"Russ Valentine [MVP-Outlook]" wrote:

Then there are 2 possibilities:
1. You haven't enabled the correct Contacts Folder for display. See if you
ended up with more than one set of PST files or Contacts Folders during your
migration and don't have the correct one showing in the Address Book view
2. Your Outlook Address Book Service is corrupt. Remove it, restart Outlook,
re-add it and configure it the way the article tells you to.
--
Russ Valentine
[MVP-Outlook]
"Lissa" wrote in message
...
Thanks, Russ, I was hoping you would reply! I have followed the
instructions
you have provided in other posts to "install the Outlook Address Book
service" (changing the existing directory, seleccting Outlook Address
Book,
etc.)and those to "mark the Contact folder for use with your Address Book"
(Going to properties for Contacts folder and on the Outlook Address Book
tab
clicking show this folder as an e-mail address book, etc.)

I have done these numerous times, the Contact list is already selected in
the latter. Nothing seems to work to allow me access to addresses. The
only
thing I seem to able to do is go to a name in the Contact list, press
right/click and M and that gives me a new mail message with the name
auto-filled. I can send the message and then next time I mail that person
something, Outlook will auto-fill it again. Otherwise, I have to type in
every e-mail address completely. and continue to get the error message
(quoted above) whenever I click on the Address Book icon (or from drop
down
menu in Tools) or when I click on "To" in a new mail message.

Sure hope you have a solution! Thanks! Lissa


Steve:
Hi Russ, I did all of the above, deleted the service and re-installed it,
all the other settings are correct and I even created new profiles but to no
avail. The moment you click on the address book folder it comes up with the
Contacts folder first, but no contacts.

I am using Outlook 2003 (part of Office SBE) any ideas???