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#1
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When sending new email, address book is empty. Plenty of contacts in contact
folder. "Show this folder as an e-mail Address Book" grayed out. |
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#2
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Why are you posting again?
-- Russ Valentine [MVP-Outlook] "qryus" wrote in message ... When sending new email, address book is empty. Plenty of contacts in contact folder. "Show this folder as an e-mail Address Book" grayed out. |
#3
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If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book is checked? If this is grayed out... Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. If you are using Outlook 2007 and the the checkbox is grayed, you'll need to make a new profile as you can't add the Outlook Address Book service due to a bug. -- Diane Poremsky [MVP - Outlook] Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Exchange Messaging Outlook newsletter: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "qryus" wrote in message ... When sending new email, address book is empty. Plenty of contacts in contact folder. "Show this folder as an e-mail Address Book" grayed out. |
#4
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Beautiful. Thank you very much!!
I removed it, added it, then restarted, in that order. "Diane Poremsky [MVP]" wrote: If you have Contacts in the Contacts folder but they are not accessible when you click on the To button, check these settings: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book is checked? If this is grayed out... Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. If you are using Outlook 2007 and the the checkbox is grayed, you'll need to make a new profile as you can't add the Outlook Address Book service due to a bug. -- Diane Poremsky [MVP - Outlook] Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Exchange Messaging Outlook newsletter: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "qryus" wrote in message ... When sending new email, address book is empty. Plenty of contacts in contact folder. "Show this folder as an e-mail Address Book" grayed out. |
#5
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Im in this situation. OL2007. is grayed. cannot delete....
"a new profile" what does it means: in vista, in OL... ... can we have some clues ? thanks If you are using Outlook 2007 and the the checkbox is grayed, you'll need to make a new profile as you can't add the Outlook Address Book service due to a bug. -- Diane Poremsky [MVP - Outlook] Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Exchange Messaging Outlook newsletter: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "qryus" wrote in message ... When sending new email, address book is empty. Plenty of contacts in contact folder. "Show this folder as an e-mail Address Book" grayed out. |
#6
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Clue: answer is posted here daily.
http://support.microsoft.com/default...roduct=out2003 -- Russ Valentine [MVP-Outlook] "RobertoNervi" wrote in message ... Im in this situation. OL2007. is grayed. cannot delete.... "a new profile" what does it means: in vista, in OL... ... can we have some clues ? thanks If you are using Outlook 2007 and the the checkbox is grayed, you'll need to make a new profile as you can't add the Outlook Address Book service due to a bug. -- Diane Poremsky [MVP - Outlook] Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Exchange Messaging Outlook newsletter: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "qryus" wrote in message ... When sending new email, address book is empty. Plenty of contacts in contact folder. "Show this folder as an e-mail Address Book" grayed out. |
#7
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I've found meanwhile where act to rebuild a new profille. Im working on, and
seems all is coming back to normality "Russ Valentine [MVP-Outlook]" wrote: Clue: answer is posted here daily. http://support.microsoft.com/default...roduct=out2003 -- Russ Valentine [MVP-Outlook] "RobertoNervi" wrote in message ... Im in this situation. OL2007. is grayed. cannot delete.... "a new profile" what does it means: in vista, in OL... ... can we have some clues ? thanks If you are using Outlook 2007 and the the checkbox is grayed, you'll need to make a new profile as you can't add the Outlook Address Book service due to a bug. -- Diane Poremsky [MVP - Outlook] Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Exchange Messaging Outlook newsletter: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "qryus" wrote in message ... When sending new email, address book is empty. Plenty of contacts in contact folder. "Show this folder as an e-mail Address Book" grayed out. |
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