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Very confusing problem!!!
Hope someone can help me cause this is making me pull my hair out!
Some of our users are having trouble connecting to our exchange 2003 server, whether this is going through the VPN or RPC over http. It is constantly coming up with the request for their username and password. I have reset their password on both their local DC and also on the Exchange server but still i am getting this error. I have tried deleting and recreating their outlook profile and also re-installing outlook but to no avail. Other users within the same sites are working ok! Help Simon |
Very confusing problem!!!
Simon,
I've had a similar issue. I found that I need to enter username and password a total of 11 to 13 times for it to accept the credentials. I also tried changing the password but still had the same result. I can consistently launch Outlook and use it. I just have to enter my p/w 13 times. I'm guessing it has to do with SP3 Although I have the standard Office 2003 applications installed, I also have OneNote 2007 and Visio 2007 installed. SP3 rendered my screen clipping functionality and the ability to paste into OneNote useless. I'm afraid to open Visio. Good Luck! Merlin66 "Simon" wrote: Hope someone can help me cause this is making me pull my hair out! Some of our users are having trouble connecting to our exchange 2003 server, whether this is going through the VPN or RPC over http. It is constantly coming up with the request for their username and password. I have reset their password on both their local DC and also on the Exchange server but still i am getting this error. I have tried deleting and recreating their outlook profile and also re-installing outlook but to no avail. Other users within the same sites are working ok! Help Simon |
Very confusing problem!!!
Thanks for your reply
I have tried entering the credentials numerous times but to no avail!! Also i re-installed Office so i know it won't have been SP3 that was causing the problem. Any further suggestions??? Thanks "Merlin66" wrote: Simon, I've had a similar issue. I found that I need to enter username and password a total of 11 to 13 times for it to accept the credentials. I also tried changing the password but still had the same result. I can consistently launch Outlook and use it. I just have to enter my p/w 13 times. I'm guessing it has to do with SP3 Although I have the standard Office 2003 applications installed, I also have OneNote 2007 and Visio 2007 installed. SP3 rendered my screen clipping functionality and the ability to paste into OneNote useless. I'm afraid to open Visio. Good Luck! Merlin66 "Simon" wrote: Hope someone can help me cause this is making me pull my hair out! Some of our users are having trouble connecting to our exchange 2003 server, whether this is going through the VPN or RPC over http. It is constantly coming up with the request for their username and password. I have reset their password on both their local DC and also on the Exchange server but still i am getting this error. I have tried deleting and recreating their outlook profile and also re-installing outlook but to no avail. Other users within the same sites are working ok! Help Simon |
Very confusing problem!!!
Version of outlook?
if 2007, see http://support.microsoft.com/default...b;en-us;956531 -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Simon" wrote in message ... Hope someone can help me cause this is making me pull my hair out! Some of our users are having trouble connecting to our exchange 2003 server, whether this is going through the VPN or RPC over http. It is constantly coming up with the request for their username and password. I have reset their password on both their local DC and also on the Exchange server but still i am getting this error. I have tried deleting and recreating their outlook profile and also re-installing outlook but to no avail. Other users within the same sites are working ok! Help Simon |
Very confusing problem!!!
Hi
We are using both 2003 and 2007 I have got around the problem by setting up the users to use RPC over http but have enabled the settings so that on both fast and slow networks to use http first. When they use tcp/ip that is when the problem occurs and if anyone can shed any light as to why this problem has occured i would love to know why!! Thanks Simon "Diane Poremsky [MVP]" wrote: Version of outlook? if 2007, see http://support.microsoft.com/default...b;en-us;956531 -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Simon" wrote in message ... Hope someone can help me cause this is making me pull my hair out! Some of our users are having trouble connecting to our exchange 2003 server, whether this is going through the VPN or RPC over http. It is constantly coming up with the request for their username and password. I have reset their password on both their local DC and also on the Exchange server but still i am getting this error. I have tried deleting and recreating their outlook profile and also re-installing outlook but to no avail. Other users within the same sites are working ok! Help Simon |
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