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#11
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No. I'm saying that I suspect that autoresolution will work only when
Outlook's MAPI transport is the _only_ one in the profile. I know it won't work with Corel and assume it will have problems with Groupwise. -- Russ Valentine [MVP-Outlook] "PWLucido" wrote in message ... I think we are consusing each other. I will attempt to understand you. You are saying that Outlook will use autoresolution when MAPI is the only transport. Thus, his issue is using POP and MAPI in the same profile. Is this correct? Thanks, Paul "Russ Valentine [MVP-Outlook]" wrote: I don't understand your question. JTW stated problems with the following: "i attempt to add a name from the MAPI address book (on the corporate groupwise server)" That does not surprise me in the least. Outlook can only use autoresolution to pull from a Contacts Folder when its MAPI transport is the one and only one in the profile. Otherwise, all bets are off. -- Russ Valentine [MVP-Outlook] "PWLucido" wrote in message ... Russ, I think the follow-up question is: then why does OL allow JTW to add the name to the To line? Why does it not error out with an "I only support autoresolution with Exchange or a local address book"? Or, why does it not suck the email address from the contact and put it into the To line. As he states, it understands the information in the contact, as he can click on the displayed name in the To line and see contact information. Thanks, Paul "Russ Valentine [MVP-Outlook]" wrote: AFAIK, Outlook supports autoresolution against Exchange Server and local data files, which your description confirms. Did you find some documentation somewhere that lead you to believe it would do the same against novell groupwise server? I'm not aware of any, but I don't work in this area much. -- Russ Valentine [MVP-Outlook] "JTW" wrote in message ... I am having an odd problem that i haven't been able to find any information on. I am trying to configure outlook 2007 to work with a novell groupwise server at work. I have set it up with a MAPI account for groupwise and a pop account for another email account all is actually working well actually...except when sending a new message or reply, i attempt to add a name from the MAPI address book (on the corporate groupwise server). when doing this, the name is imported into the TO field, but not the email adress. e.g. "John smith" will appear instead of ". (you CAN double click on the name and view all the contact properties) this of course is normal...as outlook normally would resolve "john smith" into the email adress when sending. this is where the breakdown is happening. apparently...it is trying to send the message to a literal email adress of "john smith" (vs. ") which is not working and returns a error message that none of my email accounts will support sending to this address. So i tried adding the contact into my OUTLOOK CONTACTS from the groupwise address book. this worked fine as well..the name, email address, phone number etc...all transferred over without apparent issue. however...the problem remains....when adding one of these contacts from the OUTLOOK CONTACTS to the TO field, the name is displayed instead of the address in the same manner and the same error occurs when sending. sending a message with a literal email address in the TO field works without problem (e.g. ") creating a de novo (fresh, new) contact in OUTLOOK has the effect of displaying the literal email address in the TO field when adding that contact in. this too sends without problems.. so the question is: why will outlook not extract/reference the email address in messages when the contact orginated from the MAPI address book (Novell groupwise server)? is there a work around? |
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#12
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That's my assumption because I know of other MAPI transports on which it
chokes. That's why I was asking JTW if he had any documentation that would lead him to expect it to work with Groupwise. -- Russ Valentine [MVP-Outlook] "PWLucido" wrote in message ... Russ, What you state here is that Outlook autoresolution only works with Exchange and local data files. Thus, MAPI to Groupwise just won't work. Correct? "Russ Valentine [MVP-Outlook]" wrote: AFAIK, Outlook supports autoresolution against Exchange Server and local data files, which your description confirms. Did you find some documentation somewhere that lead you to believe it would do the same against novell groupwise server? I'm not aware of any, but I don't work in this area much. -- Russ Valentine [MVP-Outlook] "JTW" wrote in message ... I am having an odd problem that i haven't been able to find any information on. I am trying to configure outlook 2007 to work with a novell groupwise server at work. I have set it up with a MAPI account for groupwise and a pop account for another email account all is actually working well actually...except when sending a new message or reply, i attempt to add a name from the MAPI address book (on the corporate groupwise server). when doing this, the name is imported into the TO field, but not the email adress. e.g. "John smith" will appear instead of ". (you CAN double click on the name and view all the contact properties) this of course is normal...as outlook normally would resolve "john smith" into the email adress when sending. this is where the breakdown is happening. apparently...it is trying to send the message to a literal email adress of "john smith" (vs. ") which is not working and returns a error message that none of my email accounts will support sending to this address. So i tried adding the contact into my OUTLOOK CONTACTS from the groupwise address book. this worked fine as well..the name, email address, phone number etc...all transferred over without apparent issue. however...the problem remains....when adding one of these contacts from the OUTLOOK CONTACTS to the TO field, the name is displayed instead of the address in the same manner and the same error occurs when sending. sending a message with a literal email address in the TO field works without problem (e.g. ") creating a de novo (fresh, new) contact in OUTLOOK has the effect of displaying the literal email address in the TO field when adding that contact in. this too sends without problems.. so the question is: why will outlook not extract/reference the email address in messages when the contact orginated from the MAPI address book (Novell groupwise server)? is there a work around? |
#13
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Ok, I'm beginning to understand. So if autoresolution does not work in these
instances, is it best to turn it off (Advanced email options uncheck Automatice name checking)? Thanks again, Paul "Russ Valentine [MVP-Outlook]" wrote: No. I'm saying that I suspect that autoresolution will work only when Outlook's MAPI transport is the _only_ one in the profile. I know it won't work with Corel and assume it will have problems with Groupwise. -- Russ Valentine [MVP-Outlook] "PWLucido" wrote in message ... I think we are consusing each other. I will attempt to understand you. You are saying that Outlook will use autoresolution when MAPI is the only transport. Thus, his issue is using POP and MAPI in the same profile. Is this correct? Thanks, Paul "Russ Valentine [MVP-Outlook]" wrote: I don't understand your question. JTW stated problems with the following: "i attempt to add a name from the MAPI address book (on the corporate groupwise server)" That does not surprise me in the least. Outlook can only use autoresolution to pull from a Contacts Folder when its MAPI transport is the one and only one in the profile. Otherwise, all bets are off. -- Russ Valentine [MVP-Outlook] "PWLucido" wrote in message ... Russ, I think the follow-up question is: then why does OL allow JTW to add the name to the To line? Why does it not error out with an "I only support autoresolution with Exchange or a local address book"? Or, why does it not suck the email address from the contact and put it into the To line. As he states, it understands the information in the contact, as he can click on the displayed name in the To line and see contact information. Thanks, Paul "Russ Valentine [MVP-Outlook]" wrote: AFAIK, Outlook supports autoresolution against Exchange Server and local data files, which your description confirms. Did you find some documentation somewhere that lead you to believe it would do the same against novell groupwise server? I'm not aware of any, but I don't work in this area much. -- Russ Valentine [MVP-Outlook] "JTW" wrote in message ... I am having an odd problem that i haven't been able to find any information on. I am trying to configure outlook 2007 to work with a novell groupwise server at work. I have set it up with a MAPI account for groupwise and a pop account for another email account all is actually working well actually...except when sending a new message or reply, i attempt to add a name from the MAPI address book (on the corporate groupwise server). when doing this, the name is imported into the TO field, but not the email adress. e.g. "John smith" will appear instead of ". (you CAN double click on the name and view all the contact properties) this of course is normal...as outlook normally would resolve "john smith" into the email adress when sending. this is where the breakdown is happening. apparently...it is trying to send the message to a literal email adress of "john smith" (vs. ") which is not working and returns a error message that none of my email accounts will support sending to this address. So i tried adding the contact into my OUTLOOK CONTACTS from the groupwise address book. this worked fine as well..the name, email address, phone number etc...all transferred over without apparent issue. however...the problem remains....when adding one of these contacts from the OUTLOOK CONTACTS to the TO field, the name is displayed instead of the address in the same manner and the same error occurs when sending. sending a message with a literal email address in the TO field works without problem (e.g. ") creating a de novo (fresh, new) contact in OUTLOOK has the effect of displaying the literal email address in the TO field when adding that contact in. this too sends without problems.. so the question is: why will outlook not extract/reference the email address in messages when the contact orginated from the MAPI address book (Novell groupwise server)? is there a work around? |
#14
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That would depend on your needs. The nice thing is that autocompletion has
largely supplanted autoresolution for many users and will still work fine in such a profile since it does not rely on MAPI. -- Russ Valentine [MVP-Outlook] "PWLucido" wrote in message ... Ok, I'm beginning to understand. So if autoresolution does not work in these instances, is it best to turn it off (Advanced email options uncheck Automatice name checking)? Thanks again, Paul "Russ Valentine [MVP-Outlook]" wrote: No. I'm saying that I suspect that autoresolution will work only when Outlook's MAPI transport is the _only_ one in the profile. I know it won't work with Corel and assume it will have problems with Groupwise. -- Russ Valentine [MVP-Outlook] "PWLucido" wrote in message ... I think we are consusing each other. I will attempt to understand you. You are saying that Outlook will use autoresolution when MAPI is the only transport. Thus, his issue is using POP and MAPI in the same profile. Is this correct? Thanks, Paul "Russ Valentine [MVP-Outlook]" wrote: I don't understand your question. JTW stated problems with the following: "i attempt to add a name from the MAPI address book (on the corporate groupwise server)" That does not surprise me in the least. Outlook can only use autoresolution to pull from a Contacts Folder when its MAPI transport is the one and only one in the profile. Otherwise, all bets are off. -- Russ Valentine [MVP-Outlook] "PWLucido" wrote in message ... Russ, I think the follow-up question is: then why does OL allow JTW to add the name to the To line? Why does it not error out with an "I only support autoresolution with Exchange or a local address book"? Or, why does it not suck the email address from the contact and put it into the To line. As he states, it understands the information in the contact, as he can click on the displayed name in the To line and see contact information. Thanks, Paul "Russ Valentine [MVP-Outlook]" wrote: AFAIK, Outlook supports autoresolution against Exchange Server and local data files, which your description confirms. Did you find some documentation somewhere that lead you to believe it would do the same against novell groupwise server? I'm not aware of any, but I don't work in this area much. -- Russ Valentine [MVP-Outlook] "JTW" wrote in message ... I am having an odd problem that i haven't been able to find any information on. I am trying to configure outlook 2007 to work with a novell groupwise server at work. I have set it up with a MAPI account for groupwise and a pop account for another email account all is actually working well actually...except when sending a new message or reply, i attempt to add a name from the MAPI address book (on the corporate groupwise server). when doing this, the name is imported into the TO field, but not the email adress. e.g. "John smith" will appear instead of ". (you CAN double click on the name and view all the contact properties) this of course is normal...as outlook normally would resolve "john smith" into the email adress when sending. this is where the breakdown is happening. apparently...it is trying to send the message to a literal email adress of "john smith" (vs. ") which is not working and returns a error message that none of my email accounts will support sending to this address. So i tried adding the contact into my OUTLOOK CONTACTS from the groupwise address book. this worked fine as well..the name, email address, phone number etc...all transferred over without apparent issue. however...the problem remains....when adding one of these contacts from the OUTLOOK CONTACTS to the TO field, the name is displayed instead of the address in the same manner and the same error occurs when sending. sending a message with a literal email address in the TO field works without problem (e.g. ") creating a de novo (fresh, new) contact in OUTLOOK has the effect of displaying the literal email address in the TO field when adding that contact in. this too sends without problems.. so the question is: why will outlook not extract/reference the address in messages when the contact orginated from the MAPI address book (Novell groupwise server)? is there a work around? |
#15
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i wanted to thank you all for your responses. This still remains a mystery.
i have not found any resolution. I have since done a few other things to try to establish the consistency of this problem I added an additional datafile with a separate CONTACTS list. when creating new contacts or copying contacts from other .pst files...they still seem to work (MOST of the time...occasionaly there is a choke) on both the groupwise outgoing and my personal smtp/pop account. If i add a name from the MAPI address book...double click it...copy the email address from the properties ...then paste it into the to line. it will usually work. sometimes it resolves it BACK to the user name found in the mapi address book. this is an inconsistent behavior. If i simply reply to a message. it puts the "display as" name in the TO field....not the user name...and not the email address....this forcecs me back into the above action (copy...paste...etc) the odd thing....is that even when the message comes thorugh the pop account....the reply is the same way (in this case it should have never even touched the groupwise server). this leads me to belive that the issue is as was alluded to...that simply having the MAPI address book (gropuwise) account in the outlook profile is causing the conflict??? seems a bit nonsensical to me....but i'm already well past my own knowledge of the inner workings of OUTLOOK to interpret this. is there anything anyone might suggest to try? i could probably live with all of it...except the problems when hitting "reply". it seems to me that in that case...outlook should limit itself to the "reply to" email address from the message header ....especially when the message was NOT received through the groupwise server. and avoid any reference to MAPI address book or CONTACTS if i could resolve this issue...i can work around the rest... ??? thanks again "Russ Valentine [MVP-Outlook]" wrote: That's my assumption because I know of other MAPI transports on which it chokes. That's why I was asking JTW if he had any documentation that would lead him to expect it to work with Groupwise. -- Russ Valentine [MVP-Outlook] "PWLucido" wrote in message ... Russ, What you state here is that Outlook autoresolution only works with Exchange and local data files. Thus, MAPI to Groupwise just won't work. Correct? "Russ Valentine [MVP-Outlook]" wrote: AFAIK, Outlook supports autoresolution against Exchange Server and local data files, which your description confirms. Did you find some documentation somewhere that lead you to believe it would do the same against novell groupwise server? I'm not aware of any, but I don't work in this area much. -- Russ Valentine [MVP-Outlook] "JTW" wrote in message ... I am having an odd problem that i haven't been able to find any information on. I am trying to configure outlook 2007 to work with a novell groupwise server at work. I have set it up with a MAPI account for groupwise and a pop account for another email account all is actually working well actually...except when sending a new message or reply, i attempt to add a name from the MAPI address book (on the corporate groupwise server). when doing this, the name is imported into the TO field, but not the email adress. e.g. "John smith" will appear instead of ". (you CAN double click on the name and view all the contact properties) this of course is normal...as outlook normally would resolve "john smith" into the email adress when sending. this is where the breakdown is happening. apparently...it is trying to send the message to a literal email adress of "john smith" (vs. ") which is not working and returns a error message that none of my email accounts will support sending to this address. So i tried adding the contact into my OUTLOOK CONTACTS from the groupwise address book. this worked fine as well..the name, email address, phone number etc...all transferred over without apparent issue. however...the problem remains....when adding one of these contacts from the OUTLOOK CONTACTS to the TO field, the name is displayed instead of the address in the same manner and the same error occurs when sending. sending a message with a literal email address in the TO field works without problem (e.g. ") creating a de novo (fresh, new) contact in OUTLOOK has the effect of displaying the literal email address in the TO field when adding that contact in. this too sends without problems.. so the question is: why will outlook not extract/reference the email address in messages when the contact orginated from the MAPI address book (Novell groupwise server)? is there a work around? |
#16
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Well, JTW, I don't think I can help you. It all comes down to how Outlook
deals with displayed contacts on the To line. And if you read my "Addres resolution of contact from 'sharepoint' folder" post, you would see I am having a similar issue. I think we would all like it very much if we had an option in Outlook that told it to not display the contact it is referring to, but to immediately resolve it to an SMTP address and display that. Otherwise, our best hope is to understand how Outlook resolves the displayed contact on the To line. It obviously does it when you hit Send. And it is also safe to say the contact displayed is just that, a display. It appears to be a pointer to the contact, which it will resolve to an address when it sends. This, of course, works flawlessly with Exchange. With Groupwise MAPI or "sharepoint" Smartermail folders (or others) it sometimes resolves that displayed contact incorrectly. *sigh* "JTW" wrote: i wanted to thank you all for your responses. This still remains a mystery. i have not found any resolution. I have since done a few other things to try to establish the consistency of this problem I added an additional datafile with a separate CONTACTS list. when creating new contacts or copying contacts from other .pst files...they still seem to work (MOST of the time...occasionaly there is a choke) on both the groupwise outgoing and my personal smtp/pop account. If i add a name from the MAPI address book...double click it...copy the email address from the properties ...then paste it into the to line. it will usually work. sometimes it resolves it BACK to the user name found in the mapi address book. this is an inconsistent behavior. If i simply reply to a message. it puts the "display as" name in the TO field....not the user name...and not the email address....this forcecs me back into the above action (copy...paste...etc) the odd thing....is that even when the message comes thorugh the pop account....the reply is the same way (in this case it should have never even touched the groupwise server). this leads me to belive that the issue is as was alluded to...that simply having the MAPI address book (gropuwise) account in the outlook profile is causing the conflict??? seems a bit nonsensical to me....but i'm already well past my own knowledge of the inner workings of OUTLOOK to interpret this. is there anything anyone might suggest to try? i could probably live with all of it...except the problems when hitting "reply". it seems to me that in that case...outlook should limit itself to the "reply to" email address from the message header ....especially when the message was NOT received through the groupwise server. and avoid any reference to MAPI address book or CONTACTS if i could resolve this issue...i can work around the rest... ??? thanks again "Russ Valentine [MVP-Outlook]" wrote: That's my assumption because I know of other MAPI transports on which it chokes. That's why I was asking JTW if he had any documentation that would lead him to expect it to work with Groupwise. -- Russ Valentine [MVP-Outlook] "PWLucido" wrote in message ... Russ, What you state here is that Outlook autoresolution only works with Exchange and local data files. Thus, MAPI to Groupwise just won't work. Correct? "Russ Valentine [MVP-Outlook]" wrote: AFAIK, Outlook supports autoresolution against Exchange Server and local data files, which your description confirms. Did you find some documentation somewhere that lead you to believe it would do the same against novell groupwise server? I'm not aware of any, but I don't work in this area much. -- Russ Valentine [MVP-Outlook] "JTW" wrote in message ... I am having an odd problem that i haven't been able to find any information on. I am trying to configure outlook 2007 to work with a novell groupwise server at work. I have set it up with a MAPI account for groupwise and a pop account for another email account all is actually working well actually...except when sending a new message or reply, i attempt to add a name from the MAPI address book (on the corporate groupwise server). when doing this, the name is imported into the TO field, but not the email adress. e.g. "John smith" will appear instead of ". (you CAN double click on the name and view all the contact properties) this of course is normal...as outlook normally would resolve "john smith" into the email adress when sending. this is where the breakdown is happening. apparently...it is trying to send the message to a literal email adress of "john smith" (vs. ") which is not working and returns a error message that none of my email accounts will support sending to this address. So i tried adding the contact into my OUTLOOK CONTACTS from the groupwise address book. this worked fine as well..the name, email address, phone number etc...all transferred over without apparent issue. however...the problem remains....when adding one of these contacts from the OUTLOOK CONTACTS to the TO field, the name is displayed instead of the address in the same manner and the same error occurs when sending. sending a message with a literal email address in the TO field works without problem (e.g. ") creating a de novo (fresh, new) contact in OUTLOOK has the effect of displaying the literal email address in the TO field when adding that contact in. this too sends without problems.. so the question is: why will outlook not extract/reference the email address in messages when the contact orginated from the MAPI address book (Novell groupwise server)? is there a work around? |
#17
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i was arriving at same conclusion. Once again....thank you for your posts!
"PWLucido" wrote: Well, JTW, I don't think I can help you. It all comes down to how Outlook deals with displayed contacts on the To line. And if you read my "Addres resolution of contact from 'sharepoint' folder" post, you would see I am having a similar issue. I think we would all like it very much if we had an option in Outlook that told it to not display the contact it is referring to, but to immediately resolve it to an SMTP address and display that. Otherwise, our best hope is to understand how Outlook resolves the displayed contact on the To line. It obviously does it when you hit Send. And it is also safe to say the contact displayed is just that, a display. It appears to be a pointer to the contact, which it will resolve to an address when it sends. This, of course, works flawlessly with Exchange. With Groupwise MAPI or "sharepoint" Smartermail folders (or others) it sometimes resolves that displayed contact incorrectly. *sigh* "JTW" wrote: i wanted to thank you all for your responses. This still remains a mystery. i have not found any resolution. I have since done a few other things to try to establish the consistency of this problem I added an additional datafile with a separate CONTACTS list. when creating new contacts or copying contacts from other .pst files...they still seem to work (MOST of the time...occasionaly there is a choke) on both the groupwise outgoing and my personal smtp/pop account. If i add a name from the MAPI address book...double click it...copy the email address from the properties ...then paste it into the to line. it will usually work. sometimes it resolves it BACK to the user name found in the mapi address book. this is an inconsistent behavior. If i simply reply to a message. it puts the "display as" name in the TO field....not the user name...and not the email address....this forcecs me back into the above action (copy...paste...etc) the odd thing....is that even when the message comes thorugh the pop account....the reply is the same way (in this case it should have never even touched the groupwise server). this leads me to belive that the issue is as was alluded to...that simply having the MAPI address book (gropuwise) account in the outlook profile is causing the conflict??? seems a bit nonsensical to me....but i'm already well past my own knowledge of the inner workings of OUTLOOK to interpret this. is there anything anyone might suggest to try? i could probably live with all of it...except the problems when hitting "reply". it seems to me that in that case...outlook should limit itself to the "reply to" email address from the message header ....especially when the message was NOT received through the groupwise server. and avoid any reference to MAPI address book or CONTACTS if i could resolve this issue...i can work around the rest... ??? thanks again "Russ Valentine [MVP-Outlook]" wrote: That's my assumption because I know of other MAPI transports on which it chokes. That's why I was asking JTW if he had any documentation that would lead him to expect it to work with Groupwise. -- Russ Valentine [MVP-Outlook] "PWLucido" wrote in message ... Russ, What you state here is that Outlook autoresolution only works with Exchange and local data files. Thus, MAPI to Groupwise just won't work. Correct? "Russ Valentine [MVP-Outlook]" wrote: AFAIK, Outlook supports autoresolution against Exchange Server and local data files, which your description confirms. Did you find some documentation somewhere that lead you to believe it would do the same against novell groupwise server? I'm not aware of any, but I don't work in this area much. -- Russ Valentine [MVP-Outlook] "JTW" wrote in message ... I am having an odd problem that i haven't been able to find any information on. I am trying to configure outlook 2007 to work with a novell groupwise server at work. I have set it up with a MAPI account for groupwise and a pop account for another email account all is actually working well actually...except when sending a new message or reply, i attempt to add a name from the MAPI address book (on the corporate groupwise server). when doing this, the name is imported into the TO field, but not the email adress. e.g. "John smith" will appear instead of ". (you CAN double click on the name and view all the contact properties) this of course is normal...as outlook normally would resolve "john smith" into the email adress when sending. this is where the breakdown is happening. apparently...it is trying to send the message to a literal email adress of "john smith" (vs. ") which is not working and returns a error message that none of my email accounts will support sending to this address. So i tried adding the contact into my OUTLOOK CONTACTS from the groupwise address book. this worked fine as well..the name, email address, phone number etc...all transferred over without apparent issue. however...the problem remains....when adding one of these contacts from the OUTLOOK CONTACTS to the TO field, the name is displayed instead of the address in the same manner and the same error occurs when sending. sending a message with a literal email address in the TO field works without problem (e.g. ") creating a de novo (fresh, new) contact in OUTLOOK has the effect of displaying the literal email address in the TO field when adding that contact in. this too sends without problems.. so the question is: why will outlook not extract/reference the email address in messages when the contact orginated from the MAPI address book (Novell groupwise server)? is there a work around? |
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