NK2 not working
 

Hi,

I have a user who cached nicknames are not working. It seems to have reset
itself as it can only remember addresses that have been sent to this
morning. However, if I look in the file (which is 1MB big) I can see the
list is jam packed full of addresses. Why can't Outlook read them. I have
tried to recreate the profile by deleting it using the Mail program, and
then deleting all the profilename.* files from app_data\ms\outlook folder,
then recreating the profile with the same name, sent an email to recreate
the nk2 file, closed Outlook and copied the original 1MB nk2 file to the
folder to overwrite the newly created one. This hasn't worked. Please
help.

TIA,

Jarryd

NK2 not working
 

When you recreated the new profile, what didn't work? You will have an empty
NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
"Jarryd" wrote in message
...
Hi,

I have a user who cached nicknames are not working. It seems to have
reset itself as it can only remember addresses that have been sent to this
morning. However, if I look in the file (which is 1MB big) I can see the
list is jam packed full of addresses. Why can't Outlook read them. I
have tried to recreate the profile by deleting it using the Mail program,
and then deleting all the profilename.* files from app_data\ms\outlook
folder, then recreating the profile with the same name, sent an email to
recreate the nk2 file, closed Outlook and copied the original 1MB nk2 file
to the folder to overwrite the newly created one. This hasn't worked.
Please help.

TIA,

Jarryd

NK2 not working
 

Hi Russ,

I recreated the profile. After sending a message an empty NK2 file was
created. I copied the original 1MB NK2 file to the profile folder,
overwriting the "empty" one. I then opened Outlook, created a new message
and typed a letter in the To field. Unfortunately it didn't suggest
anything and I know that it should have.

Best regards,

Charles

"Russ Valentine [MVP-Outlook]" wrote in message
...
When you recreated the new profile, what didn't work? You will have an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
"Jarryd" wrote in message
...
Hi,

I have a user who cached nicknames are not working. It seems to have
reset itself as it can only remember addresses that have been sent to
this morning. However, if I look in the file (which is 1MB big) I can
see the list is jam packed full of addresses. Why can't Outlook read
them. I have tried to recreate the profile by deleting it using the Mail
program, and then deleting all the profilename.* files from
app_data\ms\outlook folder, then recreating the profile with the same
name, sent an email to recreate the nk2 file, closed Outlook and copied
the original 1MB nk2 file to the folder to overwrite the newly created
one. This hasn't worked. Please help.

TIA,

Jarryd

NK2 not working
 

Hi all,

For anyone out there that has suffered this problem I have a solution for
you.

1. Download NK2.info from http://www.nk2.info/
2. Open profilename.nk2 file with NK2.info and export to CSV.
3. Delete the profilename.nk2 file with Outlook closed.
4. Open Outlook and create a temporary folder in your Contacts folder, e.g.
TMP-CONTACTS.
5. Import CSV fileinto temporary contact folder. (You might want to open it
and edit / clean it up.)
6.Take Oultook offline by disconnecting it physically from the network,
create an email message and send it to everyone in the temporary contacts
folder.
7. Close Outlook (which will save all the addresses to the newly created NK2
file), and reopen it and delete the message in the Outbox before
reconnecting to the LAN / internet.

HTH.

Jarryd

"Jarryd" wrote in message
...
Hi Russ,

I recreated the profile. After sending a message an empty NK2 file was
created. I copied the original 1MB NK2 file to the profile folder,
overwriting the "empty" one. I then opened Outlook, created a new message
and typed a letter in the To field. Unfortunately it didn't suggest
anything and I know that it should have.

Best regards,

Charles

"Russ Valentine [MVP-Outlook]" wrote in message
...
When you recreated the new profile, what didn't work? You will have an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
"Jarryd" wrote in message
...
Hi,

I have a user who cached nicknames are not working. It seems to have
reset itself as it can only remember addresses that have been sent to
this morning. However, if I look in the file (which is 1MB big) I can
see the list is jam packed full of addresses. Why can't Outlook read
them. I have tried to recreate the profile by deleting it using the
Mail program, and then deleting all the profilename.* files from
app_data\ms\outlook folder, then recreating the profile with the same
name, sent an email to recreate the nk2 file, closed Outlook and copied
the original 1MB nk2 file to the folder to overwrite the newly created
one. This hasn't worked. Please help.

TIA,

Jarryd

NK2 not working
 

Well I would expect that. You cannot overwrite an NK2 file. You would have
to rename the old file to match the new profile.
--
Russ Valentine
[MVP-Outlook]
"Jarryd" wrote in message
...
Hi Russ,

I recreated the profile. After sending a message an empty NK2 file was
created. I copied the original 1MB NK2 file to the profile folder,
overwriting the "empty" one. I then opened Outlook, created a new message
and typed a letter in the To field. Unfortunately it didn't suggest
anything and I know that it should have.

Best regards,

Charles

"Russ Valentine [MVP-Outlook]" wrote in message
...
When you recreated the new profile, what didn't work? You will have an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
"Jarryd" wrote in message
...
Hi,

I have a user who cached nicknames are not working. It seems to have
reset itself as it can only remember addresses that have been sent to
this morning. However, if I look in the file (which is 1MB big) I can
see the list is jam packed full of addresses. Why can't Outlook read
them. I have tried to recreate the profile by deleting it using the
Mail program, and then deleting all the profilename.* files from
app_data\ms\outlook folder, then recreating the profile with the same
name, sent an email to recreate the nk2 file, closed Outlook and copied
the original 1MB nk2 file to the folder to overwrite the newly created
one. This hasn't worked. Please help.

TIA,

Jarryd

NK2 not working
 

Renaming the old NK2 file to match the new profile is easier.
--
Russ Valentine
[MVP-Outlook]
"Jarryd" wrote in message
...
Hi all,

For anyone out there that has suffered this problem I have a solution for
you.

1. Download NK2.info from http://www.nk2.info/
2. Open profilename.nk2 file with NK2.info and export to CSV.
3. Delete the profilename.nk2 file with Outlook closed.
4. Open Outlook and create a temporary folder in your Contacts folder,
e.g. TMP-CONTACTS.
5. Import CSV fileinto temporary contact folder. (You might want to open
it and edit / clean it up.)
6.Take Oultook offline by disconnecting it physically from the network,
create an email message and send it to everyone in the temporary contacts
folder.
7. Close Outlook (which will save all the addresses to the newly created
NK2 file), and reopen it and delete the message in the Outbox before
reconnecting to the LAN / internet.

HTH.

Jarryd

"Jarryd" wrote in message
...
Hi Russ,

I recreated the profile. After sending a message an empty NK2 file was
created. I copied the original 1MB NK2 file to the profile folder,
overwriting the "empty" one. I then opened Outlook, created a new
message and typed a letter in the To field. Unfortunately it didn't
suggest anything and I know that it should have.

Best regards,

Charles

"Russ Valentine [MVP-Outlook]" wrote in message
...
When you recreated the new profile, what didn't work? You will have an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
"Jarryd" wrote in message
...
Hi,

I have a user who cached nicknames are not working. It seems to have
reset itself as it can only remember addresses that have been sent to
this morning. However, if I look in the file (which is 1MB big) I can
see the list is jam packed full of addresses. Why can't Outlook read
them. I have tried to recreate the profile by deleting it using the
Mail program, and then deleting all the profilename.* files from
app_data\ms\outlook folder, then recreating the profile with the same
name, sent an email to recreate the nk2 file, closed Outlook and copied
the original 1MB nk2 file to the folder to overwrite the newly created
one. This hasn't worked. Please help.

TIA,

Jarryd

NK2 not working
 

Unless the NK2 file it corrupt, which may happen any time Outlook fails
to shutdown properly. In that case using my program (NK2.info) could
prove helpful.


Best Regards,
Josh Davis
http://www.nk2.info

Russ Valentine [MVP-Outlook] wrote:
Well I would expect that. You cannot overwrite an NK2 file. You would have
to rename the old file to match the new profile.
--
Russ Valentine
[MVP-Outlook]
"Jarryd" wrote in message
...
Hi Russ,

I recreated the profile. After sending a message an empty NK2 file was
created. I copied the original 1MB NK2 file to the profile folder,
overwriting the "empty" one. I then opened Outlook, created a new message
and typed a letter in the To field. Unfortunately it didn't suggest
anything and I know that it should have.

Best regards,

Charles

"Russ Valentine [MVP-Outlook]" wrote in message
...
When you recreated the new profile, what didn't work? You will have an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
"Jarryd" wrote in message
...
Hi,

I have a user who cached nicknames are not working. It seems to have
reset itself as it can only remember addresses that have been sent to
this morning. However, if I look in the file (which is 1MB big) I can
see the list is jam packed full of addresses. Why can't Outlook read
them. I have tried to recreate the profile by deleting it using the
Mail program, and then deleting all the profilename.* files from
app_data\ms\outlook folder, then recreating the profile with the same
name, sent an email to recreate the nk2 file, closed Outlook and copied
the original 1MB nk2 file to the folder to overwrite the newly created
one. This hasn't worked. Please help.

TIA,

Jarryd

NK2 not working
 

NK2 files rarely become corrupt. The links to them become corrupt
frequently. Recreating the profile fixes that.
--
Russ Valentine
[MVP-Outlook]
"Vinas" wrote in message
oups.com...
Unless the NK2 file it corrupt, which may happen any time Outlook fails
to shutdown properly. In that case using my program (NK2.info) could
prove helpful.


Best Regards,
Josh Davis
http://www.nk2.info

Russ Valentine [MVP-Outlook] wrote:
Well I would expect that. You cannot overwrite an NK2 file. You would
have
to rename the old file to match the new profile.
--
Russ Valentine
[MVP-Outlook]
"Jarryd" wrote in message
...
Hi Russ,

I recreated the profile. After sending a message an empty NK2 file was
created. I copied the original 1MB NK2 file to the profile folder,
overwriting the "empty" one. I then opened Outlook, created a new
message
and typed a letter in the To field. Unfortunately it didn't suggest
anything and I know that it should have.

Best regards,

Charles

"Russ Valentine [MVP-Outlook]" wrote in message
...
When you recreated the new profile, what didn't work? You will have an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
"Jarryd" wrote in message
...
Hi,

I have a user who cached nicknames are not working. It seems to have
reset itself as it can only remember addresses that have been sent to
this morning. However, if I look in the file (which is 1MB big) I
can
see the list is jam packed full of addresses. Why can't Outlook read
them. I have tried to recreate the profile by deleting it using the
Mail program, and then deleting all the profilename.* files from
app_data\ms\outlook folder, then recreating the profile with the same
name, sent an email to recreate the nk2 file, closed Outlook and
copied
the original 1MB nk2 file to the folder to overwrite the newly
created
one. This hasn't worked. Please help.

TIA,

Jarryd

NK2 not working
 

Russ,

I think in your experience it may be rare. As I stated before, any time
Outlook disconnects without properly closing the NK2 file, it may
corrupt. For people who have some problem with their computer (such as
crashing, or Outlook closing) this could be a frequent occurrence. On a
normal, stable machine, I agree that the NK2 file will not typically
corrupt. Since we're dealing with people who are having some problem
with the NK2 file, we should not rule out that it may indeed corrupt
its self.

Actions like opening in Wordpad, or notepad, then saving the file can
also corrupt the double binary structure of the NK2 file. Wordpad and
notepad can not read double binary properly.

Regards,
Josh Davis


Russ Valentine [MVP-Outlook] wrote:
NK2 files rarely become corrupt. The links to them become corrupt
frequently. Recreating the profile fixes that.
--
Russ Valentine
[MVP-Outlook]
"Vinas" wrote in message
oups.com...
Unless the NK2 file it corrupt, which may happen any time Outlook fails
to shutdown properly. In that case using my program (NK2.info) could
prove helpful.


Best Regards,
Josh Davis
http://www.nk2.info

Russ Valentine [MVP-Outlook] wrote:
Well I would expect that. You cannot overwrite an NK2 file. You would
have
to rename the old file to match the new profile.
--
Russ Valentine
[MVP-Outlook]
"Jarryd" wrote in message
...
Hi Russ,

I recreated the profile. After sending a message an empty NK2 file was
created. I copied the original 1MB NK2 file to the profile folder,
overwriting the "empty" one. I then opened Outlook, created a new
message
and typed a letter in the To field. Unfortunately it didn't suggest
anything and I know that it should have.

Best regards,

Charles

"Russ Valentine [MVP-Outlook]" wrote in message
...
When you recreated the new profile, what didn't work? You will have an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
"Jarryd" wrote in message
...
Hi,

I have a user who cached nicknames are not working. It seems to have
reset itself as it can only remember addresses that have been sent to
this morning. However, if I look in the file (which is 1MB big) I
can
see the list is jam packed full of addresses. Why can't Outlook read
them. I have tried to recreate the profile by deleting it using the
Mail program, and then deleting all the profilename.* files from
app_data\ms\outlook folder, then recreating the profile with the same
name, sent an email to recreate the nk2 file, closed Outlook and
copied
the original 1MB nk2 file to the folder to overwrite the newly
created
one. This hasn't worked. Please help.

TIA,

Jarryd

NK2 not working
 

From what I've seen, the connection to the NK2 file becomes corrupt more
easily than the file itself. That's why creating a new profile, then
renaming the NK2 file so the new profile can use it often works. That's the
only way to determine whether the problem is a corrupt profile or corrupt
NK2 file without using a third party utility.

Does NK2info detect and repair a corrupt NK2 file?
--
Russ Valentine
[MVP-Outlook]
"Vinas" wrote in message
ps.com...
Russ,

I think in your experience it may be rare. As I stated before, any time
Outlook disconnects without properly closing the NK2 file, it may
corrupt. For people who have some problem with their computer (such as
crashing, or Outlook closing) this could be a frequent occurrence. On a
normal, stable machine, I agree that the NK2 file will not typically
corrupt. Since we're dealing with people who are having some problem
with the NK2 file, we should not rule out that it may indeed corrupt
its self.

Actions like opening in Wordpad, or notepad, then saving the file can
also corrupt the double binary structure of the NK2 file. Wordpad and
notepad can not read double binary properly.

Regards,
Josh Davis


Russ Valentine [MVP-Outlook] wrote:
NK2 files rarely become corrupt. The links to them become corrupt
frequently. Recreating the profile fixes that.
--
Russ Valentine
[MVP-Outlook]
"Vinas" wrote in message
oups.com...
Unless the NK2 file it corrupt, which may happen any time Outlook fails
to shutdown properly. In that case using my program (NK2.info) could
prove helpful.


Best Regards,
Josh Davis
http://www.nk2.info

Russ Valentine [MVP-Outlook] wrote:
Well I would expect that. You cannot overwrite an NK2 file. You would
have
to rename the old file to match the new profile.
--
Russ Valentine
[MVP-Outlook]
"Jarryd" wrote in message
...
Hi Russ,

I recreated the profile. After sending a message an empty NK2 file
was
created. I copied the original 1MB NK2 file to the profile folder,
overwriting the "empty" one. I then opened Outlook, created a new
message
and typed a letter in the To field. Unfortunately it didn't suggest
anything and I know that it should have.

Best regards,

Charles

"Russ Valentine [MVP-Outlook]" wrote in message
...
When you recreated the new profile, what didn't work? You will have
an
empty NK2 file at that point.
--
Russ Valentine
[MVP-Outlook]
"Jarryd" wrote in message
...
Hi,

I have a user who cached nicknames are not working. It seems to
have
reset itself as it can only remember addresses that have been sent
to
this morning. However, if I look in the file (which is 1MB big) I
can
see the list is jam packed full of addresses. Why can't Outlook
read
them. I have tried to recreate the profile by deleting it using
the
Mail program, and then deleting all the profilename.* files from
app_data\ms\outlook folder, then recreating the profile with the
same
name, sent an email to recreate the nk2 file, closed Outlook and
copied
the original 1MB nk2 file to the folder to overwrite the newly
created
one. This hasn't worked. Please help.

TIA,

Jarryd