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-   -   my contact list is visible but unable to use my distribution list (http://www.outlookbanter.com/outlook-using-contacts/23862-my-contact-list-visible-but.html)

Lenore August 14th 06 04:26 PM

my contact list is visible but unable to use my distribution list
 
I had to install a new motherboard, processor and memory card, my son saved
my address book. When I open my contacts, all the information is there. When
I open a "New e-mail" and click on "To" to use my select member list i
receive the following message, "The address could not be displayed. The
contacts could not be opened or it may have been deleted or I do not have
permission." AND the select name box is empty. Also i have lists set up for
friends, family and other groups, when i clcik on that in contacts, it opens
and all the names are there. I'm so frustrated i could pull my hair out.
Hopefully someone could guide me in layman's terms. Thank you for taking the
time to read this.

Vince Averello [MVP-Outlook] August 14th 06 04:31 PM

my contact list is visible but unable to use my distribution list
 
Make sure the "Show this folder as an email address book" box is checked
he Right click on the Contacts folder, choose Properties and go to the
Outlook Address Book tab

"Lenore" wrote in message
...
I had to install a new motherboard, processor and memory card, my son saved
my address book. When I open my contacts, all the information is there.
When
I open a "New e-mail" and click on "To" to use my select member list i
receive the following message, "The address could not be displayed. The
contacts could not be opened or it may have been deleted or I do not have
permission." AND the select name box is empty. Also i have lists set up
for
friends, family and other groups, when i clcik on that in contacts, it
opens
and all the names are there. I'm so frustrated i could pull my hair out.
Hopefully someone could guide me in layman's terms. Thank you for taking
the
time to read this.




Lenore August 14th 06 06:04 PM

my contact list is visible but unable to use my distribution list
 
Hi Vince, I did exactly what you recommended and I'm still receiving the same
message. Thank you for taking the time to respond to me.

"Lenore" wrote:

I had to install a new motherboard, processor and memory card, my son saved
my address book. When I open my contacts, all the information is there. When
I open a "New e-mail" and click on "To" to use my select member list i
receive the following message, "The address could not be displayed. The
contacts could not be opened or it may have been deleted or I do not have
permission." AND the select name box is empty. Also i have lists set up for
friends, family and other groups, when i clcik on that in contacts, it opens
and all the names are there. I'm so frustrated i could pull my hair out.
Hopefully someone could guide me in layman's terms. Thank you for taking the
time to read this.


Vince Averello [MVP-Outlook] August 14th 06 06:58 PM

my contact list is visible but unable to use my distribution list
 
See if there are extra folders listed he Tools menu Email accounts
View/Change existing address books Click Next Highlight Outlook Address
Book Click Change

"Lenore" wrote in message
...
Hi Vince, I did exactly what you recommended and I'm still receiving the
same
message. Thank you for taking the time to respond to me.




Lenore August 14th 06 07:17 PM

my contact list is visible but unable to use my distribution l
 
Hi Vince,
I did exactly what you told me and all three options are the same and above
those options, it states what you stated with your first answer. i think I'm
going to have to retype my entire address book and hope and pray it works. i
wonder if my outlook is corrupt? Thanks.
Lenore

"Vince Averello [MVP-Outlook]" wrote:

See if there are extra folders listed he Tools menu Email accounts
View/Change existing address books Click Next Highlight Outlook Address
Book Click Change

"Lenore" wrote in message
...
Hi Vince, I did exactly what you recommended and I'm still receiving the
same
message. Thank you for taking the time to respond to me.






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