![]() |
If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Search this Thread | Display Modes |
#1
|
|||
|
|||
![]()
I am running Outlook 2003 SP3
I know this is a frequent question but I still can not solve it after reading all I can find: The problem appears when I try to add email addresses by clicking the To button in the new email: Outlook answers "The address list can not be displayed. The Contact folder associated with the address list could not be opened" The same thing goes for ditribution lists. The Contact list looks OK, I can send email by marking a contact and using Action/New message to contact. I have checked the box "Show this as an email address book in filder list under Properties. (opened in Folder List, right cllicking on Contacts) File/Data File Management shows two files: Archive Folders Personal Folders I have followed the instructions in both http://home.indy.rr.com/russval/addressbook.htm#Lose http://support.microsoft.com/default...Product=ol2002 Still, I con not find out how to resolve the problem. -- Olle , O3C Patent Translations |
Ads |
#2
|
|||
|
|||
![]()
Those instructions work fine. Perhaps you left out a step. For example:
1. Did you remove the invalid reference to a Contacts Folder he Tools E-mail accounts View or change existing directories or address books Outlook Address Book Change… ? 2. Did you configure the Address Book to display the valid Contacts Folder by default? -- Russ Valentine [MVP-Outlook] "Olle" wrote in message ... I am running Outlook 2003 SP3 I know this is a frequent question but I still can not solve it after reading all I can find: The problem appears when I try to add email addresses by clicking the To button in the new email: Outlook answers "The address list can not be displayed. The Contact folder associated with the address list could not be opened" The same thing goes for ditribution lists. The Contact list looks OK, I can send email by marking a contact and using Action/New message to contact. I have checked the box "Show this as an email address book in filder list under Properties. (opened in Folder List, right cllicking on Contacts) File/Data File Management shows two files: Archive Folders Personal Folders I have followed the instructions in both http://home.indy.rr.com/russval/addressbook.htm#Lose http://support.microsoft.com/default...Product=ol2002 Still, I con not find out how to resolve the problem. -- Olle , O3C Patent Translations |
#3
|
|||
|
|||
![]()
1. When I open Tools E-mail accounts .... Change…
I find two Outlook Address Books, both called Contacts: Personal Folders. Should I remove one ofthem? As the only option is "Remove Folder", how do I know which one? 2. I am sorry Russ, I am only a user of Oulook: How do I configure the Address Book to display the valid Contacts Folder by default? -- Olle , O3C Patent Translations "Russ Valentine [MVP-Outlook]" skrev: Those instructions work fine. Perhaps you left out a step. For example: 1. Did you remove the invalid reference to a Contacts Folder he Tools E-mail accounts View or change existing directories or address books Outlook Address Book Change… ? 2. Did you configure the Address Book to display the valid Contacts Folder by default? -- Russ Valentine [MVP-Outlook] "Olle" wrote in message ... I am running Outlook 2003 SP3 I know this is a frequent question but I still can not solve it after reading all I can find: The problem appears when I try to add email addresses by clicking the To button in the new email: Outlook answers "The address list can not be displayed. The Contact folder associated with the address list could not be opened" The same thing goes for ditribution lists. The Contact list looks OK, I can send email by marking a contact and using Action/New message to contact. I have checked the box "Show this as an email address book in filder list under Properties. (opened in Folder List, right cllicking on Contacts) File/Data File Management shows two files: Archive Folders Personal Folders I have followed the instructions in both http://home.indy.rr.com/russval/addressbook.htm#Lose http://support.microsoft.com/default...Product=ol2002 Still, I con not find out how to resolve the problem. -- Olle , O3C Patent Translations |
#4
|
|||
|
|||
![]()
1. Just remove one. If you remove the wrong one you can add it back and
remove the other. 2. You can set which folder to display first in the Address Book: Tools Options... -- Russ Valentine [MVP-Outlook] "Olle" wrote in message ... 1. When I open Tools E-mail accounts .... Change… I find two Outlook Address Books, both called Contacts: Personal Folders. Should I remove one ofthem? As the only option is "Remove Folder", how do I know which one? 2. I am sorry Russ, I am only a user of Oulook: How do I configure the Address Book to display the valid Contacts Folder by default? -- Olle , O3C Patent Translations "Russ Valentine [MVP-Outlook]" skrev: Those instructions work fine. Perhaps you left out a step. For example: 1. Did you remove the invalid reference to a Contacts Folder he Tools E-mail accounts View or change existing directories or address books Outlook Address Book Change… ? 2. Did you configure the Address Book to display the valid Contacts Folder by default? -- Russ Valentine [MVP-Outlook] "Olle" wrote in message ... I am running Outlook 2003 SP3 I know this is a frequent question but I still can not solve it after reading all I can find: The problem appears when I try to add email addresses by clicking the To button in the new email: Outlook answers "The address list can not be displayed. The Contact folder associated with the address list could not be opened" The same thing goes for ditribution lists. The Contact list looks OK, I can send email by marking a contact and using Action/New message to contact. I have checked the box "Show this as an email address book in filder list under Properties. (opened in Folder List, right cllicking on Contacts) File/Data File Management shows two files: Archive Folders Personal Folders I have followed the instructions in both http://home.indy.rr.com/russval/addressbook.htm#Lose http://support.microsoft.com/default...Product=ol2002 Still, I con not find out how to resolve the problem. -- Olle , O3C Patent Translations |
#5
|
|||
|
|||
![]()
1. Just remove one. If you remove the wrong one you can add it back and
remove the other. Or remove both (or all) and add the correct contacts folders back. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Russ Valentine [MVP-Outlook]" wrote in message ... 1. Just remove one. If you remove the wrong one you can add it back and remove the other. 2. You can set which folder to display first in the Address Book: Tools Options... -- Russ Valentine [MVP-Outlook] "Olle" wrote in message ... 1. When I open Tools E-mail accounts .... Change… I find two Outlook Address Books, both called Contacts: Personal Folders. Should I remove one ofthem? As the only option is "Remove Folder", how do I know which one? 2. I am sorry Russ, I am only a user of Oulook: How do I configure the Address Book to display the valid Contacts Folder by default? -- Olle , O3C Patent Translations "Russ Valentine [MVP-Outlook]" skrev: Those instructions work fine. Perhaps you left out a step. For example: 1. Did you remove the invalid reference to a Contacts Folder he Tools E-mail accounts View or change existing directories or address books Outlook Address Book Change… ? 2. Did you configure the Address Book to display the valid Contacts Folder by default? -- Russ Valentine [MVP-Outlook] "Olle" wrote in message ... I am running Outlook 2003 SP3 I know this is a frequent question but I still can not solve it after reading all I can find: The problem appears when I try to add email addresses by clicking the To button in the new email: Outlook answers "The address list can not be displayed. The Contact folder associated with the address list could not be opened" The same thing goes for ditribution lists. The Contact list looks OK, I can send email by marking a contact and using Action/New message to contact. I have checked the box "Show this as an email address book in filder list under Properties. (opened in Folder List, right cllicking on Contacts) File/Data File Management shows two files: Archive Folders Personal Folders I have followed the instructions in both http://home.indy.rr.com/russval/addressbook.htm#Lose http://support.microsoft.com/default...Product=ol2002 Still, I con not find out how to resolve the problem. -- Olle , O3C Patent Translations |
#6
|
|||
|
|||
![]()
YES, I am back on track ! Thank you both.
-- Olle , O3C Patent Translations "Russ Valentine [MVP-Outlook]" skrev: 1. Just remove one. If you remove the wrong one you can add it back and remove the other. 2. You can set which folder to display first in the Address Book: Tools Options... -- Russ Valentine [MVP-Outlook] "Olle" wrote in message ... 1. When I open Tools E-mail accounts .... Change… I find two Outlook Address Books, both called Contacts: Personal Folders. Should I remove one ofthem? As the only option is "Remove Folder", how do I know which one? 2. I am sorry Russ, I am only a user of Oulook: How do I configure the Address Book to display the valid Contacts Folder by default? -- Olle , O3C Patent Translations "Russ Valentine [MVP-Outlook]" skrev: Those instructions work fine. Perhaps you left out a step. For example: 1. Did you remove the invalid reference to a Contacts Folder he Tools E-mail accounts View or change existing directories or address books Outlook Address Book Change… ? 2. Did you configure the Address Book to display the valid Contacts Folder by default? -- Russ Valentine [MVP-Outlook] "Olle" wrote in message ... I am running Outlook 2003 SP3 I know this is a frequent question but I still can not solve it after reading all I can find: The problem appears when I try to add email addresses by clicking the To button in the new email: Outlook answers "The address list can not be displayed. The Contact folder associated with the address list could not be opened" The same thing goes for ditribution lists. The Contact list looks OK, I can send email by marking a contact and using Action/New message to contact. I have checked the box "Show this as an email address book in filder list under Properties. (opened in Folder List, right cllicking on Contacts) File/Data File Management shows two files: Archive Folders Personal Folders I have followed the instructions in both http://home.indy.rr.com/russval/addressbook.htm#Lose http://support.microsoft.com/default...Product=ol2002 Still, I con not find out how to resolve the problem. -- Olle , O3C Patent Translations |
#7
|
|||
|
|||
![]() "Russ Valentine [MVP-Outlook]" wrote: Those instructions work fine. Perhaps you left out a step. For example: 1. Did you remove the invalid reference to a Contacts Folder he Tools E-mail accounts View or change existing directories or address books Outlook Address Book Change… ? 2. Did you configure the Address Book to display the valid Contacts Folder by default? -- Russ Valentine [MVP-Outlook] "Olle" wrote in message ... I am running Outlook 2003 SP3 I know this is a frequent question but I still can not solve it after reading all I can find: The problem appears when I try to add email addresses by clicking the To button in the new email: Outlook answers "The address list can not be displayed. The Contact folder associated with the address list could not be opened" The same thing goes for ditribution lists. The Contact list looks OK, I can send email by marking a contact and using Action/New message to contact. I have checked the box "Show this as an email address book in filder list under Properties. (opened in Folder List, right cllicking on Contacts) File/Data File Management shows two files: Archive Folders Personal Folders I have followed the instructions in both http://home.indy.rr.com/russval/addressbook.htm#Lose http://support.microsoft.com/default...Product=ol2002 Still, I con not find out how to resolve the problem. -- Olle , O3C Patent Translations I have a similar problem. I removed the contact list (none now shows) and when I open the contacts they are all there. When I go to properties the option to show this folder as and e-mail address book is greyed out. Where do I go from here? |
#8
|
|||
|
|||
![]()
Not sure what you mean by "contact list" since Outlook uses no such term.
Start by posting a more complete description of your problem. Include your Outlook version, steps that created the problem, and steps used to try to solve it so far. -- Russ Valentine [MVP-Outlook] "Inbox20039" wrote in message ... "Russ Valentine [MVP-Outlook]" wrote: Those instructions work fine. Perhaps you left out a step. For example: 1. Did you remove the invalid reference to a Contacts Folder he Tools E-mail accounts View or change existing directories or address books Outlook Address Book Change… ? 2. Did you configure the Address Book to display the valid Contacts Folder by default? -- Russ Valentine [MVP-Outlook] "Olle" wrote in message ... I am running Outlook 2003 SP3 I know this is a frequent question but I still can not solve it after reading all I can find: The problem appears when I try to add email addresses by clicking the To button in the new email: Outlook answers "The address list can not be displayed. The Contact folder associated with the address list could not be opened" The same thing goes for ditribution lists. The Contact list looks OK, I can send email by marking a contact and using Action/New message to contact. I have checked the box "Show this as an email address book in filder list under Properties. (opened in Folder List, right cllicking on Contacts) File/Data File Management shows two files: Archive Folders Personal Folders I have followed the instructions in both http://home.indy.rr.com/russval/addressbook.htm#Lose http://support.microsoft.com/default...Product=ol2002 Still, I con not find out how to resolve the problem. -- Olle , O3C Patent Translations I have a similar problem. I removed the contact list (none now shows) and when I open the contacts they are all there. When I go to properties the option to show this folder as and e-mail address book is greyed out. Where do I go from here? |
Thread Tools | Search this Thread |
Display Modes | |
|
|
![]() |
||||
Thread | Thread Starter | Forum | Replies | Last Post |
can't find contacts when composing email | Joe | Outlook - Using Contacts | 2 | February 17th 08 04:15 PM |
Inserting contacts into new email - unable to find contact list! | [email protected] | Outlook - Using Contacts | 2 | November 27th 07 10:08 PM |
Email can't find contacts | DaviDon | Outlook - Using Contacts | 7 | December 19th 06 08:57 PM |
Can't find my contacts when I compose an email | connie | Outlook - Using Contacts | 3 | September 13th 06 09:01 PM |
Cannot find email address in Exchange Public Folder Contacts | [email protected] | Outlook - Using Contacts | 2 | July 28th 06 05:48 PM |