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#1
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I'm using Outlook 2007 with Business Contact Manager on a Windows XP Home
Edition machine. I started to look up a contact in my personal contacts that I know for a fact had been listed there and realized the contact was no longer in the list. I scrolled through my list of contacts and saw that many other contacts are also missing. I did a search for the missing contact in the search box and it didn't find the missing contact. Then I chose the option to search "all contact items" and it still didn't find my missing contact with the view set to phone list. For some reason I clicked the business card view radial button the missing contact appears in that view. Any idea what's going on here? I'm fairly new to Outlook 2007 so I may have clicked something I shouldn't have but what it is I don't know and I don't know how to undo whatever I may have done. Thanks for any help! -- Jake |
#2
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No way to know. Outlook does not do this all by itself. You would need to
provide the steps you used to create the problem. You should also post in a BCM group. Using BCM changes everything. Do you backup your data? -- Russ Valentine [MVP-Outlook] "Jake" wrote in message ... I'm using Outlook 2007 with Business Contact Manager on a Windows XP Home Edition machine. I started to look up a contact in my personal contacts that I know for a fact had been listed there and realized the contact was no longer in the list. I scrolled through my list of contacts and saw that many other contacts are also missing. I did a search for the missing contact in the search box and it didn't find the missing contact. Then I chose the option to search "all contact items" and it still didn't find my missing contact with the view set to phone list. For some reason I clicked the business card view radial button the missing contact appears in that view. Any idea what's going on here? I'm fairly new to Outlook 2007 so I may have clicked something I shouldn't have but what it is I don't know and I don't know how to undo whatever I may have done. Thanks for any help! -- Jake |
#3
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I just gave you all the steps I took when I found I had the problem. I
didn't take ANY steps that I know of to CREATE the problem. Some of the contacts just aren't showing up. I don't think Business Contact Manager had anything to do with it. I installed BCM a couple of months ago and didn't like it so stopped using it. I did search for my missing contacts in BCM just in case they somehow ended up there but they weren't showing up there either. I do back up outlook frequently and it backs up automatically when I exit outlook. I also sync a Pocket PC with outlook and the Pocket PC has the missing contacts on it's contact list. -- Jake "Russ Valentine [MVP-Outlook]" wrote: No way to know. Outlook does not do this all by itself. You would need to provide the steps you used to create the problem. You should also post in a BCM group. Using BCM changes everything. Do you backup your data? -- Russ Valentine [MVP-Outlook] "Jake" wrote in message ... I'm using Outlook 2007 with Business Contact Manager on a Windows XP Home Edition machine. I started to look up a contact in my personal contacts that I know for a fact had been listed there and realized the contact was no longer in the list. I scrolled through my list of contacts and saw that many other contacts are also missing. I did a search for the missing contact in the search box and it didn't find the missing contact. Then I chose the option to search "all contact items" and it still didn't find my missing contact with the view set to phone list. For some reason I clicked the business card view radial button the missing contact appears in that view. Any idea what's going on here? I'm fairly new to Outlook 2007 so I may have clicked something I shouldn't have but what it is I don't know and I don't know how to undo whatever I may have done. Thanks for any help! -- Jake |
#4
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No. You gave no steps at all. Now you have. Syncing incorrectly is the
number one cause for Contacts that go "missing for no reason." Anyone who uses syncing backs up their data frequently because syncing changes are permanent. I trust you do. -- Russ Valentine [MVP-Outlook] "Jake" wrote in message ... I just gave you all the steps I took when I found I had the problem. I didn't take ANY steps that I know of to CREATE the problem. Some of the contacts just aren't showing up. I don't think Business Contact Manager had anything to do with it. I installed BCM a couple of months ago and didn't like it so stopped using it. I did search for my missing contacts in BCM just in case they somehow ended up there but they weren't showing up there either. I do back up outlook frequently and it backs up automatically when I exit outlook. I also sync a Pocket PC with outlook and the Pocket PC has the missing contacts on it's contact list. -- Jake "Russ Valentine [MVP-Outlook]" wrote: No way to know. Outlook does not do this all by itself. You would need to provide the steps you used to create the problem. You should also post in a BCM group. Using BCM changes everything. Do you backup your data? -- Russ Valentine [MVP-Outlook] "Jake" wrote in message ... I'm using Outlook 2007 with Business Contact Manager on a Windows XP Home Edition machine. I started to look up a contact in my personal contacts that I know for a fact had been listed there and realized the contact was no longer in the list. I scrolled through my list of contacts and saw that many other contacts are also missing. I did a search for the missing contact in the search box and it didn't find the missing contact. Then I chose the option to search "all contact items" and it still didn't find my missing contact with the view set to phone list. For some reason I clicked the business card view radial button the missing contact appears in that view. Any idea what's going on here? I'm fairly new to Outlook 2007 so I may have clicked something I shouldn't have but what it is I don't know and I don't know how to undo whatever I may have done. Thanks for any help! -- Jake |
#5
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I have been syncing Pocket PC's for years and have never had this happen
before. So what do I do to not sync "incorrectly" since it's pretty much an automated process once the PPC is inserted in the cradle? See the other post I was posting when your message arrived. The contacts are only missing in the 'phone list' view. They are there in all the other views. Now how do I get all them visible in the phone list? -- Jake "Russ Valentine [MVP-Outlook]" wrote: No. You gave no steps at all. Now you have. Syncing incorrectly is the number one cause for Contacts that go "missing for no reason." Anyone who uses syncing backs up their data frequently because syncing changes are permanent. I trust you do. -- Russ Valentine [MVP-Outlook] "Jake" wrote in message ... I just gave you all the steps I took when I found I had the problem. I didn't take ANY steps that I know of to CREATE the problem. Some of the contacts just aren't showing up. I don't think Business Contact Manager had anything to do with it. I installed BCM a couple of months ago and didn't like it so stopped using it. I did search for my missing contacts in BCM just in case they somehow ended up there but they weren't showing up there either. I do back up outlook frequently and it backs up automatically when I exit outlook. I also sync a Pocket PC with outlook and the Pocket PC has the missing contacts on it's contact list. -- Jake "Russ Valentine [MVP-Outlook]" wrote: No way to know. Outlook does not do this all by itself. You would need to provide the steps you used to create the problem. You should also post in a BCM group. Using BCM changes everything. Do you backup your data? -- Russ Valentine [MVP-Outlook] "Jake" wrote in message ... I'm using Outlook 2007 with Business Contact Manager on a Windows XP Home Edition machine. I started to look up a contact in my personal contacts that I know for a fact had been listed there and realized the contact was no longer in the list. I scrolled through my list of contacts and saw that many other contacts are also missing. I did a search for the missing contact in the search box and it didn't find the missing contact. Then I chose the option to search "all contact items" and it still didn't find my missing contact with the view set to phone list. For some reason I clicked the business card view radial button the missing contact appears in that view. Any idea what's going on here? I'm fairly new to Outlook 2007 so I may have clicked something I shouldn't have but what it is I don't know and I don't know how to undo whatever I may have done. Thanks for any help! -- Jake |
#6
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Syncing questions are not Outlook questions. Outlook does not participate in
that process at all. Your description is still too vague to permit help from a distance. Try to characterize and describe what's "missing" as accurately as possible. It sounds like there may be nothing missing at all and that your views may be corrupted or damaged. But do start backing up your data completely and often. -- Russ Valentine [MVP-Outlook] "Jake" wrote in message ... I have been syncing Pocket PC's for years and have never had this happen before. So what do I do to not sync "incorrectly" since it's pretty much an automated process once the PPC is inserted in the cradle? See the other post I was posting when your message arrived. The contacts are only missing in the 'phone list' view. They are there in all the other views. Now how do I get all them visible in the phone list? -- Jake "Russ Valentine [MVP-Outlook]" wrote: No. You gave no steps at all. Now you have. Syncing incorrectly is the number one cause for Contacts that go "missing for no reason." Anyone who uses syncing backs up their data frequently because syncing changes are permanent. I trust you do. -- Russ Valentine [MVP-Outlook] "Jake" wrote in message ... I just gave you all the steps I took when I found I had the problem. I didn't take ANY steps that I know of to CREATE the problem. Some of the contacts just aren't showing up. I don't think Business Contact Manager had anything to do with it. I installed BCM a couple of months ago and didn't like it so stopped using it. I did search for my missing contacts in BCM just in case they somehow ended up there but they weren't showing up there either. I do back up outlook frequently and it backs up automatically when I exit outlook. I also sync a Pocket PC with outlook and the Pocket PC has the missing contacts on it's contact list. -- Jake "Russ Valentine [MVP-Outlook]" wrote: No way to know. Outlook does not do this all by itself. You would need to provide the steps you used to create the problem. You should also post in a BCM group. Using BCM changes everything. Do you backup your data? -- Russ Valentine [MVP-Outlook] "Jake" wrote in message ... I'm using Outlook 2007 with Business Contact Manager on a Windows XP Home Edition machine. I started to look up a contact in my personal contacts that I know for a fact had been listed there and realized the contact was no longer in the list. I scrolled through my list of contacts and saw that many other contacts are also missing. I did a search for the missing contact in the search box and it didn't find the missing contact. Then I chose the option to search "all contact items" and it still didn't find my missing contact with the view set to phone list. For some reason I clicked the business card view radial button the missing contact appears in that view. Any idea what's going on here? I'm fairly new to Outlook 2007 so I may have clicked something I shouldn't have but what it is I don't know and I don't know how to undo whatever I may have done. Thanks for any help! -- Jake |
#7
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In further playing around with this it seems the missing contacts are only
missing in the "phone list" view. When clicking on the other radial buttons the missing contacts are listed. Any idea why some are missing in phone list view and how do I get all of them to show up? -- Jake "Jake" wrote: I'm using Outlook 2007 with Business Contact Manager on a Windows XP Home Edition machine. I started to look up a contact in my personal contacts that I know for a fact had been listed there and realized the contact was no longer in the list. I scrolled through my list of contacts and saw that many other contacts are also missing. I did a search for the missing contact in the search box and it didn't find the missing contact. Then I chose the option to search "all contact items" and it still didn't find my missing contact with the view set to phone list. For some reason I clicked the business card view radial button the missing contact appears in that view. Any idea what's going on here? I'm fairly new to Outlook 2007 so I may have clicked something I shouldn't have but what it is I don't know and I don't know how to undo whatever I may have done. Thanks for any help! -- Jake |
#8
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"Jake" wrote in message
... In further playing around with this it seems the missing contacts are only missing in the "phone list" view. When clicking on the other radial buttons the missing contacts are listed. Any idea why some are missing in phone list view and how do I get all of them to show up? Try resetting your vews, like Russ said. If that doesn't work, try repairing your PST. After that, try a new profile. -- Brian Tillman [MVP-Outlook] |
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Thread | Thread Starter | Forum | Replies | Last Post |
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