Speed Dialing - Outlook 2002
 

I recently posted this problem twice in both the Outlook General Questions
and Contacts discussion groups but alas without any reply.

Please let someone help!

I have Office Professional XP with SP3 on a Windows XP Home Edition platform.
I wish to add speed dialing entries. Every time I click on the Dialing
Options button in the New Call dialog box to an existing contat OR on the New
Call menu item in the Actions menu, I have a crash with the following message
and parameters.

"Microsoft Outlook has encountered a problem and needs to close.
AppName: outlook.exe AppVer: 10.0.6626.0 ModName: outllib.dll
ModVer: 10.0.6515.0"

I have renamed outllib.dll to outllib.old and repaired the Office
installation. I have removed the complete Office XP Professional suite and
re-installed it from my OEM cd's. The problem occurs with each version of
Office XP from the original discs through to the SP3 patch. I use a voice
modem to make calls to my various contacts without any problem but CANNOT add
speed dialing entries.

Many thanks.