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viewing contacts
I have had to reinstall Outlook 2003 after a system recovery. It has the old
contact list in there somewhere because when I type a letter in the to: box when creating new mail, the rest of the address pops up. But when I try to look at the contact list itself, it says there are no contacts in the folder. I have located the .pst file on my computer - it has 23 MB of data - but I cannot open it. Help! Thanks. |
viewing contacts
You have provided far too little information for anyone here to solve your
problem. This much we can tell you: 1. You are confusing the autocompletion cache with your Contacts data. The two are not related. 2. You also appear to be confusing your "contact list" (who knows what you mean by that?) with your Contacts Folder. I suspect by "contact list" you are referring to what you see in the Outlook Address Book, but that is only a guess because you have not told us what you mean by that term. 3. Why you cannot open your PST file remains a complete mystery to us. Why can't you and what happens when you try? What makes you think your file is not already open? If you examine your Contacts Folder in Outlook, what do you see? Your problems will be easy to solve if you post more accurate and more complete information. -- Russ Valentine [MVP-Outlook] "Sandy" wrote in message ... I have had to reinstall Outlook 2003 after a system recovery. It has the old contact list in there somewhere because when I type a letter in the to: box when creating new mail, the rest of the address pops up. But when I try to look at the contact list itself, it says there are no contacts in the folder. I have located the .pst file on my computer - it has 23 MB of data - but I cannot open it. Help! Thanks. |
viewing contacts
Sorry about my lack of specificity, I'm not that familiar with all the terms.
When I try to open the Outlook.pst file I get a warning saying modifying or editing the file could damage my system, but if I still want to open it, to tell it what program to use. I don't know what program to use to open it and don't want to make the problem worse. I only found the file by turning on the display hidden folders feature and then using the search key to find ..pst files. It found two .pst files, one called outlook1.pst which was only 513KB and outlook1.pst which has the 23MB and which I think must contain all my contact information. When I click on the Address Book icon in Outlook, it shows nothing under either the contacts or outlook address book headings . That is what I meant by contact list - when you open the contact folder it contains nothing - no list to choose from. Yet, when I start to type in a contact e-mail address in the To: box of a new e-mail outgoing message, the rest of the address or addresses that were in the contact folder pop up - which must be the autocompletion cache you referred to. But where is the autocompletion thing getting the address from? I hope this helps you figure out my problem. Thank you. Sandy "Russ Valentine [MVP-Outlook]" wrote: You have provided far too little information for anyone here to solve your problem. This much we can tell you: 1. You are confusing the autocompletion cache with your Contacts data. The two are not related. 2. You also appear to be confusing your "contact list" (who knows what you mean by that?) with your Contacts Folder. I suspect by "contact list" you are referring to what you see in the Outlook Address Book, but that is only a guess because you have not told us what you mean by that term. 3. Why you cannot open your PST file remains a complete mystery to us. Why can't you and what happens when you try? What makes you think your file is not already open? If you examine your Contacts Folder in Outlook, what do you see? Your problems will be easy to solve if you post more accurate and more complete information. -- Russ Valentine [MVP-Outlook] "Sandy" wrote in message ... I have had to reinstall Outlook 2003 after a system recovery. It has the old contact list in there somewhere because when I type a letter in the to: box when creating new mail, the rest of the address pops up. But when I try to look at the contact list itself, it says there are no contacts in the folder. I have located the .pst file on my computer - it has 23 MB of data - but I cannot open it. Help! Thanks. |
viewing contacts
That error message does not appear when you try to open a PST file
correctly. State the steps you are using to open this file. -- Russ Valentine [MVP-Outlook] "Sandy" wrote in message ... Sorry about my lack of specificity, I'm not that familiar with all the terms. When I try to open the Outlook.pst file I get a warning saying modifying or editing the file could damage my system, but if I still want to open it, to tell it what program to use. I don't know what program to use to open it and don't want to make the problem worse. I only found the file by turning on the display hidden folders feature and then using the search key to find .pst files. It found two .pst files, one called outlook1.pst which was only 513KB and outlook1.pst which has the 23MB and which I think must contain all my contact information. When I click on the Address Book icon in Outlook, it shows nothing under either the contacts or outlook address book headings . That is what I meant by contact list - when you open the contact folder it contains nothing - no list to choose from. Yet, when I start to type in a contact e-mail address in the To: box of a new e-mail outgoing message, the rest of the address or addresses that were in the contact folder pop up - which must be the autocompletion cache you referred to. But where is the autocompletion thing getting the address from? I hope this helps you figure out my problem. Thank you. Sandy "Russ Valentine [MVP-Outlook]" wrote: You have provided far too little information for anyone here to solve your problem. This much we can tell you: 1. You are confusing the autocompletion cache with your Contacts data. The two are not related. 2. You also appear to be confusing your "contact list" (who knows what you mean by that?) with your Contacts Folder. I suspect by "contact list" you are referring to what you see in the Outlook Address Book, but that is only a guess because you have not told us what you mean by that term. 3. Why you cannot open your PST file remains a complete mystery to us. Why can't you and what happens when you try? What makes you think your file is not already open? If you examine your Contacts Folder in Outlook, what do you see? Your problems will be easy to solve if you post more accurate and more complete information. -- Russ Valentine [MVP-Outlook] "Sandy" wrote in message ... I have had to reinstall Outlook 2003 after a system recovery. It has the old contact list in there somewhere because when I type a letter in the to: box when creating new mail, the rest of the address pops up. But when I try to look at the contact list itself, it says there are no contacts in the folder. I have located the .pst file on my computer - it has 23 MB of data - but I cannot open it. Help! Thanks. |
viewing contacts
to find the appropriate programI'm probably not opening correctly then. I
get to the file by clicking Start then Search. I ask it to look in All files and folders, including hidden folders. When the two .pst files come up in search results I click on Outlook.pst, the file with 23.8 MB. When I double click on that file a message balloon pops up and says "You are attempting to open a file of the type 'Office Data File' (.pst). These files are used by the operating system and by various programs. Editing or modifying them could damage your system. If you still want to open the file, click Open with, otherwise cancel." If I click Open With, I get two choices, Use the web service to find the appropriate program, or select the program from a list. This is where I am stuck. Thanks for your help "Russ Valentine [MVP-Outlook]" wrote: That error message does not appear when you try to open a PST file correctly. State the steps you are using to open this file. -- Russ Valentine [MVP-Outlook] "Sandy" wrote in message ... Sorry about my lack of specificity, I'm not that familiar with all the terms. When I try to open the Outlook.pst file I get a warning saying modifying or editing the file could damage my system, but if I still want to open it, to tell it what program to use. I don't know what program to use to open it and don't want to make the problem worse. I only found the file by turning on the display hidden folders feature and then using the search key to find .pst files. It found two .pst files, one called outlook1.pst which was only 513KB and outlook1.pst which has the 23MB and which I think must contain all my contact information. When I click on the Address Book icon in Outlook, it shows nothing under either the contacts or outlook address book headings . That is what I meant by contact list - when you open the contact folder it contains nothing - no list to choose from. Yet, when I start to type in a contact e-mail address in the To: box of a new e-mail outgoing message, the rest of the address or addresses that were in the contact folder pop up - which must be the autocompletion cache you referred to. But where is the autocompletion thing getting the address from? I hope this helps you figure out my problem. Thank you. Sandy "Russ Valentine [MVP-Outlook]" wrote: You have provided far too little information for anyone here to solve your problem. This much we can tell you: 1. You are confusing the autocompletion cache with your Contacts data. The two are not related. 2. You also appear to be confusing your "contact list" (who knows what you mean by that?) with your Contacts Folder. I suspect by "contact list" you are referring to what you see in the Outlook Address Book, but that is only a guess because you have not told us what you mean by that term. 3. Why you cannot open your PST file remains a complete mystery to us. Why can't you and what happens when you try? What makes you think your file is not already open? If you examine your Contacts Folder in Outlook, what do you see? Your problems will be easy to solve if you post more accurate and more complete information. -- Russ Valentine [MVP-Outlook] "Sandy" wrote in message ... I have had to reinstall Outlook 2003 after a system recovery. It has the old contact list in there somewhere because when I type a letter in the to: box when creating new mail, the rest of the address pops up. But when I try to look at the contact list itself, it says there are no contacts in the folder. I have located the .pst file on my computer - it has 23 MB of data - but I cannot open it. Help! Thanks. |
viewing contacts
You can't open Outlook data files in Windows Explorer. You can only open
them in Outlook: File Open Outlook Data File. -- Russ Valentine [MVP-Outlook] "Sandy" wrote in message ... to find the appropriate programI'm probably not opening correctly then. I get to the file by clicking Start then Search. I ask it to look in All files and folders, including hidden folders. When the two .pst files come up in search results I click on Outlook.pst, the file with 23.8 MB. When I double click on that file a message balloon pops up and says "You are attempting to open a file of the type 'Office Data File' (.pst). These files are used by the operating system and by various programs. Editing or modifying them could damage your system. If you still want to open the file, click Open with, otherwise cancel." If I click Open With, I get two choices, Use the web service to find the appropriate program, or select the program from a list. This is where I am stuck. Thanks for your help "Russ Valentine [MVP-Outlook]" wrote: That error message does not appear when you try to open a PST file correctly. State the steps you are using to open this file. -- Russ Valentine [MVP-Outlook] "Sandy" wrote in message ... Sorry about my lack of specificity, I'm not that familiar with all the terms. When I try to open the Outlook.pst file I get a warning saying modifying or editing the file could damage my system, but if I still want to open it, to tell it what program to use. I don't know what program to use to open it and don't want to make the problem worse. I only found the file by turning on the display hidden folders feature and then using the search key to find .pst files. It found two .pst files, one called outlook1.pst which was only 513KB and outlook1.pst which has the 23MB and which I think must contain all my contact information. When I click on the Address Book icon in Outlook, it shows nothing under either the contacts or outlook address book headings . That is what I meant by contact list - when you open the contact folder it contains nothing - no list to choose from. Yet, when I start to type in a contact e-mail address in the To: box of a new e-mail outgoing message, the rest of the address or addresses that were in the contact folder pop up - which must be the autocompletion cache you referred to. But where is the autocompletion thing getting the address from? I hope this helps you figure out my problem. Thank you. Sandy "Russ Valentine [MVP-Outlook]" wrote: You have provided far too little information for anyone here to solve your problem. This much we can tell you: 1. You are confusing the autocompletion cache with your Contacts data. The two are not related. 2. You also appear to be confusing your "contact list" (who knows what you mean by that?) with your Contacts Folder. I suspect by "contact list" you are referring to what you see in the Outlook Address Book, but that is only a guess because you have not told us what you mean by that term. 3. Why you cannot open your PST file remains a complete mystery to us. Why can't you and what happens when you try? What makes you think your file is not already open? If you examine your Contacts Folder in Outlook, what do you see? Your problems will be easy to solve if you post more accurate and more complete information. -- Russ Valentine [MVP-Outlook] "Sandy" wrote in message ... I have had to reinstall Outlook 2003 after a system recovery. It has the old contact list in there somewhere because when I type a letter in the to: box when creating new mail, the rest of the address pops up. But when I try to look at the contact list itself, it says there are no contacts in the folder. I have located the .pst file on my computer - it has 23 MB of data - but I cannot open it. Help! Thanks. |
viewing contacts
Thanks, that was the clue I needed. I opened the file through Outlook.
Again it showed nothing in the contacts or address book headings. But I clicked on the Contacts bar to the left below Mail and Calendar and even though it came up empty, it showed two contacts files up above on the left. One of them was labeled contacts in personal folder. I opened that and there it was! A miracle. Now the instructions in MOA make more sense. Thanks for leading me to the solution. Sandy "Russ Valentine [MVP-Outlook]" wrote: You can't open Outlook data files in Windows Explorer. You can only open them in Outlook: File Open Outlook Data File. -- Russ Valentine [MVP-Outlook] "Sandy" wrote in message ... to find the appropriate programI'm probably not opening correctly then. I get to the file by clicking Start then Search. I ask it to look in All files and folders, including hidden folders. When the two .pst files come up in search results I click on Outlook.pst, the file with 23.8 MB. When I double click on that file a message balloon pops up and says "You are attempting to open a file of the type 'Office Data File' (.pst). These files are used by the operating system and by various programs. Editing or modifying them could damage your system. If you still want to open the file, click Open with, otherwise cancel." If I click Open With, I get two choices, Use the web service to find the appropriate program, or select the program from a list. This is where I am stuck. Thanks for your help "Russ Valentine [MVP-Outlook]" wrote: That error message does not appear when you try to open a PST file correctly. State the steps you are using to open this file. -- Russ Valentine [MVP-Outlook] "Sandy" wrote in message ... Sorry about my lack of specificity, I'm not that familiar with all the terms. When I try to open the Outlook.pst file I get a warning saying modifying or editing the file could damage my system, but if I still want to open it, to tell it what program to use. I don't know what program to use to open it and don't want to make the problem worse. I only found the file by turning on the display hidden folders feature and then using the search key to find .pst files. It found two .pst files, one called outlook1.pst which was only 513KB and outlook1.pst which has the 23MB and which I think must contain all my contact information. When I click on the Address Book icon in Outlook, it shows nothing under either the contacts or outlook address book headings . That is what I meant by contact list - when you open the contact folder it contains nothing - no list to choose from. Yet, when I start to type in a contact e-mail address in the To: box of a new e-mail outgoing message, the rest of the address or addresses that were in the contact folder pop up - which must be the autocompletion cache you referred to. But where is the autocompletion thing getting the address from? I hope this helps you figure out my problem. Thank you. Sandy "Russ Valentine [MVP-Outlook]" wrote: You have provided far too little information for anyone here to solve your problem. This much we can tell you: 1. You are confusing the autocompletion cache with your Contacts data. The two are not related. 2. You also appear to be confusing your "contact list" (who knows what you mean by that?) with your Contacts Folder. I suspect by "contact list" you are referring to what you see in the Outlook Address Book, but that is only a guess because you have not told us what you mean by that term. 3. Why you cannot open your PST file remains a complete mystery to us. Why can't you and what happens when you try? What makes you think your file is not already open? If you examine your Contacts Folder in Outlook, what do you see? Your problems will be easy to solve if you post more accurate and more complete information. -- Russ Valentine [MVP-Outlook] "Sandy" wrote in message ... I have had to reinstall Outlook 2003 after a system recovery. It has the old contact list in there somewhere because when I type a letter in the to: box when creating new mail, the rest of the address pops up. But when I try to look at the contact list itself, it says there are no contacts in the folder. I have located the .pst file on my computer - it has 23 MB of data - but I cannot open it. Help! Thanks. |
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