![]() |
|
NK2 not working
Hi,
I have a user who cached nicknames are not working. It seems to have reset itself as it can only remember addresses that have been sent to this morning. However, if I look in the file (which is 1MB big) I can see the list is jam packed full of addresses. Why can't Outlook read them. I have tried to recreate the profile by deleting it using the Mail program, and then deleting all the profilename.* files from app_data\ms\outlook folder, then recreating the profile with the same name, sent an email to recreate the nk2 file, closed Outlook and copied the original 1MB nk2 file to the folder to overwrite the newly created one. This hasn't worked. Please help. TIA, Jarryd |
NK2 not working
When you recreated the new profile, what didn't work? You will have an empty
NK2 file at that point. -- Russ Valentine [MVP-Outlook] "Jarryd" wrote in message ... Hi, I have a user who cached nicknames are not working. It seems to have reset itself as it can only remember addresses that have been sent to this morning. However, if I look in the file (which is 1MB big) I can see the list is jam packed full of addresses. Why can't Outlook read them. I have tried to recreate the profile by deleting it using the Mail program, and then deleting all the profilename.* files from app_data\ms\outlook folder, then recreating the profile with the same name, sent an email to recreate the nk2 file, closed Outlook and copied the original 1MB nk2 file to the folder to overwrite the newly created one. This hasn't worked. Please help. TIA, Jarryd |
NK2 not working
Hi Russ,
I recreated the profile. After sending a message an empty NK2 file was created. I copied the original 1MB NK2 file to the profile folder, overwriting the "empty" one. I then opened Outlook, created a new message and typed a letter in the To field. Unfortunately it didn't suggest anything and I know that it should have. Best regards, Charles "Russ Valentine [MVP-Outlook]" wrote in message ... When you recreated the new profile, what didn't work? You will have an empty NK2 file at that point. -- Russ Valentine [MVP-Outlook] "Jarryd" wrote in message ... Hi, I have a user who cached nicknames are not working. It seems to have reset itself as it can only remember addresses that have been sent to this morning. However, if I look in the file (which is 1MB big) I can see the list is jam packed full of addresses. Why can't Outlook read them. I have tried to recreate the profile by deleting it using the Mail program, and then deleting all the profilename.* files from app_data\ms\outlook folder, then recreating the profile with the same name, sent an email to recreate the nk2 file, closed Outlook and copied the original 1MB nk2 file to the folder to overwrite the newly created one. This hasn't worked. Please help. TIA, Jarryd |
NK2 not working
Hi all,
For anyone out there that has suffered this problem I have a solution for you. 1. Download NK2.info from http://www.nk2.info/ 2. Open profilename.nk2 file with NK2.info and export to CSV. 3. Delete the profilename.nk2 file with Outlook closed. 4. Open Outlook and create a temporary folder in your Contacts folder, e.g. TMP-CONTACTS. 5. Import CSV fileinto temporary contact folder. (You might want to open it and edit / clean it up.) 6.Take Oultook offline by disconnecting it physically from the network, create an email message and send it to everyone in the temporary contacts folder. 7. Close Outlook (which will save all the addresses to the newly created NK2 file), and reopen it and delete the message in the Outbox before reconnecting to the LAN / internet. HTH. Jarryd "Jarryd" wrote in message ... Hi Russ, I recreated the profile. After sending a message an empty NK2 file was created. I copied the original 1MB NK2 file to the profile folder, overwriting the "empty" one. I then opened Outlook, created a new message and typed a letter in the To field. Unfortunately it didn't suggest anything and I know that it should have. Best regards, Charles "Russ Valentine [MVP-Outlook]" wrote in message ... When you recreated the new profile, what didn't work? You will have an empty NK2 file at that point. -- Russ Valentine [MVP-Outlook] "Jarryd" wrote in message ... Hi, I have a user who cached nicknames are not working. It seems to have reset itself as it can only remember addresses that have been sent to this morning. However, if I look in the file (which is 1MB big) I can see the list is jam packed full of addresses. Why can't Outlook read them. I have tried to recreate the profile by deleting it using the Mail program, and then deleting all the profilename.* files from app_data\ms\outlook folder, then recreating the profile with the same name, sent an email to recreate the nk2 file, closed Outlook and copied the original 1MB nk2 file to the folder to overwrite the newly created one. This hasn't worked. Please help. TIA, Jarryd |
NK2 not working
Well I would expect that. You cannot overwrite an NK2 file. You would have
to rename the old file to match the new profile. -- Russ Valentine [MVP-Outlook] "Jarryd" wrote in message ... Hi Russ, I recreated the profile. After sending a message an empty NK2 file was created. I copied the original 1MB NK2 file to the profile folder, overwriting the "empty" one. I then opened Outlook, created a new message and typed a letter in the To field. Unfortunately it didn't suggest anything and I know that it should have. Best regards, Charles "Russ Valentine [MVP-Outlook]" wrote in message ... When you recreated the new profile, what didn't work? You will have an empty NK2 file at that point. -- Russ Valentine [MVP-Outlook] "Jarryd" wrote in message ... Hi, I have a user who cached nicknames are not working. It seems to have reset itself as it can only remember addresses that have been sent to this morning. However, if I look in the file (which is 1MB big) I can see the list is jam packed full of addresses. Why can't Outlook read them. I have tried to recreate the profile by deleting it using the Mail program, and then deleting all the profilename.* files from app_data\ms\outlook folder, then recreating the profile with the same name, sent an email to recreate the nk2 file, closed Outlook and copied the original 1MB nk2 file to the folder to overwrite the newly created one. This hasn't worked. Please help. TIA, Jarryd |
NK2 not working
Renaming the old NK2 file to match the new profile is easier.
-- Russ Valentine [MVP-Outlook] "Jarryd" wrote in message ... Hi all, For anyone out there that has suffered this problem I have a solution for you. 1. Download NK2.info from http://www.nk2.info/ 2. Open profilename.nk2 file with NK2.info and export to CSV. 3. Delete the profilename.nk2 file with Outlook closed. 4. Open Outlook and create a temporary folder in your Contacts folder, e.g. TMP-CONTACTS. 5. Import CSV fileinto temporary contact folder. (You might want to open it and edit / clean it up.) 6.Take Oultook offline by disconnecting it physically from the network, create an email message and send it to everyone in the temporary contacts folder. 7. Close Outlook (which will save all the addresses to the newly created NK2 file), and reopen it and delete the message in the Outbox before reconnecting to the LAN / internet. HTH. Jarryd "Jarryd" wrote in message ... Hi Russ, I recreated the profile. After sending a message an empty NK2 file was created. I copied the original 1MB NK2 file to the profile folder, overwriting the "empty" one. I then opened Outlook, created a new message and typed a letter in the To field. Unfortunately it didn't suggest anything and I know that it should have. Best regards, Charles "Russ Valentine [MVP-Outlook]" wrote in message ... When you recreated the new profile, what didn't work? You will have an empty NK2 file at that point. -- Russ Valentine [MVP-Outlook] "Jarryd" wrote in message ... Hi, I have a user who cached nicknames are not working. It seems to have reset itself as it can only remember addresses that have been sent to this morning. However, if I look in the file (which is 1MB big) I can see the list is jam packed full of addresses. Why can't Outlook read them. I have tried to recreate the profile by deleting it using the Mail program, and then deleting all the profilename.* files from app_data\ms\outlook folder, then recreating the profile with the same name, sent an email to recreate the nk2 file, closed Outlook and copied the original 1MB nk2 file to the folder to overwrite the newly created one. This hasn't worked. Please help. TIA, Jarryd |
NK2 not working
Unless the NK2 file it corrupt, which may happen any time Outlook fails
to shutdown properly. In that case using my program (NK2.info) could prove helpful. Best Regards, Josh Davis http://www.nk2.info Russ Valentine [MVP-Outlook] wrote: Well I would expect that. You cannot overwrite an NK2 file. You would have to rename the old file to match the new profile. -- Russ Valentine [MVP-Outlook] "Jarryd" wrote in message ... Hi Russ, I recreated the profile. After sending a message an empty NK2 file was created. I copied the original 1MB NK2 file to the profile folder, overwriting the "empty" one. I then opened Outlook, created a new message and typed a letter in the To field. Unfortunately it didn't suggest anything and I know that it should have. Best regards, Charles "Russ Valentine [MVP-Outlook]" wrote in message ... When you recreated the new profile, what didn't work? You will have an empty NK2 file at that point. -- Russ Valentine [MVP-Outlook] "Jarryd" wrote in message ... Hi, I have a user who cached nicknames are not working. It seems to have reset itself as it can only remember addresses that have been sent to this morning. However, if I look in the file (which is 1MB big) I can see the list is jam packed full of addresses. Why can't Outlook read them. I have tried to recreate the profile by deleting it using the Mail program, and then deleting all the profilename.* files from app_data\ms\outlook folder, then recreating the profile with the same name, sent an email to recreate the nk2 file, closed Outlook and copied the original 1MB nk2 file to the folder to overwrite the newly created one. This hasn't worked. Please help. TIA, Jarryd |
NK2 not working
NK2 files rarely become corrupt. The links to them become corrupt
frequently. Recreating the profile fixes that. -- Russ Valentine [MVP-Outlook] "Vinas" wrote in message oups.com... Unless the NK2 file it corrupt, which may happen any time Outlook fails to shutdown properly. In that case using my program (NK2.info) could prove helpful. Best Regards, Josh Davis http://www.nk2.info Russ Valentine [MVP-Outlook] wrote: Well I would expect that. You cannot overwrite an NK2 file. You would have to rename the old file to match the new profile. -- Russ Valentine [MVP-Outlook] "Jarryd" wrote in message ... Hi Russ, I recreated the profile. After sending a message an empty NK2 file was created. I copied the original 1MB NK2 file to the profile folder, overwriting the "empty" one. I then opened Outlook, created a new message and typed a letter in the To field. Unfortunately it didn't suggest anything and I know that it should have. Best regards, Charles "Russ Valentine [MVP-Outlook]" wrote in message ... When you recreated the new profile, what didn't work? You will have an empty NK2 file at that point. -- Russ Valentine [MVP-Outlook] "Jarryd" wrote in message ... Hi, I have a user who cached nicknames are not working. It seems to have reset itself as it can only remember addresses that have been sent to this morning. However, if I look in the file (which is 1MB big) I can see the list is jam packed full of addresses. Why can't Outlook read them. I have tried to recreate the profile by deleting it using the Mail program, and then deleting all the profilename.* files from app_data\ms\outlook folder, then recreating the profile with the same name, sent an email to recreate the nk2 file, closed Outlook and copied the original 1MB nk2 file to the folder to overwrite the newly created one. This hasn't worked. Please help. TIA, Jarryd |
NK2 not working
Russ,
I think in your experience it may be rare. As I stated before, any time Outlook disconnects without properly closing the NK2 file, it may corrupt. For people who have some problem with their computer (such as crashing, or Outlook closing) this could be a frequent occurrence. On a normal, stable machine, I agree that the NK2 file will not typically corrupt. Since we're dealing with people who are having some problem with the NK2 file, we should not rule out that it may indeed corrupt its self. Actions like opening in Wordpad, or notepad, then saving the file can also corrupt the double binary structure of the NK2 file. Wordpad and notepad can not read double binary properly. Regards, Josh Davis Russ Valentine [MVP-Outlook] wrote: NK2 files rarely become corrupt. The links to them become corrupt frequently. Recreating the profile fixes that. -- Russ Valentine [MVP-Outlook] "Vinas" wrote in message oups.com... Unless the NK2 file it corrupt, which may happen any time Outlook fails to shutdown properly. In that case using my program (NK2.info) could prove helpful. Best Regards, Josh Davis http://www.nk2.info Russ Valentine [MVP-Outlook] wrote: Well I would expect that. You cannot overwrite an NK2 file. You would have to rename the old file to match the new profile. -- Russ Valentine [MVP-Outlook] "Jarryd" wrote in message ... Hi Russ, I recreated the profile. After sending a message an empty NK2 file was created. I copied the original 1MB NK2 file to the profile folder, overwriting the "empty" one. I then opened Outlook, created a new message and typed a letter in the To field. Unfortunately it didn't suggest anything and I know that it should have. Best regards, Charles "Russ Valentine [MVP-Outlook]" wrote in message ... When you recreated the new profile, what didn't work? You will have an empty NK2 file at that point. -- Russ Valentine [MVP-Outlook] "Jarryd" wrote in message ... Hi, I have a user who cached nicknames are not working. It seems to have reset itself as it can only remember addresses that have been sent to this morning. However, if I look in the file (which is 1MB big) I can see the list is jam packed full of addresses. Why can't Outlook read them. I have tried to recreate the profile by deleting it using the Mail program, and then deleting all the profilename.* files from app_data\ms\outlook folder, then recreating the profile with the same name, sent an email to recreate the nk2 file, closed Outlook and copied the original 1MB nk2 file to the folder to overwrite the newly created one. This hasn't worked. Please help. TIA, Jarryd |
NK2 not working
From what I've seen, the connection to the NK2 file becomes corrupt more
easily than the file itself. That's why creating a new profile, then renaming the NK2 file so the new profile can use it often works. That's the only way to determine whether the problem is a corrupt profile or corrupt NK2 file without using a third party utility. Does NK2info detect and repair a corrupt NK2 file? -- Russ Valentine [MVP-Outlook] "Vinas" wrote in message ps.com... Russ, I think in your experience it may be rare. As I stated before, any time Outlook disconnects without properly closing the NK2 file, it may corrupt. For people who have some problem with their computer (such as crashing, or Outlook closing) this could be a frequent occurrence. On a normal, stable machine, I agree that the NK2 file will not typically corrupt. Since we're dealing with people who are having some problem with the NK2 file, we should not rule out that it may indeed corrupt its self. Actions like opening in Wordpad, or notepad, then saving the file can also corrupt the double binary structure of the NK2 file. Wordpad and notepad can not read double binary properly. Regards, Josh Davis Russ Valentine [MVP-Outlook] wrote: NK2 files rarely become corrupt. The links to them become corrupt frequently. Recreating the profile fixes that. -- Russ Valentine [MVP-Outlook] "Vinas" wrote in message oups.com... Unless the NK2 file it corrupt, which may happen any time Outlook fails to shutdown properly. In that case using my program (NK2.info) could prove helpful. Best Regards, Josh Davis http://www.nk2.info Russ Valentine [MVP-Outlook] wrote: Well I would expect that. You cannot overwrite an NK2 file. You would have to rename the old file to match the new profile. -- Russ Valentine [MVP-Outlook] "Jarryd" wrote in message ... Hi Russ, I recreated the profile. After sending a message an empty NK2 file was created. I copied the original 1MB NK2 file to the profile folder, overwriting the "empty" one. I then opened Outlook, created a new message and typed a letter in the To field. Unfortunately it didn't suggest anything and I know that it should have. Best regards, Charles "Russ Valentine [MVP-Outlook]" wrote in message ... When you recreated the new profile, what didn't work? You will have an empty NK2 file at that point. -- Russ Valentine [MVP-Outlook] "Jarryd" wrote in message ... Hi, I have a user who cached nicknames are not working. It seems to have reset itself as it can only remember addresses that have been sent to this morning. However, if I look in the file (which is 1MB big) I can see the list is jam packed full of addresses. Why can't Outlook read them. I have tried to recreate the profile by deleting it using the Mail program, and then deleting all the profilename.* files from app_data\ms\outlook folder, then recreating the profile with the same name, sent an email to recreate the nk2 file, closed Outlook and copied the original 1MB nk2 file to the folder to overwrite the newly created one. This hasn't worked. Please help. TIA, Jarryd |
All times are GMT +1. The time now is 10:34 AM. |
|
Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 2.4.0
Copyright ©2004-2006 OutlookBanter.com