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#1
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I was adding and deleting User designed fields nd the above message now comes
up whenever I try to display any view. I can't even see the defined views. Individual contacts are still there as I can search and bring up any record. HELP |
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#2
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Based on experience of having run across this issue on more than one
occasion, only solution that resolves the issue in 98% of cases similar to what you describe is to copy the affected contacts to a new folder (preferably in a new PST created just for this purpose) - running ScanPST on the original PST file rarely (if ever) resolved the problem. Whatever the cause, it does appear to occur more often than not in a folder with user-defined fields which is being worked on a lot especially when a custom form is also in play. What you need to do next depends on the following: #1 - If the source folder was NOT your Default contacts folder, just delete the problematic folder, create a new one and copy the contacts back from the folder you copied them to #2 - If, on the other hand, the affected contact folder is your default (ergo - member of your default PST) - the problem is a bit more tedious since you cannot delete a default folder. Depending on your situation, the simplest approach would be to create a new profile which in turn creates a new default PST with the required folder structure. Once the new profile is created, start Outlook and open the PST file you created to copy the original contacts copying the contacts back to the new default contacts folder (do not copy the folder back - you need to copy the contacts). To get all your other info (inbox etc) - open the original PST and copy all the required items from the equivalent folder in the new default PST. Close the original and you're set to go other than having to re-publish any forms etc. The above assumes you are referring to a PST based contact folder. If it's Exchange (have never encountered the issue on an Exch folder) - it's a whole different ballgame. You'll need to find your Exch Admin to get it ultimately resolved but you should still be able to copy the contacts. Final note - you do not need to open the folder to do the copying (you can't) - right click on the folder name in question and use the copy option from there. Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "Pearson385" wrote in message ... I was adding and deleting User designed fields nd the above message now comes up whenever I try to display any view. I can't even see the defined views. Individual contacts are still there as I can search and bring up any record. HELP |
#3
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Thank you! It looks like I have my days work planned for me. I amn
unfamiliar ith ScanPST. Is it an MS procedure? I might need it in the future. I'll check the rest of the community for a definition. "Karl Timmermans" wrote: Based on experience of having run across this issue on more than one occasion, only solution that resolves the issue in 98% of cases similar to what you describe is to copy the affected contacts to a new folder (preferably in a new PST created just for this purpose) - running ScanPST on the original PST file rarely (if ever) resolved the problem. Whatever the cause, it does appear to occur more often than not in a folder with user-defined fields which is being worked on a lot especially when a custom form is also in play. What you need to do next depends on the following: #1 - If the source folder was NOT your Default contacts folder, just delete the problematic folder, create a new one and copy the contacts back from the folder you copied them to #2 - If, on the other hand, the affected contact folder is your default (ergo - member of your default PST) - the problem is a bit more tedious since you cannot delete a default folder. Depending on your situation, the simplest approach would be to create a new profile which in turn creates a new default PST with the required folder structure. Once the new profile is created, start Outlook and open the PST file you created to copy the original contacts copying the contacts back to the new default contacts folder (do not copy the folder back - you need to copy the contacts). To get all your other info (inbox etc) - open the original PST and copy all the required items from the equivalent folder in the new default PST. Close the original and you're set to go other than having to re-publish any forms etc. The above assumes you are referring to a PST based contact folder. If it's Exchange (have never encountered the issue on an Exch folder) - it's a whole different ballgame. You'll need to find your Exch Admin to get it ultimately resolved but you should still be able to copy the contacts. Final note - you do not need to open the folder to do the copying (you can't) - right click on the folder name in question and use the copy option from there. Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "Pearson385" wrote in message ... I was adding and deleting User designed fields nd the above message now comes up whenever I try to display any view. I can't even see the defined views. Individual contacts are still there as I can search and bring up any record. HELP |
#4
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ScanPST is a Microsoft utility that gets installed with MS Office. The exact
location would depend on your version of MS Office. For Office '2007 - you'd find it in the Office12 subfolder where O'2007 is installed. Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "Pearson385" wrote in message ... Thank you! It looks like I have my days work planned for me. I amn unfamiliar ith ScanPST. Is it an MS procedure? I might need it in the future. I'll check the rest of the community for a definition. "Karl Timmermans" wrote: Based on experience of having run across this issue on more than one occasion, only solution that resolves the issue in 98% of cases similar to what you describe is to copy the affected contacts to a new folder (preferably in a new PST created just for this purpose) - running ScanPST on the original PST file rarely (if ever) resolved the problem. Whatever the cause, it does appear to occur more often than not in a folder with user-defined fields which is being worked on a lot especially when a custom form is also in play. What you need to do next depends on the following: #1 - If the source folder was NOT your Default contacts folder, just delete the problematic folder, create a new one and copy the contacts back from the folder you copied them to #2 - If, on the other hand, the affected contact folder is your default (ergo - member of your default PST) - the problem is a bit more tedious since you cannot delete a default folder. Depending on your situation, the simplest approach would be to create a new profile which in turn creates a new default PST with the required folder structure. Once the new profile is created, start Outlook and open the PST file you created to copy the original contacts copying the contacts back to the new default contacts folder (do not copy the folder back - you need to copy the contacts). To get all your other info (inbox etc) - open the original PST and copy all the required items from the equivalent folder in the new default PST. Close the original and you're set to go other than having to re-publish any forms etc. The above assumes you are referring to a PST based contact folder. If it's Exchange (have never encountered the issue on an Exch folder) - it's a whole different ballgame. You'll need to find your Exch Admin to get it ultimately resolved but you should still be able to copy the contacts. Final note - you do not need to open the folder to do the copying (you can't) - right click on the folder name in question and use the copy option from there. Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "Pearson385" wrote in message ... I was adding and deleting User designed fields nd the above message now comes up whenever I try to display any view. I can't even see the defined views. Individual contacts are still there as I can search and bring up any record. HELP |
#5
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Sir: I have this exact same problem, and by your post, #2 is my solution.
I'm slightly "software challenged" and am very worried about losing information in my Outlook. I use it for EVERYTHING! So could you please explain how to create a new profile, moving all my current data to my new profile, without losing data but being able to use my contacts again? Using Outlook 2003 in XP. Thanks so much. "Karl Timmermans" wrote: Based on experience of having run across this issue on more than one occasion, only solution that resolves the issue in 98% of cases similar to what you describe is to copy the affected contacts to a new folder (preferably in a new PST created just for this purpose) - running ScanPST on the original PST file rarely (if ever) resolved the problem. Whatever the cause, it does appear to occur more often than not in a folder with user-defined fields which is being worked on a lot especially when a custom form is also in play. What you need to do next depends on the following: #1 - If the source folder was NOT your Default contacts folder, just delete the problematic folder, create a new one and copy the contacts back from the folder you copied them to #2 - If, on the other hand, the affected contact folder is your default (ergo - member of your default PST) - the problem is a bit more tedious since you cannot delete a default folder. Depending on your situation, the simplest approach would be to create a new profile which in turn creates a new default PST with the required folder structure. Once the new profile is created, start Outlook and open the PST file you created to copy the original contacts copying the contacts back to the new default contacts folder (do not copy the folder back - you need to copy the contacts). To get all your other info (inbox etc) - open the original PST and copy all the required items from the equivalent folder in the new default PST. Close the original and you're set to go other than having to re-publish any forms etc. The above assumes you are referring to a PST based contact folder. If it's Exchange (have never encountered the issue on an Exch folder) - it's a whole different ballgame. You'll need to find your Exch Admin to get it ultimately resolved but you should still be able to copy the contacts. Final note - you do not need to open the folder to do the copying (you can't) - right click on the folder name in question and use the copy option from there. Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "Pearson385" wrote in message ... I was adding and deleting User designed fields nd the above message now comes up whenever I try to display any view. I can't even see the defined views. Individual contacts are still there as I can search and bring up any record. HELP |
#6
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Just to get some housekeeping things out of the way:
#1 - Unfortunately too involved to go into a step-by-step explanation of all the steps. Will require some that you have at least some minimal knowledge of the major topics involved (or have some one help you that does). However, will point you to some topics in the Help file that you should review a) "Overview of Outlook e-mail Profiles" - description there of how to create a new one b) Open, change, close Outlook data files (PST files) #2 - Before anything else - make sure that you have a backup copy of your existing PST file before anything is done so that you always have a copy of the original data/file until no longer required. #3 - There is no guarantee that the approach described will work in your particular case - all depends what the actual issue is but in the cases we've gone through - works roughly 98% of the time in terms of recovering the actual items when Outlook displays a Folder Full message #4 - You will need to be able to deal with files in general - how to find/copy/move etc - not going to cover that here ONCE you have a backup of your PST file (AND ONLY THEN!!!!) - a quick test to see if your contacts are recoverable at all (this again is assuming that the issue you have encountered is related to your current default contacts folder) - right click on your default contact folder - select copy from the menu - - the target location for the "copy" is the root of your current folder (Personal folders) - this will create a new contacts folder (under normal conditions - would be called Contacts1 - open the Contacts1 folder and see if your contact items are accessible *** if not - create a new PST file - copy your default contacts folder to the new PST file as above - open the contacts folder to see if contacts display IF both of the above fail - then this solution is not for you. If the contacts are available in the newly created folder - let me know and will try and simplify the steps required to get back to an operational state with a new default PST file. Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "Bob''s Wife" wrote in message ... Sir: I have this exact same problem, and by your post, #2 is my solution. I'm slightly "software challenged" and am very worried about losing information in my Outlook. I use it for EVERYTHING! So could you please explain how to create a new profile, moving all my current data to my new profile, without losing data but being able to use my contacts again? Using Outlook 2003 in XP. Thanks so much. "Karl Timmermans" wrote: Based on experience of having run across this issue on more than one occasion, only solution that resolves the issue in 98% of cases similar to what you describe is to copy the affected contacts to a new folder (preferably in a new PST created just for this purpose) - running ScanPST on the original PST file rarely (if ever) resolved the problem. Whatever the cause, it does appear to occur more often than not in a folder with user-defined fields which is being worked on a lot especially when a custom form is also in play. What you need to do next depends on the following: #1 - If the source folder was NOT your Default contacts folder, just delete the problematic folder, create a new one and copy the contacts back from the folder you copied them to #2 - If, on the other hand, the affected contact folder is your default (ergo - member of your default PST) - the problem is a bit more tedious since you cannot delete a default folder. Depending on your situation, the simplest approach would be to create a new profile which in turn creates a new default PST with the required folder structure. Once the new profile is created, start Outlook and open the PST file you created to copy the original contacts copying the contacts back to the new default contacts folder (do not copy the folder back - you need to copy the contacts). To get all your other info (inbox etc) - open the original PST and copy all the required items from the equivalent folder in the new default PST. Close the original and you're set to go other than having to re-publish any forms etc. The above assumes you are referring to a PST based contact folder. If it's Exchange (have never encountered the issue on an Exch folder) - it's a whole different ballgame. You'll need to find your Exch Admin to get it ultimately resolved but you should still be able to copy the contacts. Final note - you do not need to open the folder to do the copying (you can't) - right click on the folder name in question and use the copy option from there. Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "Pearson385" wrote in message ... I was adding and deleting User designed fields nd the above message now comes up whenever I try to display any view. I can't even see the defined views. Individual contacts are still there as I can search and bring up any record. HELP |
#7
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Karl: Followed instructions. Created Contacts1 folder and information is
accessible. Views work perfectly in new fo,lder only. Now what? "Karl Timmermans" wrote: Just to get some housekeeping things out of the way: #1 - Unfortunately too involved to go into a step-by-step explanation of all the steps. Will require some that you have at least some minimal knowledge of the major topics involved (or have some one help you that does). However, will point you to some topics in the Help file that you should review a) "Overview of Outlook e-mail Profiles" - description there of how to create a new one b) Open, change, close Outlook data files (PST files) #2 - Before anything else - make sure that you have a backup copy of your existing PST file before anything is done so that you always have a copy of the original data/file until no longer required. #3 - There is no guarantee that the approach described will work in your particular case - all depends what the actual issue is but in the cases we've gone through - works roughly 98% of the time in terms of recovering the actual items when Outlook displays a Folder Full message #4 - You will need to be able to deal with files in general - how to find/copy/move etc - not going to cover that here ONCE you have a backup of your PST file (AND ONLY THEN!!!!) - a quick test to see if your contacts are recoverable at all (this again is assuming that the issue you have encountered is related to your current default contacts folder) - right click on your default contact folder - select copy from the menu - - the target location for the "copy" is the root of your current folder (Personal folders) - this will create a new contacts folder (under normal conditions - would be called Contacts1 - open the Contacts1 folder and see if your contact items are accessible *** if not - create a new PST file - copy your default contacts folder to the new PST file as above - open the contacts folder to see if contacts display IF both of the above fail - then this solution is not for you. If the contacts are available in the newly created folder - let me know and will try and simplify the steps required to get back to an operational state with a new default PST file. Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "Bob''s Wife" wrote in message ... Sir: I have this exact same problem, and by your post, #2 is my solution. I'm slightly "software challenged" and am very worried about losing information in my Outlook. I use it for EVERYTHING! So could you please explain how to create a new profile, moving all my current data to my new profile, without losing data but being able to use my contacts again? Using Outlook 2003 in XP. Thanks so much. "Karl Timmermans" wrote: Based on experience of having run across this issue on more than one occasion, only solution that resolves the issue in 98% of cases similar to what you describe is to copy the affected contacts to a new folder (preferably in a new PST created just for this purpose) - running ScanPST on the original PST file rarely (if ever) resolved the problem. Whatever the cause, it does appear to occur more often than not in a folder with user-defined fields which is being worked on a lot especially when a custom form is also in play. What you need to do next depends on the following: #1 - If the source folder was NOT your Default contacts folder, just delete the problematic folder, create a new one and copy the contacts back from the folder you copied them to #2 - If, on the other hand, the affected contact folder is your default (ergo - member of your default PST) - the problem is a bit more tedious since you cannot delete a default folder. Depending on your situation, the simplest approach would be to create a new profile which in turn creates a new default PST with the required folder structure. Once the new profile is created, start Outlook and open the PST file you created to copy the original contacts copying the contacts back to the new default contacts folder (do not copy the folder back - you need to copy the contacts). To get all your other info (inbox etc) - open the original PST and copy all the required items from the equivalent folder in the new default PST. Close the original and you're set to go other than having to re-publish any forms etc. The above assumes you are referring to a PST based contact folder. If it's Exchange (have never encountered the issue on an Exch folder) - it's a whole different ballgame. You'll need to find your Exch Admin to get it ultimately resolved but you should still be able to copy the contacts. Final note - you do not need to open the folder to do the copying (you can't) - right click on the folder name in question and use the copy option from there. Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "Pearson385" wrote in message ... I was adding and deleting User designed fields nd the above message now comes up whenever I try to display any view. I can't even see the defined views. Individual contacts are still there as I can search and bring up any record. HELP |
#8
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The first thing is that you will need to make yourself familair with the
topics noted in item #1 in the previous response - creating profiles / dealing with files etc Again, assuming that your problem lies in your default mailbox (PST file) - the following should get you back on track: #1 - In your existing Outlook session - right click on the root of your Default folders (typically called Personal Folders -- Properties -- Advanced -- take note of the location and name of your current PST file #2 - Close Outlook and from Start Menu -- Control Panel -- Users -- Mail #2a - This can be skipped if you know all your email accounts else - open the current profile and take notes of all your email account settings #3 - Create a new profile -- Set is as the new default for Outlook #4 - Open Outlook using the new profile #5 - Open the old PST file - File Menu -- Open Outlook Data File -- select file from step #1 #6 - Once you have opened your old PST file - you should have what will appear as 2 duplicate sets of folders and if you never changed anything to begin with - both PST files will have the same name - if this is true - all is well - the second set of folders will be your original #7 - You will need to copy the contents of each of the folders in the original PST file to the corresponding one in the new default created in Step #3/4. To copy the contents (as opposed to copying the folder - open each individual folder in the OLD pst - highlight the items in that folder - (single click on the first item in the folder -- hold down Shift Key -- click on last item in the list you want to copy) then -- right click -- Move To Folder -- select corresponding folder in the NEW pst set. Repeat this for every folder. In the case of Contacts, use the Contacts1 folder you created since the original Contacts folder is not accessible for this exercise #8 - Well all completed - close the old PST file -- right click on its Root directory -- Close Name (you can't close the default folder so if you don't see Close in the right -click menu options, you've selected the wrong PST file for this You will need to create any custom fields in folder if any were in use or publish any custom forms etc but other than that - your data is now recovered and you shouldbe good to go. 1) A question for my own information since the Folder Full problem is something that is being tracked - can you tell me if you were using any user-defined fields (or a custom form) in your original contacts folder that incurred the Folder Full problem? 2) Do you by any chance remotely remember what you did just prior to the Contact Folder showing the Folder Full message? (probably don't - I wouldn't under normal dayy to day circumstances but it is worth a shot to ask) Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "Bob''s Wife" wrote in message ... Karl: Followed instructions. Created Contacts1 folder and information is accessible. Views work perfectly in new fo,lder only. Now what? "Karl Timmermans" wrote: Just to get some housekeeping things out of the way: #1 - Unfortunately too involved to go into a step-by-step explanation of all the steps. Will require some that you have at least some minimal knowledge of the major topics involved (or have some one help you that does). However, will point you to some topics in the Help file that you should review a) "Overview of Outlook e-mail Profiles" - description there of how to create a new one b) Open, change, close Outlook data files (PST files) #2 - Before anything else - make sure that you have a backup copy of your existing PST file before anything is done so that you always have a copy of the original data/file until no longer required. #3 - There is no guarantee that the approach described will work in your particular case - all depends what the actual issue is but in the cases we've gone through - works roughly 98% of the time in terms of recovering the actual items when Outlook displays a Folder Full message #4 - You will need to be able to deal with files in general - how to find/copy/move etc - not going to cover that here ONCE you have a backup of your PST file (AND ONLY THEN!!!!) - a quick test to see if your contacts are recoverable at all (this again is assuming that the issue you have encountered is related to your current default contacts folder) - right click on your default contact folder - select copy from the menu - - the target location for the "copy" is the root of your current folder (Personal folders) - this will create a new contacts folder (under normal conditions - would be called Contacts1 - open the Contacts1 folder and see if your contact items are accessible *** if not - create a new PST file - copy your default contacts folder to the new PST file as above - open the contacts folder to see if contacts display IF both of the above fail - then this solution is not for you. If the contacts are available in the newly created folder - let me know and will try and simplify the steps required to get back to an operational state with a new default PST file. Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "Bob''s Wife" wrote in message ... Sir: I have this exact same problem, and by your post, #2 is my solution. I'm slightly "software challenged" and am very worried about losing information in my Outlook. I use it for EVERYTHING! So could you please explain how to create a new profile, moving all my current data to my new profile, without losing data but being able to use my contacts again? Using Outlook 2003 in XP. Thanks so much. "Karl Timmermans" wrote: Based on experience of having run across this issue on more than one occasion, only solution that resolves the issue in 98% of cases similar to what you describe is to copy the affected contacts to a new folder (preferably in a new PST created just for this purpose) - running ScanPST on the original PST file rarely (if ever) resolved the problem. Whatever the cause, it does appear to occur more often than not in a folder with user-defined fields which is being worked on a lot especially when a custom form is also in play. What you need to do next depends on the following: #1 - If the source folder was NOT your Default contacts folder, just delete the problematic folder, create a new one and copy the contacts back from the folder you copied them to #2 - If, on the other hand, the affected contact folder is your default (ergo - member of your default PST) - the problem is a bit more tedious since you cannot delete a default folder. Depending on your situation, the simplest approach would be to create a new profile which in turn creates a new default PST with the required folder structure. Once the new profile is created, start Outlook and open the PST file you created to copy the original contacts copying the contacts back to the new default contacts folder (do not copy the folder back - you need to copy the contacts). To get all your other info (inbox etc) - open the original PST and copy all the required items from the equivalent folder in the new default PST. Close the original and you're set to go other than having to re-publish any forms etc. The above assumes you are referring to a PST based contact folder. If it's Exchange (have never encountered the issue on an Exch folder) - it's a whole different ballgame. You'll need to find your Exch Admin to get it ultimately resolved but you should still be able to copy the contacts. Final note - you do not need to open the folder to do the copying (you can't) - right click on the folder name in question and use the copy option from there. Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "Pearson385" wrote in message ... I was adding and deleting User designed fields nd the above message now comes up whenever I try to display any view. I can't even see the defined views. Individual contacts are still there as I can search and bring up any record. HELP |
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