelling to various vacation spots? Here in Scottsdale, AZ, I am connected
to a non-secure condominium wi-fi network, but I can also connect hardwire to
a Cox cable modem. I have no problem receiving emails or getting Internet
access on either of these connections. But is there any generic way, online,
to identify a wi-fi ISP and get its outgoing port numbers and any other
required settings?

Thanks for any help help you can give me.

"Brian Tillman" wrote:

John Mc wrote:

I am retired, and this notebook computer goes with us to various
places on short-term vacations. So, unfortunately, I have no known
"work ISP" at our varying destinations. Therefore, it seems that my
practical options are your suggestions 3a (which I will pursue), 3b
(which I'm now doing, clumsily), and 3c(1). I want nothing to do with
AOL.

If you are traveling with your PC and connect to different ISPs, then you
must either change your account to use the SMTP server of the ISP to which
you connect, or you must properly authenticate to your own server. Many
ISPs do not like to transmit messages on their networks that appear to come
from another network.
--
Brian Tillman [MVP-Outlook]

John Mc wrote:

By "properly authenticate to your own server", I presume you mean
checking "My outgoing server (SMTP) requires authentication" in the
Outgoing Server tab after clicking More Settings in Outlook 2003
account setup. If you mean something else (or more), please explain.
My email accounts have always been set up with this option turned ON.
Why might this not suffice (as you imply it should)?

That's what I mean. That's typically the way you make sure you can send no
matter what network you're on. The domain of the outgoing server should
match the domain of the sending address, as well, but I assume that's
already true.

Also, can you tell me how to identify the ISP I'm connected to when
I'm travelling to various vacation spots? Here in Scottsdale, AZ, I
am connected to a non-secure condominium wi-fi network, but I can
also connect hardwire to a Cox cable modem. I have no problem
receiving emails or getting Internet access on either of these
connections. But is there any generic way, online, to identify a
wi-fi ISP and get its outgoing port numbers and any other required
settings?

I don't know of any generic way.
--
Brian Tillman [MVP-Outlook]

John Mc,
I read more on the internet about this, you are in a Catch-22 situation with
Verizon, as your Home ISP/DSL service. Is it possible to get another HiSpeed
Internet service in your area? It seems what I read, Verizon offers very
little customer service, and not a flexible Internet/Mail service. But that
is just my opinion.

This is what I have figured out, about your problem with Verizon. I know it
may seem that I am stating the obvious to you.
1. While connected to them at "Home" you cannot send email through another
company's outgoing mail server.
a. On the non-Verizon mail accts you need to put the verizon outgoing
server name and settings, if you want to send mail through those accts while
connected to Verizon..
2. While away from Home, your Verizon email accts cannot send through the
Verizon outgoing email server, while connected through another service.
a. So the GMAIL by-pass will only work if you are not connected to
Verizon DSL.
3. Since you are a verizon customer, and they seem to allow AOL Mail on
their service, I know you don't want to hear this. You might try creating a
single AOL Mail acct like you did Gmail. After getting an AOL acct.
a. In Outlook2003 TOOLS Email Accts Add New Acct Select POP3 acct
Use the following server information.
Incoming Server: pop.aol.com
Outgoing Server: smtp.aol.com
On the Advance tab under more settings.
Incoming Mail Server Port:110 No checkmark for SSL connection.
Outgoing Mail Server Port:587 Checkmark for SSL connection.
b. You might consider setting your server timeout to the MAX, 10 mins.
If you have not deleted your GMail acct from Outlook, you might try
increasing the timeout setting to 10 mins, and see if you can send through
that acct.
c. See if you can send test messages from the AOL acct. If you can, then
you might be able add the Outgoing Mail server settings to your Verizon
accts. This may or may not work.
4. Or wait just wait, until you are away from Home and the Verizon service,
and try utilizing the Outgoing server settings from either GMail or AOL in
your Verizon accts.

I don't know what else I can offer. I know that this might not be any help
to you.

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"John Mc" wrote in message
...
Rich,

I really appreciate you sticking with me this far. I see that you're trying
to have me do an "end-around" the Verzon outgoing server. I tried everything
you said below, and everything with Gmail worked as you said (I even got
Gmail's welcoming message in my Outlook Inbox), except that (again) checking
the outgoing SSL box produced an error message that the server doesn't
support SSL. The furthest I got was with a Gmail-modified Outlook account
that (a) requires SMTP authentication and logging onto my new Gmail account,
and (b) has been set in Advanced to an incoming port of 995 and an outgoing
port of 465, with both SSL boxes unchecked. This attempt did not trip over
an
unknown server, or SSL, but it timed out after 5 minutes for a trivial
outgoing email.

Do you think there's any point in further pursuing this line of workaround?

You might notice that another person (whose name and posting I cannot see at
this time) responded to my previous message that I need to determine and
coordinate with whatever ISP I'm hooked up with down here in Phoenix. I
looked in the business white pages, and Verizon shows virtually no land-line
(meaning DSL) presence here, so I'm obviously with a different ISP.

"Rich/rerat" wrote:

John Mc,
All you need is to get one GMAIL acct, for now.
Read the info on this webpage, it will give you instructions on setting
GMAIL acct in Outlook.
http://mail.google.com/support/bin/a...y?answer=75291 , then Go to
www.gmail.com create an email acct. Make sure that you set up the acct
to
use POP forwarding so you can download your GMAIL into you Outlook Inbox,
and be able to utilize Outlook rules process.

Then use the GMAIL outgoing server settings in your Each of your Verizon
accts, this is for Outlook2003, other versions run similar procedures.

1. When you open each Verizon email settings in Outlook Leave the
pop.verizon.net setting alone BUT change smtp.verizon.net TO
smtp.gmail.com
in the Outgoing server box.
Leave the Verizon Logon Username/Password alone, on this page/window.
2. Then Press More settings button Server tab Check box, My outgoing
server requires Authenication.
3. Select "Log on using..." , Put your GMAIL Username & password in the
appropriate boxes.
4. On the Advance for each of your Verizon accts, you can leave Port:110
for
the incoming server. And Do Not check the box for encrypted (SSL)
connection.
5. Change the outgoing mail server Port Setting to Port: 465, as the page
instructs you. And check the box for encrypted (SSL) connection.
6. You can also increase the timeout setting, if necessary.


Once you
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I'm having the same problem on a laptop & desktop all of a sudden. Only
difference is my accounts are with comcast not verizon so I don't think
that's the issue.

Comcast says it's a MS issue and from research it appears that 2002 had the
same problem and recommends setting up a new e-mail account.

Anybody come up with a better answer??

"Rich/rerat" wrote:

John Mc,
1. Have you ever been able to send message through your Verizon from
Outlook?
Your original settings might have been okay, but Verizon may have had server
problems. The past few days.
2. Are you connected to Verizon's ISP when trying to send email?
If you are using another ISP for your Internet connection, Verizon may block
access to their outgoing servers. You will need to contact them, see if they
have settings for vacationers, or traveling businessmen.
3. If you have a Antivirus program checking incoming/outgoing email, you
should turn off this feature. Some of these antivirus programs, will require
that you actually uninstall the program first. Then when you reinstall it,
choose the Custom Installation feature, and make sure that you do not select
Email scanning.
4. Also if you have a toolbar, such as Google or Yahoo, make sure that it is
not blocking Verizon, I personally don't use them, so you will need to find
the feature to allow sites.

As I stated earlier, when looking at Verizon's website, it seems that they
use multiple email services to provide email function to their customers.
You need to contact them, and see what email service is handling your
acct(s), and the settings that are required. If they say that they only
provide settings for Outlook Express, they are the same as Outlook.

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"John Mc" wrote in message
...
Thanks for trying to help, Rich. I tried all three other port settings
WITHOUT checking the SSL box, and I got the same error message. When I tried
the four ports (including #25) with that box checked, I got a different
error
message:

"Task 'John and Beth - Sending' reported error (0x800CCC7D) : 'Your outgoing
(SMTP) server does not support SSL-secured connections. If SSL-secured
connections have worked in the past, contact your server administrator or
Internet service provider (ISP)."

I've never checked that box in the past.

Any further suggestions would be appreciated. Thanks.

"Rich/rerat" wrote:

John Mc,
I was replying to AMuglach, the OP of the thread, I failed to see that I
was
replying to your posting, in the thread, your message or question was not
part of the posting.

I do not have a verizon acct, and couldn't go to far into their Help
pages,
but a glimpse through their website, it appears that have multiple mail
services handling their customers email accts. Such as Yahoo, MSN,
Hotmail,
AOL, etc...

What you might need to do is change the Outgoing Server port settings from
the default Port:25, in your Outlook application. If you PC is behind a
router or has a firewall/security program installed. Make sure that the
router or firewall/security program is not set to block the below listed
Ports.

In Outlook 2003 Tools Email Accrs Change or View Email accts Select a
Verizon acct one by one Change button More Settings Button Advance Tab
Change Outgoing Server Port setting to one of the following common Port
settings, it will be trial an error.
Port: 465
Port: 587
Port: 995
I would also increase the timeout setting a minute or two. Also make sure
the box is "checked" for just the outgoing server:
"This server requires an encrypted connection (SSL).
Then test and see if you can send an email message. If you can't try
another
port setting. If it works then, change the setting for each of your other
Verizon Accts.

If that fails, you need check their website for your particular mail
service, or call Verizon, and ask assistance in setting up their email
accts.

Previous Text Snipped to Save Bandwidth When Appropriate


"John Mc" wrote in message
...
Rich,

I couldn't tell from your reply, whether or not you saw MY description of
a
problem identical to AMuglach's; I gave a lot more detail about the error
messages. The SMTP server I have always specified (successfully) for
Verizon
is: "outgoing.verizon.net". Are you suggesting something diffferent?

By the way, two additional facts I forgot to mention: (1) I removed and
reinstalled Outlook 2003, in case my software had become corrupted; that
made
no difference. (2) I CAN send emails using Verizon's website, from the
same
4
email addresses I use with Outlook. It's just much clumsier: only one
account
(address) at a time, and (worst of all) NO address-book capability that I
know of. I have to copy/paste each address from my Outlook address book.

Thanks for any help you can give me.

"Brian Tillman" wrote:

John Mc wrote:

I couldn't tell from your reply, whether or not you saw MY
description of a problem identical to AMuglach's;

You didn't describe anything. Your message included AMuglach's message and
nothing else.
--
Brian Tillman [MVP-Outlook]


I am now having the same problem with Comcast. It started just a few days
ago. I called Comcast. They have checked everything and I can also receive
emails but not send them. I can send emails from the Comcast site, but not
from Outlook. They also recommended contacting Microsoft. Can anyone help?

tb-moore wrote:

I am now having the same problem with Comcast. It started just a few
days ago. I called Comcast. They have checked everything and I can
also receive emails but not send them. I can send emails from the
Comcast site, but not from Outlook. They also recommended contacting
Microsoft. Can anyone help?

And you, too, have included no details of any kind.
--
Brian Tillman [MVP-Outlook]