Outlook 2007 Hangs
 

Hello!
I installed Outlook 2007 in my PC, and have configured my exchange account.
Ever since I have configured my account, my Outlook hangs quite frequently.
Have tried disabling some of the add-ins, and have also disabled instant
search and RSS feeds. But, the problem remains the same
I am also not able to install the update patch for Outlook (KB933493)
It is giving an error "The expected version of the product was not found on
the system"
I would be really greatfull if somebody could help me to get rid of this
problem.

Outlook 2007 Hangs
 

When you already have applied Service Pack 2 for Office 2007, then you won't
need that update as Service Pack 2 supersedes that update.
Does it work correctly in Outlook Safe Mode?
Start- Run; outlook.exe /safe

When exactly does it hang?
If upon send/receive interval, uninstall your virus scanner's integration
with Outlook and try again.
See http://www.msoutlook.info/question/20

Additionally see;
http://www.howto-outlook.com/faq/outlookdoesntstart.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Test Site" Test wrote in message
...
Hello!
I installed Outlook 2007 in my PC, and have configured my exchange
account.
Ever since I have configured my account, my Outlook hangs quite
frequently.
Have tried disabling some of the add-ins, and have also disabled instant
search and RSS feeds. But, the problem remains the same
I am also not able to install the update patch for Outlook (KB933493)
It is giving an error "The expected version of the product was not found
on
the system"
I would be really greatfull if somebody could help me to get rid of this
problem.

Outlook 2007 Hangs
 

Thank you for the sugesstion
Tried opening in Safe mode, but the issue remains the same. Also tried
disabling the add ins.
It does not hang on one particular action (like send/receive), but hangs at
any instant like drafting mails or opening a mail etc.
Also tried scanpst and scanost, but the issue is not solved


"Roady [MVP]" wrote:

When you already have applied Service Pack 2 for Office 2007, then you won't
need that update as Service Pack 2 supersedes that update.
Does it work correctly in Outlook Safe Mode?
Start- Run; outlook.exe /safe

When exactly does it hang?
If upon send/receive interval, uninstall your virus scanner's integration
with Outlook and try again.
See http://www.msoutlook.info/question/20

Additionally see;
http://www.howto-outlook.com/faq/outlookdoesntstart.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Test Site" Test wrote in message
...
Hello!
I installed Outlook 2007 in my PC, and have configured my exchange
account.
Ever since I have configured my account, my Outlook hangs quite
frequently.
Have tried disabling some of the add-ins, and have also disabled instant
search and RSS feeds. But, the problem remains the same
I am also not able to install the update patch for Outlook (KB933493)
It is giving an error "The expected version of the product was not found
on
the system"
I would be really greatfull if somebody could help me to get rid of this
problem.