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Unable to email to groups using imported contacts from Outlook Exp
It was my practice to email directly from Microsoft Word in my previous
version of Microsoft Office. Since purchasing Microsoft Office 2007 am unable to email message content using my contacts list, which was imported from my group list in Microsoft Outlook Express. The message received is "An internal support function returned an error" I clicked on new, clicked on CC, selected contacts, typed in group, search, my group appeared, selected it, clicked BCC, clicked OK, compled balance of message then clicked send. Receive the error message "An internal support function returned an error" Please help, Joseph A. Malenfant, Never to late to learn |
Unable to email to groups using imported contacts from Outlook Exp
Groups in OE have no counterpart in Outlook. They are destroyed when you
import them. You will need to create your own Distributions Lists in Outlook. -- Russ Valentine [MVP-Outlook] "Joseph" wrote in message ... It was my practice to email directly from Microsoft Word in my previous version of Microsoft Office. Since purchasing Microsoft Office 2007 am unable to email message content using my contacts list, which was imported from my group list in Microsoft Outlook Express. The message received is "An internal support function returned an error" I clicked on new, clicked on CC, selected contacts, typed in group, search, my group appeared, selected it, clicked BCC, clicked OK, compled balance of message then clicked send. Receive the error message "An internal support function returned an error" Please help, Joseph A. Malenfant, Never to late to learn |
Unable to email to groups using imported contacts from Outlook Exp
Joseph wrote:
It was my practice to email directly from Microsoft Word in my previous version of Microsoft Office. Since purchasing Microsoft Office 2007 am unable to email message content using my contacts list, which was imported from my group list in Microsoft Outlook Express. The message received is "An internal support function returned an error" I clicked on new, clicked on CC, selected contacts, typed in group, search, my group appeared, selected it, clicked BCC, clicked OK, compled balance of message then clicked send. Receive the error message "An internal support function returned an error" Please help, Joseph A. Malenfant, Never to late to learn What do you mean by "contact list", since Outlook has nothing with that name? What do you mean by "group list"? If you're speaking of a Windows Address Book "group", that's the equivalent of an Outlook "Distribution List". Sometimes WAB groups will import successfully into Outlook as DIstribution Lists, but it appears to be hit or miss. I tested it and it worked for me, but plenty of people have not been as lucky. -- Brian Tillman [MVP-Outlook] |
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