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#1
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I seem to have "lost" my address book, so that when I want to send an e-mail
and I do not remember the e-mail address, my address book comes up as empty and the only way that I can send a letter then is via my contacts which is a bit of a nuisance. I don't know what happened to my address book or how to get it back again!. Assistance would be appreciated |
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#2
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Outlook version and steps used to disconnect your address service would be a
pre-requisite for an answer. There is abundant information you can find on how you configure the address book service posted here every day and in the KB: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "Julsie" wrote in message ... I seem to have "lost" my address book, so that when I want to send an and I do not remember the e-mail address, my address book comes up as empty and the only way that I can send a letter then is via my contacts which is a bit of a nuisance. I don't know what happened to my address book or how to get it back again!. Assistance would be appreciated |
#3
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Thank you for your reply. I followed the instructions according to the
article that you refer to and when I eventually get to "set this folder as an e-mail address book" it is greyed out. Where to now? "Russ Valentine [MVP-Outlook]" wrote: Outlook version and steps used to disconnect your address service would be a pre-requisite for an answer. There is abundant information you can find on how you configure the address book service posted here every day and in the KB: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "Julsie" wrote in message ... I seem to have "lost" my address book, so that when I want to send an and I do not remember the e-mail address, my address book comes up as empty and the only way that I can send a letter then is via my contacts which is a bit of a nuisance. I don't know what happened to my address book or how to get it back again!. Assistance would be appreciated |
#4
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Might want to provide the rest of the information I requested. No one can
provide help in a newsgroup without the requisite information. In general, when you can't select the option to designate a folder as an email address book, it means you haven't added the Outlook Address Book Service to your profile. -- Russ Valentine [MVP-Outlook] "Julsie" wrote in message ... Thank you for your reply. I followed the instructions according to the article that you refer to and when I eventually get to "set this folder as an e-mail address book" it is greyed out. Where to now? "Russ Valentine [MVP-Outlook]" wrote: Outlook version and steps used to disconnect your address service would be a pre-requisite for an answer. There is abundant information you can find on how you configure the address book service posted here every day and in the KB: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "Julsie" wrote in message ... I seem to have "lost" my address book, so that when I want to send an and I do not remember the e-mail address, my address book comes up as empty and the only way that I can send a letter then is via my contacts which is a bit of a nuisance. I don't know what happened to my address book or how to get it back again!. Assistance would be appreciated |
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