I answered it already.


"Steve" wrote in message
...
Steve:
Hi Russ, I did all of the above, deleted the service and re-installed
it,
all the other settings are correct and I even created new profiles
but to
no
avail. The moment you click on the address book folder it comes up
with
the
Contacts folder first, but no contacts.

I am using Outlook 2003 (part of Office SBE) any ideas???



Russ:

First you said Outlook 2000. Now you say Outlook 2003.
How did you "move" this PST file and configure Outlook to use it?
You most likely have either a corrupt profile or more than one PST file
or
Contacts Folder.
Use Folder List view to examine your profile and describe accurately both
your Outlook version and what you see in your profile.

Steve:

Sorry to go back to my first post, but here I said it was Office 2003
Small
Buisiness Edition.

1. This is a new installation
2. I imported the old pst file (exported from old computer with Office
2003
SBE)
3. No luck with Contacts
4. Delete profile
5. Copy and paste old pst files to new location under local settings
6. Create new profile and point Contacts to Contacts file in Outlook
7. Still no luck
8. Tried pst repair tool
9. No problem found
10. Still no luck with Contacts


Steve:

I guess after a week or more there is no answer to this problem........sad
((

Steve:

Sorry Russ, but no luck, I did exactly that, went back and checked what you
said, also read all I could find about how to do it. My problem stays the
same. I can see my Contacts when I open the contacts folder, but when I click
on the address book icon in the tool bar it shows the right Contacts folder
but no Contacts.

Search as I may, there is only one contacts folder, NO duplicate set of any
..PST file on my computer, and I can see my hidden files and folders.
Everything is set the way it should be according to all the posts I have read.

Pardon me if I am a bit sceptical about Outlook at this time and seriously
concidering migrating to other software for my e-mail, after all is said and
done, it does not seem worth the effort any more, I am sure I tried all the
solutions given as stipulated but have to admit defeat at this point. I guess
the little green men in Outlook won another battle and MS lost another client.

Thanks for your answers and patients.


"Russ Valentine [MVP-Outlook]" wrote:

I answered it already.


"Steve" wrote in message
...
Steve:
Hi Russ, I did all of the above, deleted the service and re-installed
it,
all the other settings are correct and I even created new profiles
but to
no
avail. The moment you click on the address book folder it comes up
with
the
Contacts folder first, but no contacts.

I am using Outlook 2003 (part of Office SBE) any ideas???



Russ:

First you said Outlook 2000. Now you say Outlook 2003.
How did you "move" this PST file and configure Outlook to use it?
You most likely have either a corrupt profile or more than one PST file
or
Contacts Folder.
Use Folder List view to examine your profile and describe accurately both
your Outlook version and what you see in your profile.

Steve:

Sorry to go back to my first post, but here I said it was Office 2003
Small
Buisiness Edition.

1. This is a new installation
2. I imported the old pst file (exported from old computer with Office
2003
SBE)
3. No luck with Contacts
4. Delete profile
5. Copy and paste old pst files to new location under local settings
6. Create new profile and point Contacts to Contacts file in Outlook
7. Still no luck
8. Tried pst repair tool
9. No problem found
10. Still no luck with Contacts


Steve:

I guess after a week or more there is no answer to this problem........sad
((

But the method you posted for how you created a new profile and migrated
your data was incorrect. You've done something wrong. The instructions I
posted work for everyone else.
What do you see listed when you go to Tools E-mail accounts View or
change existing directories or address books Outlook Address Book
Change… ?
--
Russ Valentine
[MVP-Outlook]
"Steve" wrote in message
...

Steve:

Sorry Russ, but no luck, I did exactly that, went back and checked what
you
said, also read all I could find about how to do it. My problem stays the
same. I can see my Contacts when I open the contacts folder, but when I
click
on the address book icon in the tool bar it shows the right Contacts
folder
but no Contacts.

Search as I may, there is only one contacts folder, NO duplicate set of
any
.PST file on my computer, and I can see my hidden files and folders.
Everything is set the way it should be according to all the posts I have
read.

Pardon me if I am a bit sceptical about Outlook at this time and seriously
concidering migrating to other software for my e-mail, after all is said
and
done, it does not seem worth the effort any more, I am sure I tried all
the
solutions given as stipulated but have to admit defeat at this point. I
guess
the little green men in Outlook won another battle and MS lost another
client.

Thanks for your answers and patients.


"Russ Valentine [MVP-Outlook]" wrote:

I answered it already.


"Steve" wrote in message
...
Steve:
Hi Russ, I did all of the above, deleted the service and
re-installed
it,
all the other settings are correct and I even created new profiles
but to
no
avail. The moment you click on the address book folder it comes up
with
the
Contacts folder first, but no contacts.

I am using Outlook 2003 (part of Office SBE) any ideas???



Russ:

First you said Outlook 2000. Now you say Outlook 2003.
How did you "move" this PST file and configure Outlook to use it?
You most likely have either a corrupt profile or more than one PST
file
or
Contacts Folder.
Use Folder List view to examine your profile and describe accurately
both
your Outlook version and what you see in your profile.

Steve:

Sorry to go back to my first post, but here I said it was Office 2003
Small
Buisiness Edition.

1. This is a new installation
2. I imported the old pst file (exported from old computer with Office
2003
SBE)
3. No luck with Contacts
4. Delete profile
5. Copy and paste old pst files to new location under local settings
6. Create new profile and point Contacts to Contacts file in Outlook
7. Still no luck
8. Tried pst repair tool
9. No problem found
10. Still no luck with Contacts


Steve:

I guess after a week or more there is no answer to this
problem........sad
((

"Russ Valentine [MVP-Outlook]" wrote:

But the method you posted for how you created a new profile and migrated
your data was incorrect. You've done something wrong. The instructions I
posted work for everyone else.
What do you see listed when you go to Tools E-mail accounts View or
change existing directories or address books Outlook Address Book
Change… ?

Steve:

Following your route I get the following;
Contacts: Personal Folders (nothing else in the Outlook Address Books window)

Then the option to "remove address book" and below "Show names by
First Last (which is what I use.

Start from the beginning then. Explain how you created this profile and
migrated your data file to this profile. Explain how you confiugred the
Outlook Address Book.
All the necessary instructions have been posted. We cannot determine what
you did wrong without knowing what you actualy did.
--
Russ Valentine
[MVP-Outlook]
"Steve" wrote in message
...


"Russ Valentine [MVP-Outlook]" wrote:

But the method you posted for how you created a new profile and migrated
your data was incorrect. You've done something wrong. The instructions I
posted work for everyone else.
What do you see listed when you go to Tools E-mail accounts View or
change existing directories or address books Outlook Address Book
Change… ?

Steve:

Following your route I get the following;
Contacts: Personal Folders (nothing else in the Outlook Address Books
window)

Then the option to "remove address book" and below "Show names by
First Last (which is what I use.

how do you do this. Step by step please. thank you.

"Russ Valentine [MVP-Outlook]" wrote:

You appear not to be displaying the correct Contacts Folder in the Address
Book Service.
Make sure the Contacts Folder that contains your Contacts is the one you
have enabled as an email address book and added to your address book
service.
--
Russ Valentine
[MVP-Outlook]
"Steve" wrote in message
...


"Russ Valentine [MVP-Outlook]" wrote:

Then there are 2 possibilities:
1. You haven't enabled the correct Contacts Folder for display. See if
you
ended up with more than one set of PST files or Contacts Folders during
your
migration and don't have the correct one showing in the Address Book view
2. Your Outlook Address Book Service is corrupt. Remove it, restart
Outlook,
re-add it and configure it the way the article tells you to.
--
Russ Valentine
[MVP-Outlook]
"Lissa" wrote in message
...
Thanks, Russ, I was hoping you would reply! I have followed the
instructions
you have provided in other posts to "install the Outlook Address Book
service" (changing the existing directory, seleccting Outlook Address
Book,
etc.)and those to "mark the Contact folder for use with your Address
Book"
(Going to properties for Contacts folder and on the Outlook Address
Book
tab
clicking show this folder as an e-mail address book, etc.)

I have done these numerous times, the Contact list is already selected
in
the latter. Nothing seems to work to allow me access to addresses.
The
only
thing I seem to able to do is go to a name in the Contact list, press
right/click and M and that gives me a new mail message with the name
auto-filled. I can send the message and then next time I mail that
person
something, Outlook will auto-fill it again. Otherwise, I have to type
in
every e-mail address completely. and continue to get the error message
(quoted above) whenever I click on the Address Book icon (or from drop
down
menu in Tools) or when I click on "To" in a new mail message.

Sure hope you have a solution! Thanks! Lissa


Steve:
Hi Russ, I did all of the above, deleted the service and re-installed it,
all the other settings are correct and I even created new profiles but to
no
avail. The moment you click on the address book folder it comes up with
the
Contacts folder first, but no contacts.

I am using Outlook 2003 (part of Office SBE) any ideas???

Kathy, oceanside, ca wrote:

I've got a daughter and son-in-law living in Oceanside.

how do you do this. Step by step please. thank you.

Click HelpAbout. State if your Outlook 2000 is in Internet Mail Only mode
(IMO) or Corporate/Workgroup mode (CW).
--
Brian Tillman [MVP-Outlook]