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#1
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Hi,
I was using XP Home with Outlook 2002 (or 2003, possibly 2000), when my laptop had a Blue Screen crash. On restart, Outlook showed the PST as corrupt and offered to run ScanPST. After running ScanPST, the resulting Outlook was blank! I check the PST file and it showed file size of zero. I then removed the hard drive so that the data on the drive would not be overwritten. How can I recover emails? I probably had 500MB worth. Thanks |
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#2
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You can restore from backup when you created one.
Otherwise, the scanpst.exe utility created a copy of your pst-file as well when trying a to do a repair (this option is selected by default). It is created in the same directory as your original pst-file. You can try a 3rd party repair utility to see if they can recover your data. Note that these tools don't come cheap so try their demo versions first to see if there is actually something to recover left. I've had great results with Advanced Outlook Repair from DataNumen; http://addins.howto-outlook.com/datanumen_outlookrepair If you decide to order use DNC-PUXB-HT to get a discount. Another recover utility is OutlookFIX from Cimaware; http://addins.howto-outlook.com/cimaware_outlookfix -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Falcon" wrote in message news ![]() Hi, I was using XP Home with Outlook 2002 (or 2003, possibly 2000), when my laptop had a Blue Screen crash. On restart, Outlook showed the PST as corrupt and offered to run ScanPST. After running ScanPST, the resulting Outlook was blank! I check the PST file and it showed file size of zero. I then removed the hard drive so that the data on the drive would not be overwritten. How can I recover emails? I probably had 500MB worth. Thanks |
#3
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Roady,
What is the backup file name? So this would be a backup of the PST BEFORE ScanPST tries to recover the file? As for recovering from backup, at that time I did not have one. Thanks for your reply. |
#4
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The name would be the same as the original pst-file but only with a .bak
extension instead of a .pst extension. This would indeed be a copy of the pst-file unmodified by scanpst.exe. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Falcon" wrote in message ... Roady, What is the backup file name? So this would be a backup of the PST BEFORE ScanPST tries to recover the file? As for recovering from backup, at that time I did not have one. Thanks for your reply. |
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