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#1
December 19th 08, 10:11 PM
posted to microsoft.public.outlook.installation
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Office Outlook
When I try to open my Office Outlook it will bring up the message "Unable to
open your default email folders. The file is not an offline folder file. Then I click ok and the program will close. I can't get it open at all...what can I do to fix this? 
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#2
December 20th 08, 10:19 AM
posted to microsoft.public.outlook.installation
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Office Outlook
When did this start? Sounds like your OST (offline folder) file might have
been deleted/damaged/etc. Have you had the IT folks in your office check it out and possibly resync your Exchange mailbox with your laptop's offline store? "Jamie" wrote in message ... When I try to open my Office Outlook it will bring up the message "Unable to open your default email folders. The file is not an offline folder file. Then I click ok and the program will close. I can't get it open at all...what can I do to fix this?
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#3
December 23rd 08, 03:36 AM
posted to microsoft.public.outlook.installation
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Office Outlook
Hi there. I cannot get outlook 2007 to open either. I also get the message
about the OST file, but I have never used the program before. It will not open at all. First, I get a message reading: " The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action." I click ok and then I get the message about the *.ost file as listed by the first post. Please help this newbie!! Many thanks! -- Debbie "Vince Averello" wrote: When did this start? Sounds like your OST (offline folder) file might have been deleted/damaged/etc. Have you had the IT folks in your office check it out and possibly resync your Exchange mailbox with your laptop's offline store? "Jamie" wrote in message ... When I try to open my Office Outlook it will bring up the message "Unable to open your default email folders. The file is not an offline folder file. Then I click ok and the program will close. I can't get it open at all...what can I do to fix this?
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#4
December 27th 08, 06:32 PM
posted to microsoft.public.outlook.installation
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Office Outlook
"Debbie" wrote in message
... Hi there. I cannot get outlook 2007 to open either. I also get the message about the OST file, but I have never used the program before. It will not open at all. First, I get a message reading: " The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action." I click ok and then I get the message about the *.ost file as listed by the first post. You disn't set up Outlook properly at the outset. Wht did you choose an Exchange account if you don't use Exchange? Use the Mail applet in Control Panel to remove the Exchange account and define the type of account you intend to use. -- Brian Tillman [MVP-Outlook]
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