We have SBS2003 and our desktops have XP and Office 2003. I don't know much
about it but I have become the de facto tech support person in our office.

Here's the problem. We've had two people leave the company. I went to the
server and deleted them as users. However, they still show up in the
drop-down list of names in our global address list. My boss is bugging me to
get rid of them because he doesn't like to see their names. How do I do
this? I've searched high and low in help and in the discussion groups, but I
can't find the answer.

Thank you!


Andrea

Did you remove them from Active Directory?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Andrea asked:

| We have SBS2003 and our desktops have XP and Office 2003. I don't
| know much about it but I have become the de facto tech support person
| in our office.
|
| Here's the problem. We've had two people leave the company. I went
| to the server and deleted them as users. However, they still show up
| in the drop-down list of names in our global address list. My boss
| is bugging me to get rid of them because he doesn't like to see their
| names. How do I do this? I've searched high and low in help and in
| the discussion groups, but I can't find the answer.
|
| Thank you!
|
|
| Andrea

Milly, I thought I did but I'm not positive. How can I know for sure? And
if I didn't, is there anything I can do now?

Thank you!

"Milly Staples [MVP - Outlook]" wrote:

Did you remove them from Active Directory?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Andrea asked:

| We have SBS2003 and our desktops have XP and Office 2003. I don't
| know much about it but I have become the de facto tech support person
| in our office.
|
| Here's the problem. We've had two people leave the company. I went
| to the server and deleted them as users. However, they still show up
| in the drop-down list of names in our global address list. My boss
| is bugging me to get rid of them because he doesn't like to see their
| names. How do I do this? I've searched high and low in help and in
| the discussion groups, but I can't find the answer.
|
| Thank you!
|
|
| Andrea

If your users are using Outlook 2003 in Cached Exchange mode, it may take 24-48 hours for the changes you made to Active Directory to show up in their local copy of the Offline Address Book.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Andrea" wrote in message ...
We have SBS2003 and our desktops have XP and Office 2003. I don't know much
about it but I have become the de facto tech support person in our office.

Here's the problem. We've had two people leave the company. I went to the
server and deleted them as users. However, they still show up in the
drop-down list of names in our global address list. My boss is bugging me to
get rid of them because he doesn't like to see their names. How do I do
this? I've searched high and low in help and in the discussion groups, but I
can't find the answer.

Thank you!


Andrea

Hey, Sue, you are right!! I just checked and the old addresses are gone.

Thanks so very much,


Andrea

"Sue Mosher [MVP-Outlook]" wrote:

If your users are using Outlook 2003 in Cached Exchange mode, it may take 24-48 hours for the changes you made to Active Directory to show up in their local copy of the Offline Address Book.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Andrea" wrote in message ...
We have SBS2003 and our desktops have XP and Office 2003. I don't know much
about it but I have become the de facto tech support person in our office.

Here's the problem. We've had two people leave the company. I went to the
server and deleted them as users. However, they still show up in the
drop-down list of names in our global address list. My boss is bugging me to
get rid of them because he doesn't like to see their names. How do I do
this? I've searched high and low in help and in the discussion groups, but I
can't find the answer.

Thank you!


Andrea