Finding contacts in Outlook Web Access
 

I have created a number of contacts but when I use the Find Names tool I
always get 'No entries were found', no matter how much information I supply
about the contact I'm seeking.

Finding contacts in Outlook Web Access
 

Repost to an Exchange group as OWA is not a part of Outlook, but Exchange.

When you do, be sure to specify your version of Exchange and what is the
default address book for searching (5.5 is always the GAL)


--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Kermit asked:

| I have created a number of contacts but when I use the Find Names
| tool I always get 'No entries were found', no matter how much
| information I supply about the contact I'm seeking.

Finding contacts in Outlook Web Access
 

Sorry to be so dim but I don't know what version of Exchange I am using! When
I am logging on to BT Business Email to check my emails I sign in to a screen
which is headed
Microsoft Office
Outlook Web Access
Provided by Microsoft Exchange Server 2003

Once I have logged in I get a screen headed
Microsoft Web Access - Microsoft Internet Explorer (I'm using version 6 of
that).

I can view my emails, reply to them, insert contact data, create folders,
create groups of email addresses etc. What I can't do is get the Find Names
facility to work!

"Milly Staples [MVP - Outlook]" wrote:

Repost to an Exchange group as OWA is not a part of Outlook, but Exchange.

When you do, be sure to specify your version of Exchange and what is the
default address book for searching (5.5 is always the GAL)


--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Kermit asked:

| I have created a number of contacts but when I use the Find Names
| tool I always get 'No entries were found', no matter how much
| information I supply about the contact I'm seeking.

Finding contacts in Outlook Web Access
 

You just told me - Exchange 2003. Now try posting to the Exchange group.
(Hint, there should be a dropdown window where you can select your address
book.)

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Kermit asked:

| Sorry to be so dim but I don't know what version of Exchange I am
| using! When I am logging on to BT Business Email to check my emails I
| sign in to a screen which is headed
| Microsoft Office
| Outlook Web Access
| Provided by Microsoft Exchange Server 2003
|
| Once I have logged in I get a screen headed
| Microsoft Web Access - Microsoft Internet Explorer (I'm using version
| 6 of that).
|
| I can view my emails, reply to them, insert contact data, create
| folders, create groups of email addresses etc. What I can't do is get
| the Find Names facility to work!
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Repost to an Exchange group as OWA is not a part of Outlook, but
|| Exchange.
||
|| When you do, be sure to specify your version of Exchange and what is
|| the default address book for searching (5.5 is always the GAL)
||
||
|| --�
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Kermit asked:
||
||| I have created a number of contacts but when I use the Find Names
||| tool I always get 'No entries were found', no matter how much
||| information I supply about the contact I'm seeking.

Finding contacts in Outlook Web Access
 

Milly
I have solved the problem. Thanks very much for your patience. I eventually
realised that I needed to go to BT and they were able to put me on the right
track

"Milly Staples [MVP - Outlook]" wrote:

Repost to an Exchange group as OWA is not a part of Outlook, but Exchange.

When you do, be sure to specify your version of Exchange and what is the
default address book for searching (5.5 is always the GAL)


--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Kermit asked:

| I have created a number of contacts but when I use the Find Names
| tool I always get 'No entries were found', no matter how much
| information I supply about the contact I'm seeking.