![]() |
Upgrade problem from 2003 to 2007
There seems to be a compatibility issue between the OL 2003 and OL 2007 and I
think it is the way I upgraded. OL 2007 is very unstable - crashes constantly, freezes, comes up with an error message "The document template is not valid" whenever I try to create an email, open an email, create an appointment, a task etc. I also do not have an address book, even though I imported my contacts. I understand you have to create a link so that Outlook will use your contacts as your address book. I have followed the steps set out by Microsoft but my Contacts is greyed out and I can't select it to link as my address book. Something is seriously wrong with it. Dell have told me I need to use the Import/Export Wizard to transfer my settings across (this was 12 months ago I did the initial transfer using Files and Transfer Wizard in XP). I run Vista Home Premium on this new laptop with Office 2007. Can I delete everything, do a fresh install of 2007 and create my contacts from scratch and set up my email addresses again? |
Upgrade problem from 2003 to 2007
If you upgraded from 2003 to 2007 you shouldnt need to have done anything.
2007 should have connected with your origonal data file, unless you opted to create a new one, thus your mail & contacts would have been in place. Does the set of Personal Folders you are currently using contain your old mail? If you search to include hidden for *.pst what named files does it return and the sizes & date stamps? "Dee" wrote in message ... There seems to be a compatibility issue between the OL 2003 and OL 2007 and I think it is the way I upgraded. OL 2007 is very unstable - crashes constantly, freezes, comes up with an error message "The document template is not valid" whenever I try to create an email, open an email, create an appointment, a task etc. I also do not have an address book, even though I imported my contacts. I understand you have to create a link so that Outlook will use your contacts as your address book. I have followed the steps set out by Microsoft but my Contacts is greyed out and I can't select it to link as my address book. Something is seriously wrong with it. Dell have told me I need to use the Import/Export Wizard to transfer my settings across (this was 12 months ago I did the initial transfer using Files and Transfer Wizard in XP). I run Vista Home Premium on this new laptop with Office 2007. Can I delete everything, do a fresh install of 2007 and create my contacts from scratch and set up my email addresses again? |
All times are GMT +1. The time now is 04:47 AM. |
Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 2.4.0
Copyright ©2004-2006 OutlookBanter.com