Windows Vista32, Office 2003 Professional, PST Backup working until 9/15/09,
set for automatic backup every 7 days. Just discovered not working.
Selected File/Backup, received "(no files set for backup)" and "No personal
folders files are currently open", Addins shows installed and selected. I
have two different .pst files in correct location. Used to be able to select
both to be backed up. Backup stopped working and I did not notice it.
Uninstalled/downloaded new version (v11.0.6024.0 dated
10/24/03)/restarted/installed.
No change. Reset addins registry cache. No change.
Not sure what to try next. Will continue to backup manually, but really
like the Backup addin.

Within Outlook, FileBackup, does not the backup window open, allowing you
to select the options?

"desertdad" wrote in message
...
Windows Vista32, Office 2003 Professional, PST Backup working until
9/15/09,
set for automatic backup every 7 days. Just discovered not working.
Selected File/Backup, received "(no files set for backup)" and "No
personal
folders files are currently open", Addins shows installed and selected. I
have two different .pst files in correct location. Used to be able to
select
both to be backed up. Backup stopped working and I did not notice it.
Uninstalled/downloaded new version (v11.0.6024.0 dated
10/24/03)/restarted/installed.
No change. Reset addins registry cache. No change.
Not sure what to try next. Will continue to backup manually, but really
like the Backup addin.

"DL" wrote:

Within Outlook, FileBackup, does not the backup window open, allowing you
to select the options?

"desertdad" wrote in message
...
Windows Vista32, Office 2003 Professional, PST Backup working until
9/15/09,
set for automatic backup every 7 days. Just discovered not working.
Selected File/Backup, received "(no files set for backup)" and "No
personal
folders files are currently open", Addins shows installed and selected. I
have two different .pst files in correct location. Used to be able to
select
both to be backed up. Backup stopped working and I did not notice it.
Uninstalled/downloaded new version (v11.0.6024.0 dated
10/24/03)/restarted/installed.
No change. Reset addins registry cache. No change.
Not sure what to try next. Will continue to backup manually, but really
like the Backup addin.


.
Backup windows opens. Says last backup 9/15/09. Initial box with text "Save backup copies of these files", it has "(No files set for backup)". I can select Options and can change the days that set the backup period. In box labled "Backup these files", I get a striing "(No personal folders files are currently open)". In the box labeled "File location", the Browse button is greyed out so I can't even establish a target location for the backed up pst files.
I suspect a registry problem, since everything else is working using both
sets of Personal Folders, but I have no idea on how to fix.

Within Outlook, add-ins is the backup addin ticked?

"desertdad" wrote in message
...


"DL" wrote:

Within Outlook, FileBackup, does not the backup window open, allowing
you
to select the options?

"desertdad" wrote in message
...
Windows Vista32, Office 2003 Professional, PST Backup working until
9/15/09,
set for automatic backup every 7 days. Just discovered not working.
Selected File/Backup, received "(no files set for backup)" and "No
personal
folders files are currently open", Addins shows installed and selected.
I
have two different .pst files in correct location. Used to be able to
select
both to be backed up. Backup stopped working and I did not notice it.
Uninstalled/downloaded new version (v11.0.6024.0 dated
10/24/03)/restarted/installed.
No change. Reset addins registry cache. No change.
Not sure what to try next. Will continue to backup manually, but
really
like the Backup addin.


.
Backup windows opens. Says last backup 9/15/09. Initial box with text
"Save backup copies of these files", it has "(No files set for backup)".
I can select Options and can change the days that set the backup period.
In box labled "Backup these files", I get a striing "(No personal folders
files are currently open)". In the box labeled "File location", the
Browse button is greyed out so I can't even establish a target location
for the backed up pst files.
I suspect a registry problem, since everything else is working using both
sets of Personal Folders, but I have no idea on how to fix.

Backup addin ticked as enabled in the COM addins list.
I have two clips of the backup popups, but I don't know how to post them on this forum.



DL wrote:

Within Outlook, add-ins is the backup addin ticked?
27-Dec-09

Within Outlook, add-ins is the backup addin ticked?

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