missing information within contacts
 

I hope someone can help me with this issue. Thanks in advance

I am trying to email someone a "contact". However when they receive the
contact it is missing the following.
1. Missing 3 phone numbers out of 5 phone numbers
2. Missing entire notes section
3. Missing the 2nd and 3rd email address

I am using Outlook 2003 with exchange server 2003.

missing information within contacts
 

Give us half a chance to work out what your problem is.....

What version?

How are you emailing them the Contact (exactly how)?

Judy Gleeson, MVP Outlook
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!


"laure ann" laure wrote in message
...
I hope someone can help me with this issue. Thanks in advance

I am trying to email someone a "contact". However when they receive the
contact it is missing the following.
1. Missing 3 phone numbers out of 5 phone numbers
2. Missing entire notes section
3. Missing the 2nd and 3rd email address

I am using Outlook 2003 with exchange server 2003.

missing information within contacts
 

Try using this method:

1) In Tools | Options | Mail Format | Internet Format, under Outlook Rich Text Options, from the drop-down list, select "Send using Outlook rich text format"

2) Create a new email message in rich-text format.

3) Insert the contact as an attachment.

4) Add the recipient.

5) Double-click the recipient address and make sure it's set for "Send in Outlook rich-text format."

6) Send the message.

If that doesn't work, talk to your Exchange administrator about unblocking RTF content to the Internet.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"laure ann" laure wrote in message ...
I hope someone can help me with this issue. Thanks in advance

I am trying to email someone a "contact". However when they receive the
contact it is missing the following.
1. Missing 3 phone numbers out of 5 phone numbers
2. Missing entire notes section
3. Missing the 2nd and 3rd email address

I am using Outlook 2003 with exchange server 2003.

missing information within contacts
 

I am using outlook 2003 (11.2608.5606) setup to exchange 2003

i have test 2 ways for sending the contacts
1. sending vCard
-Select Contact
-Select Actions Forward as vCard (Note that i have configured mail as RTF)
2. fowarding contact *Note that when this option to send within our company
the contact retains all info.
-Select Contact
-Right click select forward contact

Please let me know if i am doing this incorrectly. thanks


"Judy Gleeson, MVP Outlook" wrote:

Give us half a chance to work out what your problem is.....

What version?

How are you emailing them the Contact (exactly how)?

Judy Gleeson, MVP Outlook
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!


"laure ann" laure wrote in message
...
I hope someone can help me with this issue. Thanks in advance

I am trying to email someone a "contact". However when they receive the
contact it is missing the following.
1. Missing 3 phone numbers out of 5 phone numbers
2. Missing entire notes section
3. Missing the 2nd and 3rd email address

I am using Outlook 2003 with exchange server 2003.

missing information within contacts
 

Hello Sue,

Thank you for your suggestion, unfortunately this did not work for me. I
also inquired about RTF content being blocked by exchange and was told that
it was not.

Could this be a bug within Outlook or am I possibly doing something wrong?


"Sue Mosher [MVP-Outlook]" wrote:

Try using this method:

1) In Tools | Options | Mail Format | Internet Format, under Outlook Rich Text Options, from the drop-down list, select "Send using Outlook rich text format"

2) Create a new email message in rich-text format.

3) Insert the contact as an attachment.

4) Add the recipient.

5) Double-click the recipient address and make sure it's set for "Send in Outlook rich-text format."

6) Send the message.

If that doesn't work, talk to your Exchange administrator about unblocking RTF content to the Internet.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"laure ann" laure wrote in message ...
I hope someone can help me with this issue. Thanks in advance

I am trying to email someone a "contact". However when they receive the
contact it is missing the following.
1. Missing 3 phone numbers out of 5 phone numbers
2. Missing entire notes section
3. Missing the 2nd and 3rd email address

I am using Outlook 2003 with exchange server 2003.

missing information within contacts
 

So, what did the user see when you followed the steps I outlined? If they choose File | Save Attachments, what do they see? Did they get your messsage in RTF format?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"laure ann" wrote in message ...
Hello Sue,

Thank you for your suggestion, unfortunately this did not work for me. I
also inquired about RTF content being blocked by exchange and was told that
it was not.

Could this be a bug within Outlook or am I possibly doing something wrong?


"Sue Mosher [MVP-Outlook]" wrote:

Try using this method:

1) In Tools | Options | Mail Format | Internet Format, under Outlook Rich Text Options, from the drop-down list, select "Send using Outlook rich text format"

2) Create a new email message in rich-text format.

3) Insert the contact as an attachment.

4) Add the recipient.

5) Double-click the recipient address and make sure it's set for "Send in Outlook rich-text format."

6) Send the message.

If that doesn't work, talk to your Exchange administrator about unblocking RTF content to the Internet.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"laure ann" laure wrote in message ...
I hope someone can help me with this issue. Thanks in advance

I am trying to email someone a "contact". However when they receive the
contact it is missing the following.
1. Missing 3 phone numbers out of 5 phone numbers
2. Missing entire notes section
3. Missing the 2nd and 3rd email address

I am using Outlook 2003 with exchange server 2003.

missing information within contacts
 

You need to use #2, taking care to make sure that the outgoing message is in rich-text format and that the recipient address is marked for RTF. See http://www.outlookcode.com/d/sendform.htm

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"laure ann" wrote in message ...
I am using outlook 2003 (11.2608.5606) setup to exchange 2003

i have test 2 ways for sending the contacts
1. sending vCard
-Select Contact
-Select Actions Forward as vCard (Note that i have configured mail as RTF)
2. fowarding contact *Note that when this option to send within our company
the contact retains all info.
-Select Contact
-Right click select forward contact

Please let me know if i am doing this incorrectly. thanks


"Judy Gleeson, MVP Outlook" wrote:

Give us half a chance to work out what your problem is.....

What version?

How are you emailing them the Contact (exactly how)?

Judy Gleeson, MVP Outlook
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!


"laure ann" laure wrote in message
...
I hope someone can help me with this issue. Thanks in advance

I am trying to email someone a "contact". However when they receive the
contact it is missing the following.
1. Missing 3 phone numbers out of 5 phone numbers
2. Missing entire notes section
3. Missing the 2nd and 3rd email address

I am using Outlook 2003 with exchange server 2003.