All of a sudden when typing a new email I cannot access any of my addresses
from my contacts folder. When I hit new; then "to", the box comes up that
says" Select names" but there's no names to access - the boxes on the bottom
that used to be highlighted for 'to" and "cc" and "bc' are grey and you can't
get to any of my email addresses. I don't even know where to start looking
for an answer!

right-click on your Contacts folder, select Properties and in the Email
Outlook Address Book tab ensure "show this folder as an email address book"
is checked (it should be for default Contacts folder).
Then open your Address Book and choose Tools | Options.
Select the address list to show first and where to keep your personal
addresses. Both should be Contacts.

--
Bill R MVP
"John Mo" wrote in message
...
All of a sudden when typing a new email I cannot access any of my
addresses
from my contacts folder. When I hit new; then "to", the box comes up that
says" Select names" but there's no names to access - the boxes on the
bottom
that used to be highlighted for 'to" and "cc" and "bc' are grey and you
can't
get to any of my email addresses. I don't even know where to start
looking
for an answer!

Thanks - right-clicked contacts folder off the left pane; selected
properties; in the Email Outlook Address Book tab - "show this folder..."
cannot be checked as it's grey! In the Address book/tools/options - not sure
where to select the address list first ... not finding anything in the tabs
to select address list to show first and where to keep personal addresses.
the most frustrating was the fact that the show this folder as email address
book is grey and I see it, but can't access it. Still help, Please?!?

"BillR [MVP]" wrote:

right-click on your Contacts folder, select Properties and in the Email
Outlook Address Book tab ensure "show this folder as an email address book"
is checked (it should be for default Contacts folder).
Then open your Address Book and choose Tools | Options.
Select the address list to show first and where to keep your personal
addresses. Both should be Contacts.

--
Bill R MVP
"John Mo" wrote in message
...
All of a sudden when typing a new email I cannot access any of my
addresses
from my contacts folder. When I hit new; then "to", the box comes up that
says" Select names" but there's no names to access - the boxes on the
bottom
that used to be highlighted for 'to" and "cc" and "bc' are grey and you
can't
get to any of my email addresses. I don't even know where to start
looking
for an answer!

Try the Add button and choose to add your Contacts folder.

--
Bill R MVP
"John Mo" wrote in message
...
Thanks - right-clicked contacts folder off the left pane; selected
properties; in the Email Outlook Address Book tab - "show this folder..."
cannot be checked as it's grey! In the Address book/tools/options - not
sure
where to select the address list first ... not finding anything in the
tabs
to select address list to show first and where to keep personal addresses.
the most frustrating was the fact that the show this folder as email
address
book is grey and I see it, but can't access it. Still help, Please?!?

"BillR [MVP]" wrote:

right-click on your Contacts folder, select Properties and in the Email
Outlook Address Book tab ensure "show this folder as an email address
book"
is checked (it should be for default Contacts folder).
Then open your Address Book and choose Tools | Options.
Select the address list to show first and where to keep your personal
addresses. Both should be Contacts.

--
Bill R MVP
"John Mo" wrote in message
...
All of a sudden when typing a new email I cannot access any of my
addresses
from my contacts folder. When I hit new; then "to", the box comes up
that
says" Select names" but there's no names to access - the boxes on the
bottom
that used to be highlighted for 'to" and "cc" and "bc' are grey and you
can't
get to any of my email addresses. I don't even know where to start
looking
for an answer!

Try the Add button where? I am in the screen where "contacts" is in the left
pane and all the addresses are displayed in the pane to the right. I have
right-clicked on "contacts" went to "properties" to "outlook address book"
and there is no "add" button there - There is an icon with "contacts' to the
right of it on that drop down screen; under that there is a greyed and
inoperable "show this folder as an email address book" and under that is Name
of the Address book - also greyed in and inaccessible. Thanks for trying to
help - I am my wit's end - and it originally worked!! that's what is so
frustrating!

"BillR [MVP]" wrote:

Try the Add button and choose to add your Contacts folder.

--
Bill R MVP
"John Mo" wrote in message
...
Thanks - right-clicked contacts folder off the left pane; selected
properties; in the Email Outlook Address Book tab - "show this folder..."
cannot be checked as it's grey! In the Address book/tools/options - not
sure
where to select the address list first ... not finding anything in the
tabs
to select address list to show first and where to keep personal addresses.
the most frustrating was the fact that the show this folder as email
address
book is grey and I see it, but can't access it. Still help, Please?!?

"BillR [MVP]" wrote:

right-click on your Contacts folder, select Properties and in the Email
Outlook Address Book tab ensure "show this folder as an email address
book"
is checked (it should be for default Contacts folder).
Then open your Address Book and choose Tools | Options.
Select the address list to show first and where to keep your personal
addresses. Both should be Contacts.

--
Bill R MVP
"John Mo" wrote in message
...
All of a sudden when typing a new email I cannot access any of my
addresses
from my contacts folder. When I hit new; then "to", the box comes up
that
says" Select names" but there's no names to access - the boxes on the
bottom
that used to be highlighted for 'to" and "cc" and "bc' are grey and you
can't
get to any of my email addresses. I don't even know where to start
looking
for an answer!

Open the Address Book (address book icon on the standard toolbar) then Tools
Options from the Address Book menu.
Use the drop-down arrows to select your Contacts folder (if you have more
than one listed then try the other).
If Contacts isn't listed try the Add button at the bottom to add Contacts.

--
Bill R
"John Mo" wrote in message
...
Try the Add button where? I am in the screen where "contacts" is in the
left
pane and all the addresses are displayed in the pane to the right. I have
right-clicked on "contacts" went to "properties" to "outlook address book"
and there is no "add" button there - There is an icon with "contacts' to
the
right of it on that drop down screen; under that there is a greyed and
inoperable "show this folder as an email address book" and under that is
Name
of the Address book - also greyed in and inaccessible. Thanks for trying
to
help - I am my wit's end - and it originally worked!! that's what is so
frustrating!

"BillR [MVP]" wrote:

Try the Add button and choose to add your Contacts folder.

--
Bill R MVP
"John Mo" wrote in message
...
Thanks - right-clicked contacts folder off the left pane; selected
properties; in the Email Outlook Address Book tab - "show this
folder..."
cannot be checked as it's grey! In the Address book/tools/options -
not
sure
where to select the address list first ... not finding anything in the
tabs
to select address list to show first and where to keep personal
addresses.
the most frustrating was the fact that the show this folder as email
address
book is grey and I see it, but can't access it. Still help, Please?!?

"BillR [MVP]" wrote:

right-click on your Contacts folder, select Properties and in the
Email
Outlook Address Book tab ensure "show this folder as an email address
book"
is checked (it should be for default Contacts folder).
Then open your Address Book and choose Tools | Options.
Select the address list to show first and where to keep your personal
addresses. Both should be Contacts.

--
Bill R MVP
"John Mo" wrote in message
...
All of a sudden when typing a new email I cannot access any of my
addresses
from my contacts folder. When I hit new; then "to", the box comes
up
that
says" Select names" but there's no names to access - the boxes on
the
bottom
that used to be highlighted for 'to" and "cc" and "bc' are grey and
you
can't
get to any of my email addresses. I don't even know where to start
looking
for an answer!

Same issues, ever since I switched to VISTA. Can't access my email address
books, am not allowed to turn them on and the drop down arrows and menus and
add button don't exist anywhere when I click the Tools menu in Address Book.
JK

"BillR [MVP]" wrote:

Open the Address Book (address book icon on the standard toolbar) then Tools
Options from the Address Book menu.
Use the drop-down arrows to select your Contacts folder (if you have more
than one listed then try the other).
If Contacts isn't listed try the Add button at the bottom to add Contacts.

--
Bill R
"John Mo" wrote in message
...
Try the Add button where? I am in the screen where "contacts" is in the
left
pane and all the addresses are displayed in the pane to the right. I have
right-clicked on "contacts" went to "properties" to "outlook address book"
and there is no "add" button there - There is an icon with "contacts' to
the
right of it on that drop down screen; under that there is a greyed and
inoperable "show this folder as an email address book" and under that is
Name
of the Address book - also greyed in and inaccessible. Thanks for trying
to
help - I am my wit's end - and it originally worked!! that's what is so
frustrating!

"BillR [MVP]" wrote:

Try the Add button and choose to add your Contacts folder.

--
Bill R MVP
"John Mo" wrote in message
...
Thanks - right-clicked contacts folder off the left pane; selected
properties; in the Email Outlook Address Book tab - "show this
folder..."
cannot be checked as it's grey! In the Address book/tools/options -
not
sure
where to select the address list first ... not finding anything in the
tabs
to select address list to show first and where to keep personal
addresses.
the most frustrating was the fact that the show this folder as email
address
book is grey and I see it, but can't access it. Still help, Please?!?

"BillR [MVP]" wrote:

right-click on your Contacts folder, select Properties and in the
Email
Outlook Address Book tab ensure "show this folder as an email address
book"
is checked (it should be for default Contacts folder).
Then open your Address Book and choose Tools | Options.
Select the address list to show first and where to keep your personal
addresses. Both should be Contacts.

--
Bill R MVP
"John Mo" wrote in message
...
All of a sudden when typing a new email I cannot access any of my
addresses
from my contacts folder. When I hit new; then "to", the box comes
up
that
says" Select names" but there's no names to access - the boxes on
the
bottom
that used to be highlighted for 'to" and "cc" and "bc' are grey and
you
can't
get to any of my email addresses. I don't even know where to start
looking
for an answer!

What do you see in Tools | Options in the Address Book? Try the Add button.

--
Bill R
"JStu" wrote in message
news
Same issues, ever since I switched to VISTA. Can't access my email
address
books, am not allowed to turn them on and the drop down arrows and menus
and
add button don't exist anywhere when I click the Tools menu in Address
Book.
JK

"BillR [MVP]" wrote:

Open the Address Book (address book icon on the standard toolbar) then
Tools
Options from the Address Book menu.
Use the drop-down arrows to select your Contacts folder (if you have more
than one listed then try the other).
If Contacts isn't listed try the Add button at the bottom to add
Contacts.

--
Bill R
"John Mo" wrote in message
...
Try the Add button where? I am in the screen where "contacts" is in
the
left
pane and all the addresses are displayed in the pane to the right. I
have
right-clicked on "contacts" went to "properties" to "outlook address
book"
and there is no "add" button there - There is an icon with "contacts'
to
the
right of it on that drop down screen; under that there is a greyed and
inoperable "show this folder as an email address book" and under that
is
Name
of the Address book - also greyed in and inaccessible. Thanks for
trying
to
help - I am my wit's end - and it originally worked!! that's what is
so
frustrating!

"BillR [MVP]" wrote:

Try the Add button and choose to add your Contacts folder.

--
Bill R MVP
"John Mo" wrote in message
...
Thanks - right-clicked contacts folder off the left pane; selected
properties; in the Email Outlook Address Book tab - "show this
folder..."
cannot be checked as it's grey! In the Address book/tools/options -
not
sure
where to select the address list first ... not finding anything in
the
tabs
to select address list to show first and where to keep personal
addresses.
the most frustrating was the fact that the show this folder as email
address
book is grey and I see it, but can't access it. Still help,
Please?!?

"BillR [MVP]" wrote:

right-click on your Contacts folder, select Properties and in the
Email
Outlook Address Book tab ensure "show this folder as an email
address
book"
is checked (it should be for default Contacts folder).
Then open your Address Book and choose Tools | Options.
Select the address list to show first and where to keep your
personal
addresses. Both should be Contacts.

--
Bill R MVP
"John Mo" wrote in message
...
All of a sudden when typing a new email I cannot access any of my
addresses
from my contacts folder. When I hit new; then "to", the box
comes
up
that
says" Select names" but there's no names to access - the boxes on
the
bottom
that used to be highlighted for 'to" and "cc" and "bc' are grey
and
you
can't
get to any of my email addresses. I don't even know where to
start
looking
for an answer!

I see the add/remove/property buttons and the arrows you mention, but
everything else is blank and I am unable to access any of the buttons or
entry boxes on the screen except the OK and Cancel buttons.

"BillR" wrote:

What do you see in Tools | Options in the Address Book? Try the Add button.

--
Bill R
"JStu" wrote in message
news
Same issues, ever since I switched to VISTA. Can't access my email
address
books, am not allowed to turn them on and the drop down arrows and menus
and
add button don't exist anywhere when I click the Tools menu in Address
Book.
JK

"BillR [MVP]" wrote:

Open the Address Book (address book icon on the standard toolbar) then
Tools
Options from the Address Book menu.
Use the drop-down arrows to select your Contacts folder (if you have more
than one listed then try the other).
If Contacts isn't listed try the Add button at the bottom to add
Contacts.

--
Bill R
"John Mo" wrote in message
...
Try the Add button where? I am in the screen where "contacts" is in
the
left
pane and all the addresses are displayed in the pane to the right. I
have
right-clicked on "contacts" went to "properties" to "outlook address
book"
and there is no "add" button there - There is an icon with "contacts'
to
the
right of it on that drop down screen; under that there is a greyed and
inoperable "show this folder as an email address book" and under that
is
Name
of the Address book - also greyed in and inaccessible. Thanks for
trying
to
help - I am my wit's end - and it originally worked!! that's what is
so
frustrating!

"BillR [MVP]" wrote:

Try the Add button and choose to add your Contacts folder.

--
Bill R MVP
"John Mo" wrote in message
...
Thanks - right-clicked contacts folder off the left pane; selected
properties; in the Email Outlook Address Book tab - "show this
folder..."
cannot be checked as it's grey! In the Address book/tools/options -
not
sure
where to select the address list first ... not finding anything in
the
tabs
to select address list to show first and where to keep personal
addresses.
the most frustrating was the fact that the show this folder as email
address
book is grey and I see it, but can't access it. Still help,
Please?!?

"BillR [MVP]" wrote:

right-click on your Contacts folder, select Properties and in the
Email
Outlook Address Book tab ensure "show this folder as an email
address
book"
is checked (it should be for default Contacts folder).
Then open your Address Book and choose Tools | Options.
Select the address list to show first and where to keep your
personal
addresses. Both should be Contacts.

--
Bill R MVP
"John Mo" wrote in message
...
All of a sudden when typing a new email I cannot access any of my
addresses
from my contacts folder. When I hit new; then "to", the box
comes
up
that
says" Select names" but there's no names to access - the boxes on
the
bottom
that used to be highlighted for 'to" and "cc" and "bc' are grey
and
you
can't
get to any of my email addresses. I don't even know where to
start
looking
for an answer!

Add doesn't function?

--
Bill R
"JStu" wrote in message
...
I see the add/remove/property buttons and the arrows you mention, but
everything else is blank and I am unable to access any of the buttons or
entry boxes on the screen except the OK and Cancel buttons.

"BillR" wrote:

What do you see in Tools | Options in the Address Book? Try the Add
button.

--
Bill R
"JStu" wrote in message
news
Same issues, ever since I switched to VISTA. Can't access my email
address
books, am not allowed to turn them on and the drop down arrows and
menus
and
add button don't exist anywhere when I click the Tools menu in Address
Book.
JK

"BillR [MVP]" wrote:

Open the Address Book (address book icon on the standard toolbar) then
Tools
Options from the Address Book menu.
Use the drop-down arrows to select your Contacts folder (if you have
more
than one listed then try the other).
If Contacts isn't listed try the Add button at the bottom to add
Contacts.

--
Bill R
"John Mo" wrote in message
...
Try the Add button where? I am in the screen where "contacts" is in
the
left
pane and all the addresses are displayed in the pane to the right.
I
have
right-clicked on "contacts" went to "properties" to "outlook address
book"
and there is no "add" button there - There is an icon with
"contacts'
to
the
right of it on that drop down screen; under that there is a greyed
and
inoperable "show this folder as an email address book" and under
that
is
Name
of the Address book - also greyed in and inaccessible. Thanks for
trying
to
help - I am my wit's end - and it originally worked!! that's what
is
so
frustrating!

"BillR [MVP]" wrote:

Try the Add button and choose to add your Contacts folder.

--
Bill R MVP
"John Mo" wrote in message
...
Thanks - right-clicked contacts folder off the left pane;
selected
properties; in the Email Outlook Address Book tab - "show this
folder..."
cannot be checked as it's grey! In the Address
book/tools/options -
not
sure
where to select the address list first ... not finding anything
in
the
tabs
to select address list to show first and where to keep personal
addresses.
the most frustrating was the fact that the show this folder as
email
address
book is grey and I see it, but can't access it. Still help,
Please?!?

"BillR [MVP]" wrote:

right-click on your Contacts folder, select Properties and in
the
Email
Outlook Address Book tab ensure "show this folder as an email
address
book"
is checked (it should be for default Contacts folder).
Then open your Address Book and choose Tools | Options.
Select the address list to show first and where to keep your
personal
addresses. Both should be Contacts.

--
Bill R MVP
"John Mo" wrote in message
...
All of a sudden when typing a new email I cannot access any of
my
addresses
from my contacts folder. When I hit new; then "to", the box
comes
up
that
says" Select names" but there's no names to access - the boxes
on
the
bottom
that used to be highlighted for 'to" and "cc" and "bc' are
grey
and
you
can't
get to any of my email addresses. I don't even know where to
start
looking
for an answer!