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Sorry we didn't get the final answer in the Forum Danny.
You showed great restraint in all your posts to Russ. Does seem odd that there are no other MVPs with any input. I stumbled on this forum by accident tonight and just started browsing(actually from a link to a 2005 post). Russ has offered the same to the point advice and helpful attitude since at least that year. Not likely that I would post a question to this forum! Who needs the attitude? "Russ Valentine [MVP-Outlook]" wrote: Aren't you going to tell us what it was? -- Russ Valentine [MVP-Outlook] "Danny" wrote in message ... Thank you for your time and effort. A solution was found with the help of another party. "Danny" wrote: "Russ Valentine [MVP-Outlook]" wrote: Well that would depend the view to which you are referring. I'm referring to the folder that is displayed when I hit the "Contacts" button that is located between the "Task" and "Calender" buttons. Is that the folder that you are referring to? The "left pane" is the Navigation Pane, and any button there that says "Contacts" will take you to the view of your Contacts Folders. That is the only place you should enter or edit Contact data. -- Russ Valentine [MVP-Outlook] "Danny" wrote in message ... When you say "contacts folder", are you talking about the folder whose button is on the bottom left pane between calender and tasks? "Russ Valentine [MVP-Outlook]" wrote: Any electronic addresses that you have entered in your Contacts Folder will appear in your address book view. If they are not, then you haven't followed the instructions correctly. You have not posted enough for us to tell what you are doing wrong. Check some basics: 1. Have you entered electronic addresses in your Contacts Folder and are they resolved (underlined)? 2. Are you selecting the correct Contacts Folder to view in the address book? You may have more than one listed there from your previous unsuccessful efforts. Make sure you are looking at the one into which you have entered data. 3. Have you restarted Outlook since creating and designating a Contacts Folder? -- Russ Valentine [MVP-Outlook] "Danny" wrote in message ... I did follow the instructions (in the link that you posted). The first time that I followed those instructions were when they were posted for another person.I read them, I followed them. Twice. Sometimes Instructions do not work and the reason needs to be troubleshooted. That is why I am turning to this forum. I am trying to understand what it is that I am doing wrong. To do this I have asked a couple of questions to try to figure out what I am doing wrong. Here is one in response to a statement that you made... You never use the address book view to create anything or to enter any data. I'm not. (not this time around anyway). In the past I have done that. After all, there is a "new contact" command in the address book. QUESTION: So, in the future, when I want to add a contact I need to do so through the contact button on the left side instead of within the address book at the top, do I have that right? The answer to this may stop future problems. The important question....here are your instructions and my responses after attempting them... As I said, you enter all data in the Contacts Folder. Then you configure the address book view to display that folder: I have what I think is that very folder....located on the left lower pane between "tasks" and "calender". Is that right? http://support.microsoft.com/default...Product=ol2002 I have followed the above instructions and created a new address book. Now I am told to "mark my contact folder for use with my address book" I have done that. Now, I have a new address book listed under" Outlook Address Book" in the address book drop- down. How do I now get the info from the "Contacts" button (over on the left between Tasks and Calender) into this new address book without re-typing all of the information? I have gone through these steps 3 times now and I cannot get it to work. Following the instructions does not work. I need help with troubleshooting the problem. Microsoft documentation is not helping. I'm sorry that Russ is getting frustrated. Is there someone reading this that has come upon this same problem that has found a resolution? "Russ Valentine [MVP-Outlook]" wrote: Please just read the instructions I posted. It cannot be stated any more clearly. When you have followed the instructions that are posted, all the data in your Contacts Folder will appear in the address book view. Again: the address book contains no data. It is simply a view of the electronic addresses that reside in your Contacts Folder. -- Russ Valentine [MVP-Outlook] "Danny" wrote in message ... "Russ Valentine [MVP-Outlook]" wrote: You never use the address book view to create anything or to enter any data. I'm not. (not this time around anyway). In the past I have done that. After all, there is a "new contact" command in the address book. QUESTION: So, in the future, when I want to add a contact I need to do so through the contact button on the left side instead of within the address book at the top, do I have that right? As I said, you enter all data in the Contacts Folder. Then you configure the address book view to display that folder: I have what I think is that very folder....located on the left lower pane between "tasks" and "calender". Is that right? http://support.microsoft.com/default...Product=ol2002 I have followed the above instructions and created a new address book. Now I am told to "mark my contact folder for use with my address book" I have done that. Now, I have a new address book listed under" Outlook Address Book" in the address book drop- down. How do I now get the info from the "Contacts" button (over on the left between Tasks and Calender) into this new address book without re-typing all of the information? -- Russ Valentine [MVP-Outlook] "Danny" wrote in message ... There is an address book icon in the toolbar at the top of OL.Hitting this button gives me an "address book" window. Onthe right side of this window is a drop down that offers "contacts" or "Outlook Address Book". The latter, I believe is the one that I tried to create using the previous instructions. If I choose this one I am told that "there are no entries in this address book". As far as what i've done to correct the problem.....I tried to drag and drop names from one to the other and I've tried to figure out how to navigate to whereever the target contacts are located in order to make it the default. I'm thinking that if it is stored somewhere as say a .PAB, I could move it to the correct folder that OL goes to for that info. I can't find it. So, I'm reaching out for help. "Russ Valentine [MVP-Outlook]" wrote: So let's assume you have a Contacts Folder that is correctly populated. Where do these Contacts not appear that you think they should, and what have you done to correct the situation? -- Russ Valentine [MVP-Outlook] "Danny" wrote in message ... |
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