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#11
June 28th 07, 04:31 AM
posted to microsoft.public.outlook.contacts
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Working in the Contact Window
I guess I did not mention in the post that I had BCM because I didn't
realize it would have any impact on the problem at hand. In looking back now, that may not have been such a good decision. -- Neil "Russ Valentine [MVP-Outlook]" wrote in message ... I don't, but why did you leave secret the fact that you are using BCM? -- Russ Valentine [MVP-Outlook] "Remove ABCD from Email address to reply" wrote in message ... For anyone who has the problem with the insert tab not showing up for contacts, I thought I might advise you of what has happened to me. I called Microsoft and it took them about 1.5 hours to "fix" the problem. What they finally had me do was to delete the addins folder in the registry. Once they did that, I had the insert tab but Business Contact Manager disappeared. After several hours on the phone with Microsoft and several more hours on my own, I still do not have BCM. I have done a repair, add/remove and a complete uninstall and reinstall and not any closer to a resolution. The bottom line is terrible Microsoft support and not ownership by Microsoft for resolving the problem even though they caused it. I feel better having vented my frustration and don't really expect any help but if someone has an idea, I am all ears. -- Neil "Remove ABCD from Email address to reply" wrote in message ... After thinking about it, I agree it has some uses that would be nice. That being said, how do I get the insert tab to be added to my contacts. When I installed, I never had any problems or error messages (upgraded from 2003). Would appreciate any hints. I guess I am also wondering if I am missing any other tabs in other areas. -- Neil "Judy Gleeson (MVP Outlook)" wrote in message ... I would insert an attachment for many reasons. Here are a few examples: I send this client a quote for training and attach a hyperlink to the Quote on the shared drive of the server. I have a staff member as a Contact and hyperlink thier job description in. -- I hope this helps you at least a little bit! Judy Gleeson MVP Outlook Outlook trainer and author of Productiv_IT with Outlook read my articles he www.judygleeson.com www.acorntraining.com.au Canberra, Australia Joseph Joubert To teach is to learn twice. "Remove ABCD from Email address to reply" wrote in message ... I have an insert tab for calendar and email but not for contacts. Do you really have an insert tab for contacts - why would you insert an attachment or signature? -- Neil "Judy Gleeson (MVP Outlook)" wrote in message ... I have one and so should both of you. It's the Tab with Insert Item, Attachment, Signature etc on it. Quite an important one! Judy Gleeson MVP Outlook Outlook trainer and author of Productiv_IT with Outlook read my articles he www.judygleeson.com www.acorntraining.com.au Canberra, Australia Joseph Joubert To teach is to learn twice. "Remove ABCD from Email address to reply" wrote in message ... Why do you think there should be an insert tab, I don't have it in my Outlook 2007 -- Neil "mubjo" wrote in message ... When I click the new contact button and the window opens there should be three tabs labeled "Contact", "Insert" and "Format Text". Mine however, does not show the "Insert" tab and I can't figure out how to get it to come up. Any help would be appreciated. I'm using Windows XP Professional and Office Professional 2007. 
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#12
June 28th 07, 04:36 AM
posted to microsoft.public.outlook.contacts
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Working in the Contact Window
By the way, I did advise Microsoft support that I had BCM before they
started any suggestions for my problem. I did not mention it in this NG as an oversight -- Neil "Remove ABCD from Email address to reply" wrote in message ... I guess I did not mention in the post that I had BCM because I didn't realize it would have any impact on the problem at hand. In looking back now, that may not have been such a good decision. -- Neil "Russ Valentine [MVP-Outlook]" wrote in message ... I don't, but why did you leave secret the fact that you are using BCM? -- Russ Valentine [MVP-Outlook] "Remove ABCD from Email address to reply" wrote in message ... For anyone who has the problem with the insert tab not showing up for contacts, I thought I might advise you of what has happened to me. I called Microsoft and it took them about 1.5 hours to "fix" the problem. What they finally had me do was to delete the addins folder in the registry. Once they did that, I had the insert tab but Business Contact Manager disappeared. After several hours on the phone with Microsoft and several more hours on my own, I still do not have BCM. I have done a repair, add/remove and a complete uninstall and reinstall and not any closer to a resolution. The bottom line is terrible Microsoft support and not ownership by Microsoft for resolving the problem even though they caused it. I feel better having vented my frustration and don't really expect any help but if someone has an idea, I am all ears. -- Neil "Remove ABCD from Email address to reply" wrote in message ... After thinking about it, I agree it has some uses that would be nice. That being said, how do I get the insert tab to be added to my contacts. When I installed, I never had any problems or error messages (upgraded from 2003). Would appreciate any hints. I guess I am also wondering if I am missing any other tabs in other areas. -- Neil "Judy Gleeson (MVP Outlook)" wrote in message ... I would insert an attachment for many reasons. Here are a few examples: I send this client a quote for training and attach a hyperlink to the Quote on the shared drive of the server. I have a staff member as a Contact and hyperlink thier job description in. -- I hope this helps you at least a little bit! Judy Gleeson MVP Outlook Outlook trainer and author of Productiv_IT with Outlook read my articles he www.judygleeson.com www.acorntraining.com.au Canberra, Australia Joseph Joubert To teach is to learn twice. "Remove ABCD from Email address to reply" wrote in message ... I have an insert tab for calendar and email but not for contacts. Do you really have an insert tab for contacts - why would you insert an attachment or signature? -- Neil "Judy Gleeson (MVP Outlook)" wrote in message ... I have one and so should both of you. It's the Tab with Insert Item, Attachment, Signature etc on it. Quite an important one! Judy Gleeson MVP Outlook Outlook trainer and author of Productiv_IT with Outlook read my articles he www.judygleeson.com www.acorntraining.com.au Canberra, Australia Joseph Joubert To teach is to learn twice. "Remove ABCD from Email address to reply" wrote in message ... Why do you think there should be an insert tab, I don't have it in my Outlook 2007 -- Neil "mubjo" wrote in message ... When I click the new contact button and the window opens there should be three tabs labeled "Contact", "Insert" and "Format Text". Mine however, does not show the "Insert" tab and I can't figure out how to get it to come up. Any help would be appreciated. I'm using Windows XP Professional and Office Professional 2007.
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#13
June 28th 07, 04:51 AM
posted to microsoft.public.outlook.contacts
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Working in the Contact Window
How about you go ask in the BCM newsgroup as it seems to be a BCM related
issue. Judy Gleeson MVP Outlook Outlook trainer and author of Productiv_IT with Outlook read my articles he www.judygleeson.com www.acorntraining.com.au Canberra, Australia Joseph Joubert To teach is to learn twice. "mubjo" wrote in message ... After going through five different books at Barnes and Noble on Outlook each showed an example with the three tabs. At least I know I'm not the only one. I'm still interested in a fix or a reason why we are different, if anyone knows. "Remove ABCD from Email address to reply" wrote: Why do you think there should be an insert tab, I don't have it in my Outlook 2007 -- Neil "mubjo" wrote in message ... When I click the new contact button and the window opens there should be three tabs labeled "Contact", "Insert" and "Format Text". Mine however, does not show the "Insert" tab and I can't figure out how to get it to come up. Any help would be appreciated. I'm using Windows XP Professional and Office Professional 2007.
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#14
June 28th 07, 02:00 PM
posted to microsoft.public.outlook.contacts
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Working in the Contact Window
It makes sense for the Insert tab not to be present on BCM contacts and accounts. Remember that these items are not "real" Outlook contacts. Instead, they are database records that look like Outlook contacts. The database can't store any attachments, so the Insert tab probably is missing to prevent you from adding any.
It seems to me that the remaining question is whether you were missing the Insert tab on contacts in your own default Contacts folder as well. In any case, since you have an open support incident, you should keep pressing Microsoft to get you back to a state where you have BCM and have the Insert tab in contacts in your default Contacts folder. -- Sue Mosher, Outlook MVP Author of Microsoft Outlook 2007 Programming: Jumpstart for Power Users and Administrators http://www.outlookcode.com/article.aspx?id=54 "Remove ABCD from Email address to reply" wrote in message ... For anyone who has the problem with the insert tab not showing up for contacts, I thought I might advise you of what has happened to me. I called Microsoft and it took them about 1.5 hours to "fix" the problem. What they finally had me do was to delete the addins folder in the registry. Once they did that, I had the insert tab but Business Contact Manager disappeared. After several hours on the phone with Microsoft and several more hours on my own, I still do not have BCM. I have done a repair, add/remove and a complete uninstall and reinstall and not any closer to a resolution. The bottom line is terrible Microsoft support and not ownership by Microsoft for resolving the problem even though they caused it. I feel better having vented my frustration and don't really expect any help but if someone has an idea, I am all ears. -- Neil "Remove ABCD from Email address to reply" wrote in message ... After thinking about it, I agree it has some uses that would be nice. That being said, how do I get the insert tab to be added to my contacts. When I installed, I never had any problems or error messages (upgraded from 2003). Would appreciate any hints. I guess I am also wondering if I am missing any other tabs in other areas. -- Neil "Judy Gleeson (MVP Outlook)" wrote in message ... I would insert an attachment for many reasons. Here are a few examples: I send this client a quote for training and attach a hyperlink to the Quote on the shared drive of the server. I have a staff member as a Contact and hyperlink thier job description in. -- I hope this helps you at least a little bit! Judy Gleeson MVP Outlook Outlook trainer and author of Productiv_IT with Outlook read my articles he www.judygleeson.com www.acorntraining.com.au Canberra, Australia Joseph Joubert To teach is to learn twice. "Remove ABCD from Email address to reply" wrote in message ... I have an insert tab for calendar and email but not for contacts. Do you really have an insert tab for contacts - why would you insert an attachment or signature? -- Neil "Judy Gleeson (MVP Outlook)" wrote in message ... I have one and so should both of you. It's the Tab with Insert Item, Attachment, Signature etc on it. Quite an important one! "Remove ABCD from Email address to reply" wrote in message ... Why do you think there should be an insert tab, I don't have it in my Outlook 2007 "mubjo" wrote in message ... When I click the new contact button and the window opens there should be three tabs labeled "Contact", "Insert" and "Format Text". Mine however, does not show the "Insert" tab and I can't figure out how to get it to come up. Any help would be appreciated. I'm using Windows XP Professional and Office Professional 2007.
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#15
June 29th 07, 06:01 PM
posted to microsoft.public.outlook.contacts
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Working in the Contact Window
I do not have the insert tab in either the BCM contacts or Outlook 2007
contacts. As you say, I have opened a case with MS. MS finally got my BCM installed and runs fine. Of course, in doing so MS once again got rid of the insert tab on the Outlook contacts. It is getting very frustrating spending my days on the phone with"support". -- Neil "Sue Mosher [MVP-Outlook]" wrote in message ... It makes sense for the Insert tab not to be present on BCM contacts and accounts. Remember that these items are not "real" Outlook contacts. Instead, they are database records that look like Outlook contacts. The database can't store any attachments, so the Insert tab probably is missing to prevent you from adding any. It seems to me that the remaining question is whether you were missing the Insert tab on contacts in your own default Contacts folder as well. In any case, since you have an open support incident, you should keep pressing Microsoft to get you back to a state where you have BCM and have the Insert tab in contacts in your default Contacts folder. -- Sue Mosher, Outlook MVP Author of Microsoft Outlook 2007 Programming: Jumpstart for Power Users and Administrators http://www.outlookcode.com/article.aspx?id=54 "Remove ABCD from Email address to reply" wrote in message ... For anyone who has the problem with the insert tab not showing up for contacts, I thought I might advise you of what has happened to me. I called Microsoft and it took them about 1.5 hours to "fix" the problem. What they finally had me do was to delete the addins folder in the registry. Once they did that, I had the insert tab but Business Contact Manager disappeared. After several hours on the phone with Microsoft and several more hours on my own, I still do not have BCM. I have done a repair, add/remove and a complete uninstall and reinstall and not any closer to a resolution. The bottom line is terrible Microsoft support and not ownership by Microsoft for resolving the problem even though they caused it. I feel better having vented my frustration and don't really expect any help but if someone has an idea, I am all ears. -- Neil "Remove ABCD from Email address to reply" wrote in message ... After thinking about it, I agree it has some uses that would be nice. That being said, how do I get the insert tab to be added to my contacts. When I installed, I never had any problems or error messages (upgraded from 2003). Would appreciate any hints. I guess I am also wondering if I am missing any other tabs in other areas. -- Neil "Judy Gleeson (MVP Outlook)" wrote in message ... I would insert an attachment for many reasons. Here are a few examples: I send this client a quote for training and attach a hyperlink to the Quote on the shared drive of the server. I have a staff member as a Contact and hyperlink thier job description in. -- I hope this helps you at least a little bit! Judy Gleeson MVP Outlook Outlook trainer and author of Productiv_IT with Outlook read my articles he www.judygleeson.com www.acorntraining.com.au Canberra, Australia Joseph Joubert To teach is to learn twice. "Remove ABCD from Email address to reply" wrote in message ... I have an insert tab for calendar and email but not for contacts. Do you really have an insert tab for contacts - why would you insert an attachment or signature? -- Neil "Judy Gleeson (MVP Outlook)" wrote in message ... I have one and so should both of you. It's the Tab with Insert Item, Attachment, Signature etc on it. Quite an important one! "Remove ABCD from Email address to reply" wrote in message ... Why do you think there should be an insert tab, I don't have it in my Outlook 2007 "mubjo" wrote in message ... When I click the new contact button and the window opens there should be three tabs labeled "Contact", "Insert" and "Format Text". Mine however, does not show the "Insert" tab and I can't figure out how to get it to come up. Any help would be appreciated. I'm using Windows XP Professional and Office Professional 2007.
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#16
June 29th 07, 08:51 PM
posted to microsoft.public.outlook.contacts
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Working in the Contact Window
I am now going to post this issue in the BCM NG. Microsoft just informed me
that this is a know bug and when BCM is installed the insert tab for contacts in Outlook (not BCM) disappears. I would like to know if this really happens in all cases. -- Neil "Remove ABCD from Email address to reply" wrote in message ... I do not have the insert tab in either the BCM contacts or Outlook 2007 contacts. As you say, I have opened a case with MS. MS finally got my BCM installed and runs fine. Of course, in doing so MS once again got rid of the insert tab on the Outlook contacts. It is getting very frustrating spending my days on the phone with"support". -- Neil "Sue Mosher [MVP-Outlook]" wrote in message ... It makes sense for the Insert tab not to be present on BCM contacts and accounts. Remember that these items are not "real" Outlook contacts. Instead, they are database records that look like Outlook contacts. The database can't store any attachments, so the Insert tab probably is missing to prevent you from adding any. It seems to me that the remaining question is whether you were missing the Insert tab on contacts in your own default Contacts folder as well. In any case, since you have an open support incident, you should keep pressing Microsoft to get you back to a state where you have BCM and have the Insert tab in contacts in your default Contacts folder. -- Sue Mosher, Outlook MVP Author of Microsoft Outlook 2007 Programming: Jumpstart for Power Users and Administrators http://www.outlookcode.com/article.aspx?id=54 "Remove ABCD from Email address to reply" wrote in message ... For anyone who has the problem with the insert tab not showing up for contacts, I thought I might advise you of what has happened to me. I called Microsoft and it took them about 1.5 hours to "fix" the problem. What they finally had me do was to delete the addins folder in the registry. Once they did that, I had the insert tab but Business Contact Manager disappeared. After several hours on the phone with Microsoft and several more hours on my own, I still do not have BCM. I have done a repair, add/remove and a complete uninstall and reinstall and not any closer to a resolution. The bottom line is terrible Microsoft support and not ownership by Microsoft for resolving the problem even though they caused it. I feel better having vented my frustration and don't really expect any help but if someone has an idea, I am all ears. -- Neil "Remove ABCD from Email address to reply" wrote in message ... After thinking about it, I agree it has some uses that would be nice. That being said, how do I get the insert tab to be added to my contacts. When I installed, I never had any problems or error messages (upgraded from 2003). Would appreciate any hints. I guess I am also wondering if I am missing any other tabs in other areas. -- Neil "Judy Gleeson (MVP Outlook)" wrote in message ... I would insert an attachment for many reasons. Here are a few examples: I send this client a quote for training and attach a hyperlink to the Quote on the shared drive of the server. I have a staff member as a Contact and hyperlink thier job description in. -- I hope this helps you at least a little bit! Judy Gleeson MVP Outlook Outlook trainer and author of Productiv_IT with Outlook read my articles he www.judygleeson.com www.acorntraining.com.au Canberra, Australia Joseph Joubert To teach is to learn twice. "Remove ABCD from Email address to reply" wrote in message ... I have an insert tab for calendar and email but not for contacts. Do you really have an insert tab for contacts - why would you insert an attachment or signature? -- Neil "Judy Gleeson (MVP Outlook)" wrote in message ... I have one and so should both of you. It's the Tab with Insert Item, Attachment, Signature etc on it. Quite an important one! "Remove ABCD from Email address to reply" wrote in message ... Why do you think there should be an insert tab, I don't have it in my Outlook 2007 "mubjo" wrote in message ... When I click the new contact button and the window opens there should be three tabs labeled "Contact", "Insert" and "Format Text". Mine however, does not show the "Insert" tab and I can't figure out how to get it to come up. Any help would be appreciated. I'm using Windows XP Professional and Office Professional 2007.
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