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#1
July 25th 07, 10:20 AM
posted to microsoft.public.outlook.contacts
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Slow response when adding phone no to contact
I have Outlook 2002 with SP3 installed on Windows XP with SP2 and connected
to Exchange server. When I tried to add phone no to "Business", and tab to "Home"...etc, it will response slowly but does not hang up. I tried on other PC with same system and hardware, haven't got above symptom. And I also tried to create a new email profile without any personal folder or personal address book, still response slow. How do I troubleshoot this issue? I have no idea. And I don't want to reinstall office. 
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#2
August 24th 07, 10:46 AM
posted to microsoft.public.outlook.contacts
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Slow response when adding phone no to contact
It is TAPI permission problem. Don't know why user lost the permission of
Telephony service. I need to use "security configuration and template" to grant permission on that service. "Griswold" wrote: I have Outlook 2002 with SP3 installed on Windows XP with SP2 and connected to Exchange server. When I tried to add phone no to "Business", and tab to "Home"...etc, it will response slowly but does not hang up. I tried on other PC with same system and hardware, haven't got above symptom. And I also tried to create a new email profile without any personal folder or personal address book, still response slow. How do I troubleshoot this issue? I have no idea. And I don't want to reinstall office.
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