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pst file error.



 
 
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  #1  
Old April 18th 08, 03:07 PM posted to microsoft.public.outlook.installation
Justin
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Posts: 25
Default pst file error.

when tring to open a pst file i get error message "this file is not a
personal folders file". just worked through coping from cd because of access
denied issue. what am I doing wrong? thanks.
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  #2  
Old April 18th 08, 03:37 PM posted to microsoft.public.outlook.installation
DL
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Posts: 2,598
Default pst file error.

If you copied from cd to hd you need to browse to the file in Explorer,
select properties and turn off the read only flag.
If however in copying the file you overwrote an existing pst you may have
corrupted the file & or any outlook profile

"Justin" wrote in message
...
when tring to open a pst file i get error message "this file is not a
personal folders file". just worked through coping from cd because of
access
denied issue. what am I doing wrong? thanks.



  #3  
Old April 18th 08, 03:37 PM posted to microsoft.public.outlook.installation
Brian Tillman
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Posts: 17,452
Default pst file error.

Justin wrote:

when tring to open a pst file i get error message "this file is not a
personal folders file". just worked through coping from cd because of
access denied issue. what am I doing wrong? thanks.


You removed the read-only attribute, correct?

If you see the error you report, then chances are the PST is toast and that
the toast was made when the CD was burned. The usual cause is that Outlook
was open when the PST was burned to CD, but I've seen anecdotal evidence
that some CD burning software simply doesn't handle PSTs well in any event.
You might be able to find a commercially-available PST repair application
that can correct the problem.
--
Brian Tillman [MVP-Outlook]

 




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